Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4.1
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
109
4 Stars
53
3 Stars
19
2 Stars
8
1 Star
20
75%of customers recommend this product.
(
102 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
1
Insured replacement
on January 23, 2026
Posted by: Dave & Carol
from New Smyrna Beach, FL
[This review was collected as part of a promotion.] This refrigerator was an insured replacement for our model #WRV986FDEM01 which we loved. The design on this replacement is not well thought out. The bottom vegetable drawer is all the way across the bottom with no separation and no way to remove for cleaning unless the frige is pullout about 8 inches to open the right door fully. The top ice maker does not produce an adequate amount of ice and at times just grinds with no ice . The bottom ice maker only produces about 2 inches of ice. The water paddle is so close to the ice paddle that if you do not place the container in the exact spot it slips and hit the ice paddle with ice spewing all over. It is necessary to place the glass on the support and use a hand to press the water paddle as the glass lip is so close to the spout. There is ample room inside The doors need to be pushed hard to close or they stay open about 2 inches. The fruit & veggie drawer needs both doors open to access. We only have 6-8 inches of deli drawer available because the right door only opens to the 90 degree position due to next to a wall. Unit would have to be pulled out about a foot. It is nowhere near the one we had which we loved and do not know why it only lasted 8 years. This was chosen because it was the only one offered with dual iice makers like the old one.. A monetary compensation would have been better for us. Thanks for listening !
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 26, 2026
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 905556
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 905556
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Roomy
on January 18, 2026
Posted by: Pat15
from New York
[This review was collected as part of a promotion.] I have only had this product for a few weeks. I can state, very roomy, bright inside. Ice maker in freezer ia a great feature, along with scooper. To me the scoop is a bit large for the tray of ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of Storage!
on January 16, 2026
Posted by: JLB813
from Birmingham, AL
[This review was collected as part of a promotion.] I bought this refrigerator 3 months ago and I love it. We had it installed before the holidays and we were able to store so much more than we were with our previous refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on January 15, 2026
Posted by: Momdo
[This review was collected as part of a promotion.] This refrigerator is spot on with convenience, space for everything and ease of seeing and finding what we need. I especially love the drawer handle design that is strong and sturdy. No fear of children’s enthusiasm cracking or breaking this well built appliance. It could outlast me!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on January 10, 2026
Posted by: Eddd
[This review was collected as part of a promotion.] So far so good; only improvment recommendation is to enhance the self closing of double doors....you really have to pay attention to close the doors properly. The beeping alert for an open door is a nice feature.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this fridge!
on January 9, 2026
Posted by: Joobeejoo
from tucson, az
[This review was collected as part of a promotion.] I am very happy with my Whirlpool refrigerator. The product itself is great. I love the dual ice maker (finally my family has enough ice!). Also, the customer service was speedy, clear, and helpful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Too deep for my space.
on January 7, 2026
Posted by: Anatc3
[This review was collected as part of a promotion.] I bought this a month ago and have the following comments. I love the organization with the drawers in frig. I live the space in the frig but not enough in frig doors. The freezer space is good but I’m downsizing from a full size standup freezer and separate full size standup frig. The other negative is the thickness of the doors. The frig and doors stick out really far.
from the adjacent counter and actually impede flow of trafficw between frig and my island. So consider that spacing in advance of choosing your frig. I may end up buying a smaller
from the adjacent counter and actually impede flow of trafficw between frig and my island. So consider that spacing in advance of choosing your frig. I may end up buying a smaller
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent
on January 6, 2026
Posted by: Bolo
from Hazel Crest Illinois
[This review was collected as part of a promotion.] The refrigerator is efficient energy efficient as a dual ice maker, top and bottle.It has plenty of room inside because the top ice maker is on the door. The bottom H maker is in the freezer. It's very silent, quiet, bright lighting. The crispr is perfect for your vegetables.And also for your deli, it regulates temperature perfectly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com