Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Average customer rating
4.4
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
123
4 Stars
32
3 Stars
15
2 Stars
3
1 Star
10
86%of customers recommend this product.
(
88 out of
102)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Customer Rating
5
Big, Bright, and Useful Spaces
on December 4, 2025
Posted by: plf5403
from Atlanta, Georgia
[This review was collected as part of a promotion.] I had no idea that modern refrigerators had this much capacity that was so usable. And the brightness from the perfectly placed LED lamps is astounding. Highly recommend this appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Only one dislike
on December 3, 2025
Posted by: Ptmill
from Ashland, WI
[This review was collected as part of a promotion.] I really like the looks of this fridge and the huge capacity. One thing that I don’t like is the fact that both doors need to be completely opened all the way for the lower drawer to be pulled out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointment
on December 2, 2025
Posted by: ShC79
from York, Pennsylvania
[This review was collected as part of a promotion.] I purchased the unit mid-November 2025. 3 days after installing the door sensors stopped working, therefore the alarm has been sounding every few minutes since (just over 1 week) The repairman is waiting on parts, but expected 2 days from now. Yesterday the interior water fill station stopped working. I intended to bring this up when the repairs on the sensors are made. I like the size and look of the unit, but I’m terribly disappointed in the reliability and multiple issues. Oh and I almost forgot to mention the gasket around the freezer drawer is peeling at 1 corner.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 5, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 856514
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really like our new fridge
on December 2, 2025
Posted by: Joe57
from Mountains of North Carolina
[This review was collected as part of a promotion.] We bought this to replace a 25 cubic ft Whirlpool and had no idea that 5 cf would add so much space. We really love this refrigerator. Besides the space there are features that make it really nice. Thice maker and water inside are just a couple that stands out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Exactly what I was looking for!
on November 25, 2025
Posted by: AuntNikki
from Salisbury, NC
It’s everything I wanted, and at a fantastic price! Delivery was on time and professional. I really like that the water dispenser, inside the refrigerator, is perfect for filling my large tumblers; my old refrigerator had only a small space to dispense and I ALWAYS spilled water all over. In addition, the drawers are smooth, and everything is well lit. Unit is super quiet. I couldn’t have asked for more in a refrigerator!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size
on November 24, 2025
Posted by: Mikie
from Hartford New Brunswick
(This review was collected as part of a promotion.) This Whirlpool fridge is the perfect size for us. Deep and spacious on the inside, extra large door baskets that can hold all your needs. Very happy with our purchase. Whirlpool stove is already pre-ordered.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Freezer excells
on November 24, 2025
Posted by: Anonymous
from millersburg, mi
[This review was collected as part of a promotion.] The freezer has some really nice features. Ice maker isreally nice and the freezer is well organized
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Door doesn’t close
on November 23, 2025
Posted by: Tsts
from Ga
[This review was collected as part of a promotion.] Very roomy and nice fridge , however , the French doors and the freezer bottom does not close well. Very easy to leave cracked if not careful . Has an alarm , but doesn’t go off as should.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com