Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
115
4 Stars
30
3 Stars
13
2 Stars
3
1 Star
10
85%of customers recommend this product.
(
82 out of
96)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Customer Rating
5
Absolutely love it!
on October 20, 2025
Posted by: TinaBee
[This review was collected as part of a promotion.] We’re happy with this fridge. Very quiet, spacious and we like the water dispenser inside the refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
The entire unit is great.
on October 19, 2025
Posted by: Chris
[This review was collected as part of a promotion.] This unit was delivered and installed about a week ago. Absolutely love it. Very roomy, and best of all is the water dispenser on the inside wall. Highly recommend this unit. Much better than the Samsung I had installed originally.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent cooling and roomy.
on October 16, 2025
Posted by: Sally57
from Ogden Utah
[This review was collected as part of a promotion.] We have now had this frig for just over a week. It has so much room and cools so quickly. I like the inside shelve set up.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice large interior.
on October 14, 2025
Posted by: Refrigerator123
[This review was collected as part of a promotion.] I have had it 2 weeks now. So far so good. Ice maker is good. I know I saw a few reviews said it was slow. But after 58 hours it was starting to fill pretty good. It's now completely full. Stays full too. I like how large the inside is. And I like the inside water dispenser much cleaner. I've had the outside dispenser, but I didn't like the water stains it left on the door. The inside door shelves and inside the fridge has nice tall areas for a pitcher are 2 liter soda. Seems to run quite compared to a former refrigerator we had.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Huge and bright!
on October 13, 2025
Posted by: JBS9
[This review was collected as part of a promotion.] This thing is huge - for once in my life I have a refrigerator that may actually be too big. Big drawers Spacious shelves, the freezer makes ice a bit slow but has a huge storage area. Interior lights work very well making it easy to see everything without the typical dark area. So far so good.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice refrigerator
on October 13, 2025
Posted by: mjc16
from NH
[This review was collected as part of a promotion.] This refrigerator is much better than the 16 month old refrigerator that would not work properly. This refrigerator is much larger and quieter. We like this refrigerator much more than the 16 month old refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice machine is working as designed.
on October 12, 2025
Posted by: tbone
from St. Paul MN
[This review was collected as part of a promotion.] Purchased 3 weeks ago. Refrigerator never has gotten any colder than 48 degrees. Tech diagnosed the problem as a bad control board. Still waiting on parts. Model is so new that parts aren't available on the continent.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6424A0KjE or Direct Message on Instagram at http://spr.ly/6426A0KjG, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #820779.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
It is what it is
on October 10, 2025
Posted by: Ricky Bobby
[This review was collected as part of a promotion.] Got this fridge because our Kenmore Elite crapped the bed. Hope this one last longer. Time will tell i guess
Written by a customer while visiting whirlpool.com