Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4.1
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
109
4 Stars
53
3 Stars
19
2 Stars
8
1 Star
20
75%of customers recommend this product.
(
102 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
4
Great refrigerator when all components work
on November 6, 2025
Posted by: Oskee
from North Carolina
[This review was collected as part of a promotion.] I purchased this two weeks ago and is happy with the product but not so happy with the customer service reps over the phone. The crew that came out to my address to install and deliver the refrigerator. We’re also great as well as Philip the representative in the Gastonia store location.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Big
on November 6, 2025
Posted by: Mick
[This review was collected as part of a promotion.] Love the refrigerator, hate the plastic wrap that is stuck in every crack
Written by a customer while visiting whirlpool.com
Customer Rating
4
Spacious
on November 5, 2025
Posted by: tpm217
from Campbellsport, WI
[This review was collected as part of a promotion.] It was a nice upgrade for space. We almost have more room than we need. It works well, but the left door doesn't stay open.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
NEW REFRIGERATOR
on November 5, 2025
Posted by: Momma B
[This review was collected as part of a promotion.] I haven't owned this refrigerator very long but I am quite pleased with it so far. It has so much space with the door ice maker being in the door and not the refrigerator space. We eat a large amount of fresh fruits and vegetables and this fridge holds them quite well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the dual ice
on November 5, 2025
Posted by: mrich
from Mulhall, Oklahoma
[This review was collected as part of a promotion.] So far So good. I hate to hang my hat out there on having the ice box a couple months but it is roomy and the dual ice maker is awesome... good experience so far...
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Whirlpool Refrigerator
on November 2, 2025
Posted by: Ron25
[This review was collected as part of a promotion.] This Whirlpool refrigerator replaced our old one and it is just fantastic
Written by a customer while visiting whirlpool.com
Customer Rating
1
on October 30, 2025
Posted by: Poor product
[This review was collected as part of a promotion.] 4 months after I bought, my refrigerator (including freezer) stop cooling. I was told the defroster sensor stopped working. I lost many foods. 3 weeks later I am still waiting the replacement sensor.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 4, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 831159.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Left door won't stay open
on October 29, 2025
Posted by: barb
[This review was collected as part of a promotion.] We really like the refrigerator with the exception that the left door doesn't want to stay open when you are getting into the refrigerator. It is aggravating to try to get something out of the frig while keeping the door open. We have a repairman coming to fix the problem.
Written by a customer while visiting whirlpool.com