Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
115
4 Stars
30
3 Stars
13
2 Stars
3
1 Star
10
85%of customers recommend this product.
(
82 out of
96)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Customer Rating
5
So spacious and sleek
on November 20, 2025
Posted by: TKelley
from Kansas City, MO
[This review was collected as part of a promotion.] I have really enjoyed having the openness provided by not having an in-door dispenser. Keeping the provided scoop in the ice drawer is super convenient and allows for more efficient use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of Room!
on November 19, 2025
Posted by: NTina
from KY
[This review was collected as part of a promotion.] After a second attempt, we got the refrigerator and I was very happy with the room it has in it. However, when it was delivered the handles were not put on and I wondered why. I quickly figured out that one of the anchor screws for the right side handle would not tighten down. After some ingenuity by my hubby, we were able to get the handle put on.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
The best fridge EVER
on November 18, 2025
Posted by: edip10
from Arizona
[This review was collected as part of a promotion.] It's only been a week, but I cannot say enough about the wonder that is this appliance. It's so spacious. The door shelves are wide and sturdy and hold all of the condiments as well as Gallon Jugs of milk and juice. The drawers are all clear so I can stand see everything in all of the comparments without opening them, which means less food spoilage and waste. The water inside the fridge annoys my husband because having to open the door wastes enegy, but I feel that it's nominal and there isn't any mess. The freezer is also large enough to accomodate everything in an organized manner and the ice is located in the freezer. it stores up to 7 lbs of ice, I believe. We love cold beverages in this house and we love the ease of getting the ice. We are very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on November 10, 2025
Posted by: Mary Jo
[This review was collected as part of a promotion.] I am very happy with my purchase. It seems much bigger inside than I remember which is a great thing.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the space in the fridge.
on November 8, 2025
Posted by: Jenny
[This review was collected as part of a promotion.] This is by far the best refrigerator I have ever owned.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Buy It ❣️ Great Fridge!
on November 5, 2025
Posted by: Jewels
[This review was collected as part of a promotion.] I’ve had this fridge for a few weeks now, We absolutely love it! We had a Samsung and hated it. This fridge has lots of room, with the ice box being in the freezer. Love the water inside, so no drip makes on outside of fridge! Looking to buy matching dishwasher next! Extremely happy with my purchase! But the fridge!!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Like the features.
on November 4, 2025
Posted by: Jim H
[This review was collected as part of a promotion.] So far so good. We like the design and features.!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Huge and well thought-out interior. Love it!
on November 3, 2025
Posted by: Bill
from Mid-Michigan
[This review was collected as part of a promotion.] We have had the fridge for 3 weeks now and we could not be happier. I especially appreciate that the water dispenser is embedded in the side wall of the fridge and dispenses water from the inside. Therefore, no door storage space is wasted and both doors have the deep storage trays. The ice cube maker is embedded in the area between the refrigerator and freezer. Therefore, there is no freezer space wasted for that unit. The layout is extremely well thought out, with one minor exception; the vegetable drawer on the right side of the fridge cannot be opened sufficiently unless BOTH left and right doors are opened....the "flap" on the left door precludes that veg drawer from opening. Having said that, I'm not sure that there is a cure, short of narrowing the width of that drawer. The interior lighting is superb. I greatly appreciate the "Total Coverage Cooling" in the fridge. My other fridge will cause some items on the top/rear to freeze; that has not been a problem here. The unit is extremely quiet, I'm not sure I have ever noticed it running. The digital temp settings on the door edge are easy to use and will lock. The unit is only a couple inches deeper than the other fridge/freezer but, by not wasting space as noted above, has 5 additional cubic feet of storage! The finish of the stainless steel is beautiful and doesn't seem to allow fingerprints. The unit was exceptionally well-packaged and all of the inner drawers, shelving, etc was secured and protected from damage. There was no damage to any surface or component. The leveling feet were very generous in length; my floor slopes more than I would like, but the installers were able to get the unit level with the doors squared-up. I do have one large complaint however, that I can probably make against all the appliances I have purchased in the last few years....that is the "protective" plastic applied to the outside of the unit. It is obvious that this plastic is applied to the metal BEFORE the various components are assembled in the factory. Therefore, this plastic is wrapped underneath other sections that are permanently attached to the "protected" areas. It is nearly IMPOSSIBLE to remove this plastic cleanly at the edges. This results in having to use a sharp blade to cut the plastic off, sometimes resulting in minor inadvertent scratches to the very pieces that the plastic was supposed to protect, while requiring a great amount of time to do so! I don't think I can excuse anyone for doing this to their customers.....do better.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com