Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - White
Average customer rating
4.4
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
163
4 Stars
41
3 Stars
14
2 Stars
7
1 Star
13
88%of customers recommend this product.
(
125 out of
142)
Customer Reviews for Whirlpool - 36 in. Wide 31 cu. ft. French Door Refrigerator with Ice Maker and Family-Sized Capacity - White
Customer Rating
1
Stay away!
on October 27, 2025
Posted by: Gordo
[This review was collected as part of a promotion.] Purchased this unit about a month ago. The freezer crapped out after three days and would only maintain 22-25 degrees even when set on -5. Still waiting on a service call 30 days later. Has worked intermittenly the last two weeks.
Response from whirlpool.comBy Branded Team, Consumer Care, October 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 829104.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Roomy
on October 26, 2025
Posted by: Ciligirl
[This review was collected as part of a promotion.] We bought this refrigerator about a month ago and so far am very happy with it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loud refrigerator
on October 24, 2025
Posted by: Ray S
from VA
[This review was collected as part of a promotion.] I bought this a month ago. Gurgles 45 minutes or so at a time.
Technician says it does this.
I don’t like it. I think it is defective.
I am not happy with this refrigerator.
Technician says it does this.
I don’t like it. I think it is defective.
I am not happy with this refrigerator.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 29, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64257EmTT . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64267EmTp or Instagram http://spr.ly/64277EmTV. When responding, please include your contact information and reference Case # 827383.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64257EmTT . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64267EmTp or Instagram http://spr.ly/64277EmTV. When responding, please include your contact information and reference Case # 827383.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
A few issues but overall not bad.
on October 21, 2025
Posted by: Kimd
[This review was collected as part of a promotion.] So far this fridge has been pretty good. The ice maker stopped working after three months but they came right out and fixed it. It took an hour on hold to get the appointment but once they came out they were good. The other issue I’ve had that I can’t get help with is if you don’t push the door hard to close it then it won’t close all the way.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 16, 2025
Posted by: Michelle
(This review was collected as part of a promotion.) We bought this, it had an error code but was still working, had a repair man come and fix and clear code and it has been awesome. The icemaker is great and the fridge has so much space. We are very happy with our purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 14, 2025
Posted by: stockcar
from Mount Holly, North Carolina
[This review was collected as part of a promotion.] Large enough for all our needs. looks great and love all the features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cold, love the size of the ice cubes.
on October 10, 2025
Posted by: Lucy59
from Boise, ID
[This review was collected as part of a promotion.] We got our new fridge as a gift. Best fridge ever! Love everything about it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Large
on October 7, 2025
Posted by: Liza
from Citrus Springs, FL
[This review was collected as part of a promotion.] I've only had this refrigerator a week and a half now. But we love it . Very large and spacious.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com