Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Average customer rating
4
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
169
4 Stars
125
3 Stars
39
2 Stars
22
1 Star
24
74%of customers recommend this product.
(
137 out of
185)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Customer Rating
4
Lots of smart tech
on December 1, 2025
Posted by: Sunii
from Federalsburg, MD
[This review was collected as part of a promotion.] This fridge came with my new home package. My family loves all the smart tech it has, like water fill amounts and rather we want crushed or cubed ice! The only con we have is the capacity amount it can hold. We wish it was deeper for more room.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very easy to find different things!
on December 1, 2025
Posted by: CAM 83
[This review was collected as part of a promotion.] Love all the different features and ease of food placement!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 2, 2025
Posted by: TJL7
from California
[This review was collected as part of a promotion.] I have had this refrigerator almost a month and it is working
great. It also looks great in my kitchen.
great. It also looks great in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dear Santa: please send me a new fridge
on December 2, 2025
Posted by: Chuckie88
[This review was collected as part of a promotion.] Purchased a new fridge that was installed on October 28. One side of the fridge has not been working since day one. Today is December 2, and I am still waiting for the repair.
A lot of food has gone to waste for a family of five because of this issue. This has been the worst experience ever.
Response from whirlpool.comBy Branded Team, Consumer Care, December 4, 2025
Hello Chuckie88! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, phone number, and your address. Please include case/review ID #856473 in the subject line. Thank you! -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice Refrigerator
on December 3, 2025
Posted by: Foxygirly
[This review was collected as part of a promotion.] I don't like that you have to take the ICE Resevoir out of the unit box area to get to the off/on button for ice/water. Builder purchase. I would not have made this purchase. Thanks.
Written by a customer while visiting whirlpool.com
Customer Rating
5
FABULOUS REFRIG!!!!!
on December 5, 2025
Posted by: LeslieB
[This review was collected as part of a promotion.] Really loving the new Refrigerator.
The lighting inside is great. Runs quiet
The w are great to have. Refrig looks great in our kitchen with stainless steel.
The lighting inside is great. Runs quiet
The w are great to have. Refrig looks great in our kitchen with stainless steel.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Review
on December 7, 2025
Posted by: Whirlpool refrigerator
[This review was collected as part of a promotion.] The refrigerator is a little noisy at times. The ice machine is very loud when dispensing ice, which I don’t care for. Other than that, it works great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great counter depth refrigerator
on December 7, 2025
Posted by: edreu
[This review was collected as part of a promotion.] Counter depth is perfect for my smaller kitchen. Nice to have separate water and ice controls. Like having an ice maker that is accessible from the freezer.
Written by a customer while visiting whirlpool.com