Customer reviews from whirlpool.com
Whirlpool - 29.58 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
72
4 Stars
35
3 Stars
15
2 Stars
4
1 Star
17
72%of customers recommend this product.
(
60 out of
83)
Customer Reviews for Whirlpool - 29.58 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
3
Fridge with the door that will not stay open
on February 15, 2026
Posted by: Nope
[This review was collected as part of a promotion.] The refrigerator would be a 5 star rating if we did not have the problem with the left door not staying open. A service tech on the phone with Whirlpool Support for 45 minutes could not figure out the problem. Now we have to live the door that will not stay open.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator with lots of space and ice cube
on February 16, 2026
Posted by: Cjlei
from Hawaii
[This review was collected as part of a promotion.] Happy so far since we received the refrigerator 11 days ago. Like the dual ice maker, refrigerator and freezer space and design. Quiet and looks great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very pleased
on February 19, 2026
Posted by: BillFl
[This review was collected as part of a promotion.] Very good shelves in refrigerator and bottom drawer is more spacious than I expected. Only concern is that the door left open alarm volume is quite low.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 20, 2026
Posted by: 52blue
[This review was collected as part of a promotion.] I love all the room it has. The double ice maker and it’s quiet running
The only issue is the left door does not stay open
The only issue is the left door does not stay open
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Fridge size is awesome
on February 26, 2026
Posted by: gary
from Yorkton, Sk
[This review was collected as part of a promotion.] Bought fridge a month ago and door ice maker does not work. After getting a service tech out, it was discovered that it wasn't the ice maker, it's possibly a valve inside the fridge. Of course no parts yet, but it sure made a mess inside the fridge with water and ice. While waiting on a tech again the bottom of the fridge filled with water.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, February 27, 2026
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, phone number and your address. Please include case/review ID #299001063 in the subject line. Thank you! -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not a Happy Customer
on February 28, 2026
Posted by: Monte
[This review was collected as part of a promotion.] Don't like ice and water dispenser. Temp in both the refrigerator and freezer is often higher vs set points. Doesn't show actual frig or freezer temps. Had to buy therometers for both freezer and frig. Should have bought a Bosch or Kitchen Aid, etc. To add insult to injury it came new with a small dent in freezer drawer.
Response from whirlpool.comBy Branded Team, Consumer Care, March 3, 2026
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928489.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928489.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
dud
on March 4, 2026
Posted by: dudmagnet
[This review was collected as part of a promotion.] Had it one month and the bottom ice maker is not working. Way to go Whirlpool.
Response from whirlpool.comBy Branded Team, Consumer Care, March 5, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator ice maker. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 930026.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 930026.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com