Customer reviews from kitchenaid.com
KitchenAid - 20.8 Cu. Ft. Side-by-Side Counter Depth Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.1
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
35
4 Stars
26
3 Stars
11
2 Stars
6
1 Star
1
80%of customers recommend this product.
(
28 out of
35)
Customer Reviews for KitchenAid - 20.8 Cu. Ft. Side-by-Side Counter Depth Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
5
Really nice fridge
on September 27, 2025
Posted by: B-Rad82
[This review was collected as part of a promotion.] Bought a month ago. It’s quiet, it’s a really nice fridge. I would def recommend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great look and works great
on September 28, 2025
Posted by: Tall Oaks
[This review was collected as part of a promotion.] Cools and freezes better than any refrigerator we have owned. The refrigerator also has a really cool design.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Counter Depth
on September 30, 2025
Posted by: Dee104
[This review was collected as part of a promotion.] I've only had the refrigerator for two weeks, but so far I love it. The counter depth feature is wonderful. The non fingerprint feature is perfect. If I were to change anything, it would be to have additional baskets in the freezer rather than shelves. Baskets are easier to just pull out and find items.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Like the counter depth
on October 1, 2025
Posted by: Ashley's 'frig'
[This review was collected as part of a promotion.] I bought this refrigerator recently and (so far) are happy with the purchase.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on October 2, 2025
Posted by: Frig 8-25
[This review was collected as part of a promotion.] so far so good. Time will tell how it is. Hope it last longer than the one we replaced.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Noisey fridge
on October 4, 2025
Posted by: Tim8608
[This review was collected as part of a promotion.] Noisier than our last one which only lasted eight years! Water dispenser is hard to engage and makes a terrible noise when it is released. Small but we had to have counter depth. Not sure about the variable speed compressor that reduced speed or cuts off when door opens as makes me wonder if this fridge will last less than the last one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Looks nice in my kitchen.
on October 4, 2025
Posted by: Linda TH
[This review was collected as part of a promotion.] I have had since 09-27-25. Meets our needs but interior is smaller than I remembered when I purchased. Fortunately we have a second refrigerator in our basement. So far working well.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Good but not great
on October 5, 2025
Posted by: JoeyF123
[This review was collected as part of a promotion.] Kitchen Aid is noisier than the Maytag it replaced. Ice maker is louder than expected. It has several nice features to include an air filter (which didn’t come with it so It will have to be purchased), and a pre-measured fill on the water dispenser. Counter depth is tight on interior space, but that’s to be expected. Overall quality is nicer than Whirlpool model and due to Labor Day sales we got it for the same price as the Whirlpool model normally costs.
Written by a customer while visiting kitchenaid.com