Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Average customer rating
4.4
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
123
4 Stars
32
3 Stars
15
2 Stars
3
1 Star
10
86%of customers recommend this product.
(
88 out of
102)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Customer Rating
5
Huge and bright!
on October 13, 2025
Posted by: JBS9
[This review was collected as part of a promotion.] This thing is huge - for once in my life I have a refrigerator that may actually be too big. Big drawers Spacious shelves, the freezer makes ice a bit slow but has a huge storage area. Interior lights work very well making it easy to see everything without the typical dark area. So far so good.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice refrigerator
on October 13, 2025
Posted by: mjc16
from NH
[This review was collected as part of a promotion.] This refrigerator is much better than the 16 month old refrigerator that would not work properly. This refrigerator is much larger and quieter. We like this refrigerator much more than the 16 month old refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice machine is working as designed.
on October 12, 2025
Posted by: tbone
from St. Paul MN
[This review was collected as part of a promotion.] Purchased 3 weeks ago. Refrigerator never has gotten any colder than 48 degrees. Tech diagnosed the problem as a bad control board. Still waiting on parts. Model is so new that parts aren't available on the continent.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6424A0KjE or Direct Message on Instagram at http://spr.ly/6426A0KjG, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #820779.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
It is what it is
on October 10, 2025
Posted by: Ricky Bobby
[This review was collected as part of a promotion.] Got this fridge because our Kenmore Elite crapped the bed. Hope this one last longer. Time will tell i guess
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice new additions, but noticeably sticks out more
on October 4, 2025
Posted by: GGRates
from California
[This review was collected as part of a promotion.] We bought this model as a replacement for this same refrigerator from 9 years ago. There are new features added that are improvements, like a better cooling distribution in the upper part, which looks like it will prevent things from freezing when they are crammed in the back. The ice bucket is huge, and the water dispenser inside can be operated with only one hand now. There are more lights inside, and the overall space is larger both in the bottom and top. However, here's the big downside, and it is a big one, it sticks out farther that our last fridge did (the same model). It is at least 2" deeper, which looks bad in our kitchen. I wish we could get a counter depth, but for a family our size that would never work. While I appreciate the updates and the larger space interior, it definitely sticks out and is an eye sore to me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
The fridge has ample capacity.
on October 2, 2025
Posted by: Calr
from Foothills.AB
(This review was collected as part of a promotion.) We have had our fridge for about 3 weeks and it has been performing as expected.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Design
on October 1, 2025
Posted by: Kath75
[This review was collected as part of a promotion.] We purchased this refrigerator two weeks ago and we love it! It is spacious, has a deli drawer perfect for lunch meat and cheeses, fruit and vegetable drawers that slide in and out easily, and adjustable shelves that accommodate all sizes of containers. We really like the design of the interior water dispenser. We had one in our old refrigerator, but this one is sleeker and set at a better angle to refill water bottles and glasses.The freezer is huge! It can easily accommodate a 20 lb.Thanksgiving turkey and all the leftovers that come with a holiday dinner.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good frig. The size is great if you need alot
on September 26, 2025
Posted by: AA1061
[This review was collected as part of a promotion.] Bought as an emergency. The size and look is wonderful. Here's the issues: Doors should close on there own when then get close to closing. The doors just stay open. Call it a new learning curve but could be better. 2nd - the shipping plastic covering that comes on a new unit at unboxing. Terrible. Impossible to remove it all because it is tucked in under seams. You tear is off but it does not remove all of it. Working on the removal of little pieces of plastic for 2 weeks now.
Written by a customer while visiting whirlpool.com