Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - White
Average customer rating
4.4
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
163
4 Stars
41
3 Stars
14
2 Stars
7
1 Star
13
88%of customers recommend this product.
(
125 out of
142)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - White
Customer Rating
5
Very nice refrigerator!
on July 30, 2025
Posted by: Cathy
[This review was collected as part of a promotion.] Have had the new refrigerator for two weeks now and really like the size. It holds a lot and has worked well for us.
Written by a customer while visiting whirlpool.com
Customer Rating
5
High Quality Product
on July 30, 2025
Posted by: MMB MN
from Minnesota
[This review was collected as part of a promotion.] Extremely happy with this purchase. All of the features and build is thought out. Great quality shelves and lighting. The fridge and freezer cooled very quickly. The setup and install crew were fantastic. Fit perfectly in my space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good
on July 28, 2025
Posted by: House frig
[This review was collected as part of a promotion.] So far so good but you have to make sure you close the door or will not close all the way
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
LOW ICE PRODUCTION
on July 28, 2025
Posted by: Bob_Ohio
from Ohio
[This review was collected as part of a promotion.] Love refrigerator, but so disappointed in Ice Maker! It only makes about 2.5 lbs ice per day given we have a well with only about 30 PSI. Online help has not yielded anyway to increase water fill time to compensate for our low water pressure. This was a screw on older models... but no adjustment seems to be available for new digital controls.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 758815.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
GREAT FEATURES - GREAT SPACE
on July 21, 2025
Posted by: CRM1
[This review was collected as part of a promotion.] OUR PREVIOUS REFRIGERATOR WAS A WHIRLPOOL WHICH WAS 12 YEARS OLD. NEEDLESS TO SAY, WE WERE VERY SATISFIED WITH IT & PURCHASED ANOTHER WHIRLPOOL PRODUCT.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the size and design
on July 19, 2025
Posted by: The trip
[This review was collected as part of a promotion.] The first model I purchased was defective. Couldn’t retain a cold temperature and the door sensor was engage entire time. Received a replacement a week later and it is working properly.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Doesn't function
on July 16, 2025
Posted by: Notpleased
[This review was collected as part of a promotion.] From the moment we received it the freezer thermostat doesn't function correctly causing the temperature in the refrigerator to frequently go above 40 degrees. The warranty repair man also said the motherboard was making a whining sound. While we wait for parts for who knows how long because the distributor doesn't have them, we can't trust the refrigerator to keep food at a safe temperature which isn't causing any inconveniences at all
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 752931
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic refrigerator!
on July 16, 2025
Posted by: katiel483_8213
[This review was collected as part of a promotion.] This refrigerator is perfection! I love the storage capacity and the ease of switching the shelf levels. It is whisper quiet. The ice capacity is great, and it makes ice very quickly. The install process couldn’t have been easier. I absolutely love my new refrigerator and I can’t wait to use it for many years to come, Whirlpool is such a great and reliable brand.
Written by a customer while visiting whirlpool.com