Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Average customer rating
4
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
169
4 Stars
125
3 Stars
39
2 Stars
22
1 Star
24
74%of customers recommend this product.
(
137 out of
185)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Customer Rating
4
Running well
on December 13, 2025
Posted by: Anonymous
from Bluffton SC
[This review was collected as part of a promotion.] Pretty much the same fridge as the one I replaced. The outside dimensions were identical. Inside is a whole different story. It’s only 20 cubic feet vs the 25 I had.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 15, 2025
Posted by: Jane
from Mechanicsville, Va. 23111
[This review was collected as part of a promotion.] I bought the Whirlpool side by side refrigerator not quite a month ago, and am generally pleased with it. The one problem I have is with the ice dispenser, the ice flies everywhere, some in the glass and some ends up on the floor. The water dispenser works fine.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lacks features I was used to
on December 16, 2025
Posted by: PSMike
[This review was collected as part of a promotion.] I had a Whirlpool counter depth refrigerator in my last house and when I bought my new place, I replaced the old fridge that was here with a new Whirlpool. The performance is similar, I like the water filter placement better than what was in my other refrigerator, one thing I don’t like is the ability to see the amount of water that is being dispensed. On my old fridge I could see how many ounces were being dispensed, the new one only allows for a preset amount which is annoying. I could also check on the filter to see how much life was left, the new one doesn’t allow for that. I would have given 5 stars but these changes have lowered my rating.
Written by a customer while visiting whirlpool.com
Customer Rating
4
A happy customer.
on December 17, 2025
Posted by: Richard
[This review was collected as part of a promotion.] I bought my refrigerator a month ago and am quite pleased with it. This is the first time I have had the convenience of having water and ice served from the door and will never go back to the old ways of ice trays and pitchers. The multiple drawers also provide convenient storage. With the side by side design I can store both frequently used freezer and refrigerator items at a proper height to save my aching back. Thanks for the good design.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I has has all the features I needed
on December 18, 2025
Posted by: suzie
[This review was collected as part of a promotion.] I'm very happy with my refrigerator. I had a Whirlpool product previously, and they are good products.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy organization shelving
on December 18, 2025
Posted by: Carlea b
from California
[This review was collected as part of a promotion.] I bought this three weeks ago and so far very happy with my choice. It is very nice looking, lots of shelves for easy organizing. So far the exterior is not showing fingerprints like my last refrigerator did.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size !!
on December 19, 2025
Posted by: Joser
from Indiana
[This review was collected as part of a promotion.] Great buy. Nice Fridge Size by Side. I’m happy to buy it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
O.K. Fridge
on December 19, 2025
Posted by: Rocky
[This review was collected as part of a promotion.] Fridge is fine, works as I expected it should. Only thing I don't like about it is the ice maker. The ice maker makes oddly shaped (pyramid shaped) cubes that are too small and melt too quickly for my taste. It is also quite noisy when dispensing those pyramid shaped cubes.
Written by a customer while visiting whirlpool.com