Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
115
4 Stars
30
3 Stars
13
2 Stars
3
1 Star
10
85%of customers recommend this product.
(
82 out of
96)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Customer Rating
5
Sleek design
on August 18, 2025
Posted by: Nah10
from Arizona
[This review was collected as part of a promotion.] Have only had a month but so far works well, very quiet, inside very open and easy to reach items.
Appreciate the lower wattage lighting.
We have bought mostly Whirlpool appliances over the years seem dependsble
Appreciate the lower wattage lighting.
We have bought mostly Whirlpool appliances over the years seem dependsble
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great storage
on August 16, 2025
Posted by: Beth
[This review was collected as part of a promotion.] Just bought last week, so far so good. I like the nice top shelf for small items. I like the extra room in the freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible Ice Maker!
on August 14, 2025
Posted by: Kevin
from Huntsville, AL
[This review was collected as part of a promotion.] We had the refrigerator c. 1 month and the ice maker stopped working. The repairman had to order the part which is back ordered so our ice maker hasn’t worked cor going on a month. When the ice maker was working it produced small cubes and would not fill up the bin unless you keep the ice scraped to the front of the bin. Very poor design in my opinion.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 768257
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Fridge great buy.
on August 14, 2025
Posted by: Satish
(This review was collected as part of a promotion.) I bought this fridge few weeks back. I am very happy with it. It is my second time having whirlpool brand.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far, so good!
on August 8, 2025
Posted by: Kcfelter
from NC
[This review was collected as part of a promotion.] A week later and it still works! I'm happy about the location of the ice maker. I absolutely love the water dispenser inside the freg. There's way more room inside than my last freg. So far, so good. It's working and it's cold.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It’s alright
on August 6, 2025
Posted by: Berrygirl
(This review was collected as part of a promotion.) Bought this fridge about 2 months ago after my 2nd fridge quit after 7 yrs. This is my 3rd fridge in 10 years. On advice of service tech did water dispenser inside fridge. Not sure about keeping the door open while filling bottles so will see how that goes. Fridge doors do not always close when swung shut and the alarm bell is quiet and doesn’t go off until 5 mins later so by that time I am out the door and the fridge stays open for a couple of hours. Our last fridge the doors almost sucked in when closing. The solid plastic baskets are very nice and lots of storage room
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great layout
on August 5, 2025
Posted by: Jh88
from St John’s, Newfoundland
(This review was collected as part of a promotion.) 1 month review
Ice volume has been more than required.
Quiet operation.
Door shelving is deep so it make it easy to keep things organized.
Only wish was if it came delivered with a water connection kit.
Ice volume has been more than required.
Quiet operation.
Door shelving is deep so it make it easy to keep things organized.
Only wish was if it came delivered with a water connection kit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ok fridge, bad water dispenser
on August 5, 2025
Posted by: Jt77
[This review was collected as part of a promotion.] The refrigerator overall is good. Spacious and quiet. The water dispenser is not good. This is our second whirpool. We had to return the first one due to plastic fumes from the water dispenser. This one also has the same issue
Written by a customer while visiting whirlpool.com