Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Average customer rating
4.1
(358 Reviews)
Rating breakdown 358 reviews
5 Stars
163
4 Stars
117
3 Stars
36
2 Stars
21
1 Star
21
75%of customers recommend this product.
(
124 out of
166)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Customer Rating
5
The ice and water maker
on September 29, 2025
Posted by: My gg
[This review was collected as part of a promotion.] I love my fridge, especially the front door water and ice maker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Could be better
on September 29, 2025
Posted by: ChrizB
from Monona, WI
[This review was collected as part of a promotion.] This fridge has a better icemaker setup than our previous fridge, but the positives end there. Our previous fridge had totally adjustable shelf spacing. The Whirlpool has fixed spacing that doesn't really work well for us, both in the main compartment and the door. We're forced to adapt and we're not happy about it. I also had to purchase an additional door bin and two extra shelves for the freezer because otherwise, there wasn't adequate storage. But my biggest complaint is the woefully small vegetable drawer. This fridge has the same footprint as the one we had, but the veggie drawer isn't even half the size of what we had. I don't know if this fridge is intended for people who eat out most of the time or just hate veggies, but the veggie drawer is barely adequate for two people.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average at Best
on October 1, 2025
Posted by: belagirl
[This review was collected as part of a promotion.] Very basic refrigerator/freezer. I find the temperatures in the freezer and refrigerator to be a bit inconsistent and occasionally they both get warmer than they should before the system kicks in.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stylish and roomy
on October 1, 2025
Posted by: TMP55
from North Carolina
[This review was collected as part of a promotion.] I've owned this for a week and am so far very satisfied with it. It is very stylish and has plenty of room for a counter depth refrigerator. I can even fit 12-pack soda boxes in it. It's a little noisier than expected but nothing that causes an issue. I'm very pleased with the purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Keeps items chilly
on October 2, 2025
Posted by: CoLD OnE
[This review was collected as part of a promotion.] Only had it a few weeks appears to be working fine. Just no egg rack like previous one.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Need Quality control improvements
on October 2, 2025
Posted by: Haibi
from Port St. Lucie, Fl 34987
[This review was collected as part of a promotion.] Our new refrigerator came with two issues: 1). the freezer door is being replaced due to a number of wavy issues on the exterior stainless steel panel. 2), this door was also found to be out of alignment at the top with the other side door. Overall, not impressed with your quality control.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerator replacement
on October 4, 2025
Posted by: ORTHREENAKS
from Portland, OR
[This review was collected as part of a promotion.] Had previous side-by-side Whirlpool model and this model is better than the old one. Ice maker is better with the small ice cubes and better lighting in the refrigerator. The freeze has more space than the old one. Only issue currently is that the settings panel on the frig seems a bit flimsy.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Refrigerator
on October 5, 2025
Posted by: AkhilGarg
[This review was collected as part of a promotion.] It is a good Refrigerator, it performs all the necessary functions as required fir modern refrigerator.
Written by a customer while visiting whirlpool.com