Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
115
4 Stars
30
3 Stars
13
2 Stars
3
1 Star
10
85%of customers recommend this product.
(
82 out of
96)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Customer Rating
5
Great features
on January 6, 2026
Posted by: Lulu
from Ironton, Ohio
[This review was collected as part of a promotion.] We have had the refrigerator about 3 weeks and I love it. So much room and easy to see what is stored.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
36 inch french door refridgerator
on January 6, 2026
Posted by: fridge
from Connecticut
[This review was collected as part of a promotion.] So far so good. Plenty of room for all my groceries.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not what we expected
on January 6, 2026
Posted by: B&L37
from Texas
[This review was collected as part of a promotion.] We bought this six months ago and have had problems with the in drawer ice maker splashing water into the bin or not making ice at all. We bought the Refrigerator because the ice maker in the freezer drawer is supposed to be the most reliable of all.
The drawers in the refrigerator have some pulls so you reach down to open and others that you must reach under. This is confusing when you are in a hurry to prepare something. The next thing we found was the placement of the shelves do not allow you to place them so they fit what you store. Other brands have tracks that allow customization of shelf placement.
The drawers in the refrigerator have some pulls so you reach down to open and others that you must reach under. This is confusing when you are in a hurry to prepare something. The next thing we found was the placement of the shelves do not allow you to place them so they fit what you store. Other brands have tracks that allow customization of shelf placement.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very spacious
on January 5, 2026
Posted by: Maria
from Brandon, FL
[This review was collected as part of a promotion.] I bought this refrigerator a month ago and I feel that I purchase a great product, very aesthetic, spacious, well-lit, and modern
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
plenty of room
on January 4, 2026
Posted by: mike
[This review was collected as part of a promotion.] got it 2 months ago and everybody loves. amazed at the large shelves on each door. this fridge has plenty of room. the freezer is huge. big familys will love it
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the size!!
on January 3, 2026
Posted by: sharon
from Louisville, Ky
[This review was collected as part of a promotion.] We have had this refrigerator for 3 weeks now and have had no trouble with it. We got it in black and love the color. I did not want the ice and water dispenser in the door due to dripping and loss of space so this one is great! There is lots of room on the doors for storage. I thought having only 3 shelves on each door might not be quite enough when there is space there for a fourth but I have had plenty of room. I love having the water dispenser inside and it comes out pretty fast in my opinion. It comes out cold and fresh tasting. The ice is adequate but does take a long time to fill up. It will take a week if you don't use it up in the process. You do have to push the ice to one side for it to keep making more. The outer doors close well with just a slight push. They are very light and easy to close. I can keep my milk, juice, teas, and maybe 8 different beverages all on one shelf and can see and reach them all easily. I love keeping all my lunch items in the pull out drawer. I love the freezer as well. It also has a lot of room. I do wish it had a handle on it but it works fine without one. Ours was set up and leveled by the men from Home Depot and they did a great job. They got most of the paper off the doors but I did spend another hour removing some smaller pieces.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 2, 2026
Posted by: Wonder5823
[This review was collected as part of a promotion.] We love the additional room this refrigerator provides, and the freezer space is greaT TOO.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great capacity
on January 2, 2026
Posted by: PW Arena
[This review was collected as part of a promotion.] Love the size, special compartments, and clean appearance, and really love the extra large Ice bin.
Written by a customer while visiting whirlpool.com