Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Average customer rating
4
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
169
4 Stars
125
3 Stars
39
2 Stars
22
1 Star
24
74%of customers recommend this product.
(
137 out of
185)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Customer Rating
3
compact, love spaces in the door.
on February 2, 2026
Posted by: Judy
from Bowling Green, Kentucky
[This review was collected as part of a promotion.] I really like the arrangement of this small refrigerator. However, the icemaker is terrible. The icemaker works fine. It’s just the noise it produces. I’ve never heard anything like it before. If you could fix the noise, you would have A great refrigerator. Thank you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
AMPLE LIGHT OTHERWISE POOR DESIGN
on March 11, 2026
Posted by: Scudlly
from Texas
[This review was collected as part of a promotion.] I appreciate the amount of light in both the freezer and refrigerator. Two design elements are poorly thought out. A counter depth refrigerator should NOT have curved, outward bowing doors as it limits the how wide you can open the doors. It is difficult to remove the drawers to clean them because the door will not open flush against the countertop. The ice maker basket design is a weak point and will be the first thing to break. Also, adjusting the temperature is not intuitive. Had I been able to see this unit in person before purchasing I would not have purchased it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge but excessively buzzing and noisey.
on March 30, 2026
Posted by: Oopap
from Universal City, Texas
[This review was collected as part of a promotion.] Bought earlier this month and happy with the product but not happy with excessive noise.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Modern refrigerator with plenty of space and usefu
on April 6, 2025
Posted by: iom_23_2226
[This review was collected as part of a promotion.] We absolutely love the Whirlpool 36" side-by-side refrigerator. It's a lil bit deeper than our previous model and therefore we have more space for food, which is awesome. This model comes with food storage containers which have their own spot in the door. I simply love it. The fridge and freezer temperature can be easily adjusted on the led display on the front. I also love that the space under the ice maker is tall enough to get a bottle or tumbler in it. The fridge runs really quiet too. The lights inside are LED lights, which gives the inside a nice look. It was easy to set up and install. 5 stars from us, that fridge is simply awesome.
Written by a customer while visiting influenster.com
Customer Rating
5
It’s everything
on April 8, 2025
Posted by: chasityt16_2522
[This review was collected as part of a promotion.] I am in love with my whirlpool Side-by-side refrigerator, is everything my family needed. I love how easy set up it was , good quality. I love that is energy efficiency, and the noise level is at a minimal. I have a big family so the space that I have in this refrigerator is everything.
Written by a customer while visiting influenster.com
Customer Rating
5
My new favorite ❤️
on April 9, 2025
Posted by: sandys145_6002
[This review was collected as part of a promotion.] I absolutely love this refrigerator! It’s incredibly modern and stylish, with a sleek design that instantly elevates the look of the kitchen. The stainless steel finish is elegant and easy to clean, which is perfect for a busy household.
Its functionality is excellent — it keeps everything at the perfect temperature, and the side-by-side layout makes it super easy to organize both fresh and frozen foods. The water and ice dispenser is a great feature, very convenient and efficient.
The storage space is impressive for its size, and the shelves and bins are well designed to fit everything comfortably. The lighting inside is bright and helps you see everything clearly.
Overall, it’s a beautiful and highly functional appliance that adds a modern touch to any home. I’m truly impressed with its performance and design.
Written by a customer while visiting influenster.com
Customer Rating
5
You need this product!!
on April 10, 2025
Posted by: themiddleblaide_6223
[This review was collected as part of a promotion.] Wow wow wow!! Where do I begin! This refrigerator is beautiful! It is slim, clean and very well lit. The lights are LED and shine so brightly. I’m able to fit all my foods into the correct shelves and drawers. The temperature control is great. It keeps food at the right temperature without it freezing or getting frost bite. It is the quietest refrigerator I’ve ever had. And the door closed very quietly.
Written by a customer while visiting influenster.com
Customer Rating
3
Loud compressor
on April 12, 2025
Posted by: SherryC
from Mooresville, NC
[This review was collected as part of a promotion.] I had to replace my Whirlpool refrigerator of only 8 years and bought another one but counter depth. I didn’t realize how much space inside I was giving up! Also,the compressor on this model is really loud! I kind of regret buying it😩
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com