Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4.1
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
109
4 Stars
53
3 Stars
19
2 Stars
8
1 Star
20
75%of customers recommend this product.
(
102 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
5
Very happy!
on September 15, 2025
Posted by: Jlynn84
from Michigan
[This review was collected as part of a promotion.] We got this a few weeks ago and are very satisfied with our purchase. The only drawback is it took quite awhile to make ice, and even though we ran water(over 3 gallons) through the water dispenser it still tasted like plastic for a few days. Overall we are really satisfied with our purchase. .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Love the size and layout but keeps shutting off
on September 13, 2025
Posted by: Tracee
from Washington
[This review was collected as part of a promotion.] The size and layout of this fridge and freezer is amazing! Great fridge/freezer for a family of boy. Love the dual ice maker as well!! The water dispenser isn’t my favorite as there isn’t much depth to get a cup in. It’s not that big of a deal just have to be a bit more careful not to pull the cup out too soon to prevent dripping. Also, you have to make sure both doors of the fridge are open when pulling out any drawers, which is kind of annoying when in a hurry but just takes some getting used too. Apart from the actual day to day functioning of the fridge and space, my fuse in my breaker keeps popping now which has been a huge inconvenience. My house isn’t that old and have had me previous fridge in the same spot so it shouldn’t be anything electrical on my end. I’ve tried calling whirlpool multiple times but have not been able to get through after registering. The recording states that its training employees so wait time is longer than normal but I also don’t have time to wait day after day for longer periods than a half an hour while working. Now it’s the weekend and they are closed so this has been super frustrating, not fun to get something new and then have it shut off repeatedly. So I’m not confident in rating the quality yet. I know things happen here and there but to not be able to even get through to the company to get this resolved, especially after signing up and paying for the warranty, is really frustrating to not be even able to get through for help. Hopefully I can get this resolved quickly and will end up being a great fridge in the end but so far I’m just really not sure about the quality and customer service yet. To be determined…
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple design
on September 6, 2025
Posted by: JoeSimple
from Texas
[This review was collected as part of a promotion.] I like the good old simple design, not overly complicated electronics. The one complain is the noise. Simply endless.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on September 4, 2025
Posted by: Deb82725
from Lone Oak, Texas
[This review was collected as part of a promotion.] I bought this a couple of weeks ago due to my other Whirlpool stopped cooling & only made ice when it wanted to
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge
on September 3, 2025
Posted by: Jsmith
from Alberta
(This review was collected as part of a promotion.) We purchased this fridge a month ago and I couldn't be happier. So much room and love the dual I've makers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Quality Control?
on September 1, 2025
Posted by: I'm sorry.
from Nutley NJ
[This review was collected as part of a promotion.] This is a replacement of the same model number that the ice-maker and filtered water did not work and this one has the same defect. Obviously whirlpool has no quality control dept. A certified whirlpool tech showed up and told us he does not have the parts for a repair. Meanwhile we buy ice and spring water. Waiting for a resolution, 6 weeks so far.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 789735
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very spacious!
on August 31, 2025
Posted by: Ambot5
[This review was collected as part of a promotion.] This refrigerator is very spacious and able to accommodate our large family. The only issue is the hissing sound when the ice maker turns on, but that is easily ignored once you get used to it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great appliance by whirlpool
on August 28, 2025
Posted by: BkTISDLE59
[This review was collected as part of a promotion.] My new refrigerator is great whirlpool has great appliances.
Written by a customer while visiting whirlpool.com