Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Average customer rating
4.1
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
109
4 Stars
53
3 Stars
19
2 Stars
8
1 Star
20
75%of customers recommend this product.
(
102 out of
136)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black Stainless Steel
Customer Rating
5
Great refrigerator with lots of space and ice cube
on February 16, 2026
Posted by: Cjlei
from Hawaii
[This review was collected as part of a promotion.] Happy so far since we received the refrigerator 11 days ago. Like the dual ice maker, refrigerator and freezer space and design. Quiet and looks great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fridge with the door that will not stay open
on February 15, 2026
Posted by: Nope
[This review was collected as part of a promotion.] The refrigerator would be a 5 star rating if we did not have the problem with the left door not staying open. A service tech on the phone with Whirlpool Support for 45 minutes could not figure out the problem. Now we have to live the door that will not stay open.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator
on February 13, 2026
Posted by: Chuck
[This review was collected as part of a promotion.] We are happy with the purchase so far. I really don't like the water dispenser it needs to be sit back a little more.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fridge
on February 13, 2026
Posted by: Will
[This review was collected as part of a promotion.] The first fridge I bought went out on me and called whirlpool to get it fixed it was in able to to be so whirlpool sent another out under warranty and unfortunately was a process but got it taken care of fingers crossed this one is good to go for years to come will continue to buy whirlpool
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Needs Much Improvement
on February 8, 2026
Posted by: Suzieq
[This review was collected as part of a promotion.] Water dispenser needs an overhaul. Too close to the fridgethat a thicker glass won't work. The French doors are harder to get opened when opening drawers. The ice cubes are tiny. I like the older model much better. The drawers don't have humidity controls either. This one replace my 3 year old model. Its a downgrade to the old one.
Response from whirlpool.comBy Branded Team, Consumer Care, February 10, 2026
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914739.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914739.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
poorly designed water dispenser
on February 7, 2026
Posted by: Emmy
[This review was collected as part of a promotion.] I'm very disappointed in the water dispenser - I can only put a thin glass to get water otherwise the water spills onto the frig and floor. The lever should be deeper.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great size and options.
on February 6, 2026
Posted by: Vixx49
[This review was collected as part of a promotion.] We bought this about a week ago and I am so happy with it. I've never had this much room and options in a fridge before. i have enough space to store everything I need. It fits so well within our kitchen. Love the door shelf space so that I have the space for meats the size of a turkey in the interior. Love the two ice makers. Love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not reliable.
on February 6, 2026
Posted by: TD....
[This review was collected as part of a promotion.] I've owned this refrigerator for 3 months and the ice maker just quit working. Not happy that I already have to call service...I hope this is not an indication of more issues to come!
Written by a customer while visiting whirlpool.com