Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Average customer rating
4.4
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
123
4 Stars
32
3 Stars
15
2 Stars
3
1 Star
10
86%of customers recommend this product.
(
88 out of
102)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Customer Rating
5
Great overall
on July 22, 2026
Posted by: Trina123
[This review was collected as part of a promotion.] The temperature control is amazing considering the water dispenser is inside. Love the crisper drawers because they work well and easy to clean. The freezer holds a lot more then I thought and has a very easy glide to the door with a great seal. The only thing I dont care for is the filter cost and full functionality till time to change and inconsistent ice production at times.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Except for icemaker flaw this refrigerator would b
on July 21, 2026
Posted by: Mrs.E
[This review was collected as part of a promotion.] The fridge is great, very accessible and plenty of room. Same with freezer. The icemaker tho has a hose in the back that dispenses water into the ice maker and freezes up and sprays water into the freezer instead of directly into the ice maker. Repairman has been here once and is getting called again today. It is a design flaw in my opinion.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 20, 2026
Posted by: new fridge is here
[This review was collected as part of a promotion.] Love the fridge, except the ice make doesn't produce ice fast enough.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 12, 2026
Posted by: JJ refrig
[This review was collected as part of a promotion.] Larger capacity. Still am learning all the "bells and whistles".
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Capacious
on July 1, 2026
Posted by: Caspar
[This review was collected as part of a promotion.] This fridge is quite large and conveniently laid out. It is the quietest fridge we have ever owned, a very nice quality. Two relatively minor issues. First, the door storage pockets are very nicely designed but there are few options for moving them up or down to facilitate their usefulness. More options could have been easily molded in to the doors for greater flexibility. Secondly, my min/max thermometer shows the temperature varying between 35.1 and 41.5 degrees F when it was set at 37 degrees. That is a wider variation in temperature than I would have liked.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Okay but not great
on June 4, 2026
Posted by: Phil
(This review was collected as part of a promotion.) I bought this fridge about two months ago and I think it’s okay but not great
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect design for our needs
on March 24, 2026
Posted by: Retired AD
from Gulf Shores, AL
[This review was collected as part of a promotion.] Purchased through a local appliance store. Features matched exactly what we wanted. Pizza pocket, ice location, water location, freezer on the bottom…runs great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent fridge
on March 23, 2026
Posted by: Lisa96747362
from Orlando, FL
[This review was collected as part of a promotion.] I bought this to replace a failing fridge that we had for almost 20 years, another Whirlpool. I like the quailty of this brand; will never do Samsung or LG, tried that once and it broke within 2 years. Unrepairable. We upgraded on size and liked this model for the internal water dispenser and drawer ice maker for more space. It has been a game changer in our home. The fridge has a very large capacity and is built well. It operates very quietly, you can hear the water refill, but that's expected. The ice it produces are small cubes which I absolutely love. This fridge checks the boxes of all the things that we needed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com