Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black
Average customer rating
4.1
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
125
4 Stars
86
3 Stars
27
2 Stars
16
1 Star
16
74%of customers recommend this product.
(
95 out of
129)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Black
Customer Rating
5
Loyal Customer
on October 28, 2025
Posted by: MAC3
from KANSAS
[This review was collected as part of a promotion.] We always buy a Whirlpool refrigerator because they never let us down.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
We are pleased with all the features
on October 28, 2025
Posted by: Jim Fridge
[This review was collected as part of a promotion.] We are very pleased with the new Whirlpool refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Okay so far
on October 28, 2025
Posted by: Chuck
from North Carolina
[This review was collected as part of a promotion.] Generally OK so far. This fridge is definitely louder than our previous fridge (Bosch), which you could barely hear running. It's a counter depth which we needed and fits in the space well. Interior layout is good though the shelves and drawers seem a bit more flimsy than previous unit. The exterior looks good. Hope it lasts as long as the Bosch did, 15+ years without an issue.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice
on October 29, 2025
Posted by: Paulsond
[This review was collected as part of a promotion.] Good basic refrigerator. Runs on the cold side which is good
Written by a customer while visiting whirlpool.com
Customer Rating
5
Review of Refrigerator (Replacement)
on October 31, 2025
Posted by: Fridge3
[This review was collected as part of a promotion.] Perfect size. Installation was quick. Easy to operate. No issues thus far with water leaks, ice build up.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Cheap flimsy design
on October 31, 2025
Posted by: Engineer1
[This review was collected as part of a promotion.] Noisy when starting. Flimsy bins. One was cracked when the refrigerator was installed. Whould not have bought another Whirlpool after problems with the previous one, but it was the only one that would fit the space
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 5, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64207MItp . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64217MItV or Instagram http://spr.ly/64227MItn. When responding, please include your contact information and reference Case # 831624.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64207MItp . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64217MItV or Instagram http://spr.ly/64227MItn. When responding, please include your contact information and reference Case # 831624.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Replacement Refrigerator
on November 1, 2025
Posted by: Anonymous
from Louisville, KY
[This review was collected as part of a promotion.] Great looks, great features, quiet operation and temperature readouts in door
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Unit
on November 1, 2025
Posted by: Winnie
from Katy, TX
[This review was collected as part of a promotion.] It is beautiful fridge/freezer, fit in the available space perfectly.
Working perfectly & no hiccups so far.
Working perfectly & no hiccups so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com