Customer reviews from kitchenaid.com
KitchenAid - 20.8 Cu. Ft. Side-by-Side Counter Depth Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.1
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
35
4 Stars
26
3 Stars
11
2 Stars
6
1 Star
1
80%of customers recommend this product.
(
28 out of
35)
Customer Reviews for KitchenAid - 20.8 Cu. Ft. Side-by-Side Counter Depth Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
4
Looks and it is quiet
on August 26, 2025
Posted by: Freddie the boss
from Boone, NC
[This review was collected as part of a promotion.] We really like our new refrigerator. The only part that we do not like is the water dispenser is a little odd. Meaning you have to press the glass hard near the top of the pad. Normally you just put your glass against the pad and water comes out. With this one you have to press hard with the glass on an angle.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on August 26, 2025
Posted by: 442watson
from Carmel, IN
[This review was collected as part of a promotion.] So far so good. The freezer door perimeter rubber seal has been incorrectly installed making the closing of the freezer door get stuck on the right door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on August 26, 2025
Posted by: Sb905
[This review was collected as part of a promotion.] Nice, but ice tray makes noise when rotating to dump ice and going back up
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Needs larger ice cubes
on August 27, 2025
Posted by: Csme9
[This review was collected as part of a promotion.] This is The second KitchenAid refrigerator that I bought the other one is almost exactly like this one. One thing I find I do not like the ice cubes are much smaller than they were on the other one
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Like the water measuring feature
on August 27, 2025
Posted by: #3 Fridge
from Bucks County , PA
[This review was collected as part of a promotion.] So far so good . Too new to give a detailed review .
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Refrigerator
on August 30, 2025
Posted by: kac56
from MD
[This review was collected as part of a promotion.] I have had my refrigerator for about 1 month and I am loving it! Nice space and lighting. Really like the ice cubes that it makes. Keeps everything at the appropriate temp.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Wish it had adjustable shelf height
on September 1, 2025
Posted by: Happy pix
[This review was collected as part of a promotion.] Replaced our 15 year-old KitchenAid with a similar model Well, this one has updated features, The icemaker and cubes are smaller Has fixed shelves that cannot be adjusted. I would recommend Bryce is molded into the sides of the refrigerator that allow the shelf height to be adjusted. Each of the shelves below the top shelf is the same height. Additionally, having two filters mounted in the top space limits the number of large drink items that will fit there. Glad we kept our old one in the garage!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great service Record.
on September 2, 2025
Posted by: Happy #1
[This review was collected as part of a promotion.] I bought the refrigerator because of the excellent ratings. My last refrigerator. Only lasted six years with 3 major problems. This refrigerator will last longer with less needed broken parts. I am glad I brought Kitchenaid.
Written by a customer while visiting kitchenaid.com