Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4.1
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
109
4 Stars
53
3 Stars
19
2 Stars
8
1 Star
20
75%of customers recommend this product.
(
102 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
5
Great icemaking for those who like a lot of ice!!
on October 23, 2025
Posted by: newfinont
from Ottawa,On
(This review was collected as part of a promotion.) This fridge is awesome !! I love the icemakers in top and in the freezer and there is tons of space with the icemaker and water on the door which doesn't take away from the space in the fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good ice mace in the door and freezer
on October 22, 2025
Posted by: Lee54
[This review was collected as part of a promotion.] We bought this a month ago and are satisfied with the refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defective product!!!
on October 21, 2025
Posted by: Sher70
[This review was collected as part of a promotion.] Would be a 0 if possible. The refrigerator and freezer does not work. 85 degrees inside. Waiting on a replacement. It will be 3 weeks without a refrigerator. Did not want to keep a lemon. Been there with Samsung. Have multiple Whirlpool appliances. Never expected a Whirlpool refrigerator not to work right out of the box. Hoping replacement will work!!! Extremely disappointed.
Response from whirlpool.comBy Branded Team, Consumer Care, October 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 825362.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice fridge
on October 21, 2025
Posted by: Mad Ukrainian
[This review was collected as part of a promotion.] Replaced previous same size refrigerator, appears to have even more room. Like the unit overall.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of Ice!
on October 20, 2025
Posted by: Rose
from Roanoke, VA
[This review was collected as part of a promotion.] We have had ours for about 2 months now and very happy!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
The doors are uneven and can't be leveled
on October 19, 2025
Posted by: shawnfridge
from Cleveland, OH
This refrigerator is very disappointing. The doors are uneven and cannot be leveled, even by Whirlpool certificated technicians. Because the doors are uneven, the left door fails to stay open, and the right door opens too far. Also because the doors are uneven, occasionally the door will not close fully and the detector sound will not go off, which could result in the refrigerator being open for a long time if you don't notice it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 20, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 824202.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 824202.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of room
on October 18, 2025
Posted by: foxysam
from Parrottsville TN
[This review was collected as part of a promotion.] It has lots of room, I didnt think I'd like the freezer on the bottom, but I am pleasantly suprised. The dual ice maker is a bonus. It is easy to keep clean. and the stainless really doesn't show the fingerprints
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 17, 2025
Posted by: Robin
[This review was collected as part of a promotion.] Our beautiful refrigerator was installed a month ago. It is exceptionally lit with see through shelves. Love that we can see everything. The freezer is very spacious and we have 2 icemakers.
Written by a customer while visiting whirlpool.com