Customer reviews from whirlpool.com
Whirlpool - 31 Cu.Ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - White
Average customer rating
4.3
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
110
4 Stars
31
3 Stars
10
2 Stars
7
1 Star
12
84%of customers recommend this product.
(
77 out of
92)
Customer Reviews for Whirlpool - 31 Cu.Ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - White
Customer Rating
2
Buyer Beware Purchasing Any Whirlpool Appliance!
on July 3, 2025
Posted by: Frustrated25
from Kelleys Island, OH
[This review was collected as part of a promotion.] I bought this refrigerator a month ago and it came with one leveling leg. I called Whirlpool and before anything could be done, I had to purchase an extended warranty. After purchasing the warranty, I was able to make a claim with Whirlpool. This requirement pertains to any Whirlpool appliance, prior to making a warranty claim, regardless if it was delivered with a defect. The Service Technician wasn't sure this model had 2 leveling legs or if they are really a stop. It has been over 2 weeks and no resolution. In the meantime I am using shims on the one side. The French doors and bottom freezer door do not close completely by just pushing slightly like my other refrigerators have and require you to push the doors and drawers all the way closed by hand. This is a huge problem. I have verified the refrigerator is level using a level as recommended in the users manual.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 747631
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious
on July 9, 2025
Posted by: Debi
[This review was collected as part of a promotion.] We purchased this refrigerator about one week ago and so far the experience has been good! There is ample room on the interior of this model and it is very quiet. I would have liked more shelves on the doors with more options for adjusting heights. Such a small wish considering this model is otherwise fantastic.We do not hook up the ice maker so I can not put that as part of my review. Seems to have a more even cool throughout the interior. So with the spacious interior, even cooling and running quietly this one checks most of my lists. First time with Whirlpool so I am hoping for a long and happy experience.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on July 9, 2025
Posted by: Denise
[This review was collected as part of a promotion.] I purchased this appliance three weeks ago. So far the appliance is working great!
Written by a customer while visiting whirlpool.com
Customer Rating
5
36 inch French Door refrigerator
on July 12, 2025
Posted by: drathodace
from Charlotte, NC
[This review was collected as part of a promotion.] This was a great choice selecting French door whirlpool refrigerator. But we have to open both doors to get items out from the vegetable compartment!! It runs quite.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 15, 2025
Posted by: Anonymous
from cartersville ga
[This review was collected as part of a promotion.] i just bought this and so far i am very pleased with it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic refrigerator!
on July 16, 2025
Posted by: katiel483_8213
[This review was collected as part of a promotion.] This refrigerator is perfection! I love the storage capacity and the ease of switching the shelf levels. It is whisper quiet. The ice capacity is great, and it makes ice very quickly. The install process couldn’t have been easier. I absolutely love my new refrigerator and I can’t wait to use it for many years to come, Whirlpool is such a great and reliable brand.
Written by a customer while visiting influenster.com
Customer Rating
5
Love the size and design
on July 19, 2025
Posted by: The trip
[This review was collected as part of a promotion.] The first model I purchased was defective. Couldn’t retain a cold temperature and the door sensor was engage entire time. Received a replacement a week later and it is working properly.
Written by a customer while visiting whirlpool.com
Customer Rating
5
GREAT FEATURES - GREAT SPACE
on July 21, 2025
Posted by: CRM1
[This review was collected as part of a promotion.] OUR PREVIOUS REFRIGERATOR WAS A WHIRLPOOL WHICH WAS 12 YEARS OLD. NEEDLESS TO SAY, WE WERE VERY SATISFIED WITH IT & PURCHASED ANOTHER WHIRLPOOL PRODUCT.
Written by a customer while visiting whirlpool.com