Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Average customer rating
4.4
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
123
4 Stars
32
3 Stars
15
2 Stars
3
1 Star
10
86%of customers recommend this product.
(
88 out of
102)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Customer Rating
5
I love the space in the fridge.
on November 8, 2025
Posted by: Jenny
[This review was collected as part of a promotion.] This is by far the best refrigerator I have ever owned.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Buy It ❣️ Great Fridge!
on November 5, 2025
Posted by: Jewels
[This review was collected as part of a promotion.] I’ve had this fridge for a few weeks now, We absolutely love it! We had a Samsung and hated it. This fridge has lots of room, with the ice box being in the freezer. Love the water inside, so no drip makes on outside of fridge! Looking to buy matching dishwasher next! Extremely happy with my purchase! But the fridge!!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Like the features.
on November 4, 2025
Posted by: Jim H
[This review was collected as part of a promotion.] So far so good. We like the design and features.!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Huge and well thought-out interior. Love it!
on November 3, 2025
Posted by: Bill
from Mid-Michigan
[This review was collected as part of a promotion.] We have had the fridge for 3 weeks now and we could not be happier. I especially appreciate that the water dispenser is embedded in the side wall of the fridge and dispenses water from the inside. Therefore, no door storage space is wasted and both doors have the deep storage trays. The ice cube maker is embedded in the area between the refrigerator and freezer. Therefore, there is no freezer space wasted for that unit. The layout is extremely well thought out, with one minor exception; the vegetable drawer on the right side of the fridge cannot be opened sufficiently unless BOTH left and right doors are opened....the "flap" on the left door precludes that veg drawer from opening. Having said that, I'm not sure that there is a cure, short of narrowing the width of that drawer. The interior lighting is superb. I greatly appreciate the "Total Coverage Cooling" in the fridge. My other fridge will cause some items on the top/rear to freeze; that has not been a problem here. The unit is extremely quiet, I'm not sure I have ever noticed it running. The digital temp settings on the door edge are easy to use and will lock. The unit is only a couple inches deeper than the other fridge/freezer but, by not wasting space as noted above, has 5 additional cubic feet of storage! The finish of the stainless steel is beautiful and doesn't seem to allow fingerprints. The unit was exceptionally well-packaged and all of the inner drawers, shelving, etc was secured and protected from damage. There was no damage to any surface or component. The leveling feet were very generous in length; my floor slopes more than I would like, but the installers were able to get the unit level with the doors squared-up. I do have one large complaint however, that I can probably make against all the appliances I have purchased in the last few years....that is the "protective" plastic applied to the outside of the unit. It is obvious that this plastic is applied to the metal BEFORE the various components are assembled in the factory. Therefore, this plastic is wrapped underneath other sections that are permanently attached to the "protected" areas. It is nearly IMPOSSIBLE to remove this plastic cleanly at the edges. This results in having to use a sharp blade to cut the plastic off, sometimes resulting in minor inadvertent scratches to the very pieces that the plastic was supposed to protect, while requiring a great amount of time to do so! I don't think I can excuse anyone for doing this to their customers.....do better.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Large inside storage
on November 2, 2025
Posted by: Roger B
from Nebraska
[This review was collected as part of a promotion.] Love the larger size. Can fit so much into the fridge. Live the inside water dispenser. The only things that would improve the product is to add a real time temperature for both freezer and refrigerator for what is the actual temp. Also would split the deli drawer into 2 compartments so both doors do not need to be fully open to access the drawer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome fridge
on October 29, 2025
Posted by: TheRealMrsP81
from Los Angeles, CA
[This review was collected as part of a promotion.] Love it!! Spacious cold and professional I love how much food I can put inside and how clean it is
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on October 28, 2025
Posted by: Ballerie
[This review was collected as part of a promotion.] New refrigerator did not work did not get cool neither did freezer work.
Response from whirlpool.comBy Branded Team, Consumer Care, October 31, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 829897
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 829897
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 27, 2025
Posted by: clean dishes
[This review was collected as part of a promotion.] No issues with appliance and seems to be working fine
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com