Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
115
4 Stars
30
3 Stars
13
2 Stars
3
1 Star
10
85%of customers recommend this product.
(
82 out of
96)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Bottom Freezer Refrigerator with More space with Family-Sized Capacity - Black
Customer Rating
5
more storage space more ice capacity control panel
on December 9, 2025
Posted by: john
from Willard Ohio
[This review was collected as part of a promotion.] we replaced our Maytag refrigerator because it failed so glad we chose the whirlpool it has all the features.
whirlpool has made better choices how the features are placed it has more storage space that we love .
whirlpool has made better choices how the features are placed it has more storage space that we love .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Reliable
on December 8, 2025
Posted by: RJSS
[This review was collected as part of a promotion.] Have had this refrigerator for 3 weeks. Have enjoyed features as did not want a fully high tech unit.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quiet but weak door hinges
on December 6, 2025
Posted by: Sprucer
[This review was collected as part of a promotion.] It’s just meh. The large door spaces are nice, and the overall capacity is great. The door cams are weak, so the doors have to be pushed closed all the way every time, and they open with almost no effort. It is quiet so far, which is nice.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Appliance
on December 5, 2025
Posted by: PegRed
[This review was collected as part of a promotion.] This is a great appliance, lots of room, lots of light, both the refrigerator as well as the freezer area are a great size. The ice cube size is perfect and I love that the water comes from the inside. As opposed to on the outside of the door. Our fruits and vegetables have stayed so much fresher for a longer period of time I highly recommend This refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
5
Big, Bright, and Useful Spaces
on December 4, 2025
Posted by: plf5403
from Atlanta, Georgia
[This review was collected as part of a promotion.] I had no idea that modern refrigerators had this much capacity that was so usable. And the brightness from the perfectly placed LED lamps is astounding. Highly recommend this appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Only one dislike
on December 3, 2025
Posted by: Ptmill
from Ashland, WI
[This review was collected as part of a promotion.] I really like the looks of this fridge and the huge capacity. One thing that I don’t like is the fact that both doors need to be completely opened all the way for the lower drawer to be pulled out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointment
on December 2, 2025
Posted by: ShC79
from York, Pennsylvania
[This review was collected as part of a promotion.] I purchased the unit mid-November 2025. 3 days after installing the door sensors stopped working, therefore the alarm has been sounding every few minutes since (just over 1 week) The repairman is waiting on parts, but expected 2 days from now. Yesterday the interior water fill station stopped working. I intended to bring this up when the repairs on the sensors are made. I like the size and look of the unit, but I’m terribly disappointed in the reliability and multiple issues. Oh and I almost forgot to mention the gasket around the freezer drawer is peeling at 1 corner.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 5, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 856514
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really like our new fridge
on December 2, 2025
Posted by: Joe57
from Mountains of North Carolina
[This review was collected as part of a promotion.] We bought this to replace a 25 cubic ft Whirlpool and had no idea that 5 cf would add so much space. We really love this refrigerator. Besides the space there are features that make it really nice. Thice maker and water inside are just a couple that stands out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com