Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - White
Average customer rating
4.4
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
163
4 Stars
41
3 Stars
14
2 Stars
7
1 Star
13
88%of customers recommend this product.
(
125 out of
142)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - White
Customer Rating
5
Lots of room and does a great job
on August 5, 2026
Posted by: Rockrabe
[This review was collected as part of a promotion.] The unit has lots of room. We went with the unit with no cold water or ice in the door since we don't hook up those functions. Only complaint is that you have to open the doors all the way to open the slide out drawers. Otherwise a solid dependable unit
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 4, 2026
Posted by: tb1416
[This review was collected as part of a promotion.] This refrigerator keeps food nice and cold. It is spacious inside and can hold a lot of foods
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Plenty of room, very accessible.
on August 4, 2026
Posted by: Lino44
[This review was collected as part of a promotion.] I like how large and accessible everything is. It’s also very quiet. The freezer holds temperature great, the refrigerator holds temperature very well but does fluctuate a little. I actually do like this refrigerator very much, the only thing I wish was better was the volume of the chime when the door is left open too much, you can barely hear it. I wish it was louder.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features, lots of room
on August 2, 2026
Posted by: MDC57
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Roomy
on August 1, 2026
Posted by: pjj3
[This review was collected as part of a promotion.] This is a roomy and easy to organize refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Refrigerator went out and no support
on July 24, 2026
Posted by: CentralOkie
[This review was collected as part of a promotion.] Im unable to say how well the features worked due to the refrigerator going out in under a week and being denied the factory warranty which was the entire reason I bought it. Very disappointed in the product and the company.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 28, 2026
We sincerely appreciate you reaching out and sharing your experience with us. We know how frustrating it is when your Whirlpool® Refrigerator isn't cooling properly, and we are truly sorry for the stress and inconvenience this has caused you. It is never our intention for our customers to feel unsupported, and we want to do everything we can to make this right. Please know that we are here for you and would like to look into your concerns further. You can reach our team through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
If you choose to message us on Facebook or Instagram, please include your contact details and reference Case # 24331858 so we can quickly assist you.
We value your loyalty and look forward to helping you find a resolution.
Warmly,
Marie Q.
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
If you choose to message us on Facebook or Instagram, please include your contact details and reference Case # 24331858 so we can quickly assist you.
We value your loyalty and look forward to helping you find a resolution.
Warmly,
Marie Q.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Basic refrigerator but works excellent
on July 23, 2026
Posted by: SLF0923
[This review was collected as part of a promotion.] We previously had a LG refrigerator with all the bells and whistles; however, after 5 years it failed. We decide to buy a more basic Whirlpool refrigerator and so far it's meeting all our requirements and seems to be more ruggedized compared to the LG.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
This refrigerator is very large!
on July 23, 2026
Posted by: Chrisbathon
[This review was collected as part of a promotion.] Refrigerators performance has been good. It took a while for the ice maker to get going. I think the refrigerator controls have also been simplified too much.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com