Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Average customer rating
4.1
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
125
4 Stars
86
3 Stars
27
2 Stars
16
1 Star
16
74%of customers recommend this product.
(
95 out of
129)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Customer Rating
4
Good Refrigerator
on September 27, 2025
Posted by: lbtn
from Tennessee
[This review was collected as part of a promotion.] I like the side-by-side refrigerator much better than my old French door model. Easier to organize food, especially in the freezer compartment. This refrigerator is a few inches smaller in depth than other counter depth models which works well with my space. Some reviewer have said this refrigerator is loud. Although it is a bit louder than my other refrigerator, I do not find it irritating.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Discouraged with side by side refrigerator
on September 27, 2025
Posted by: Emth
[This review was collected as part of a promotion.] This is my second side by side in a month. Why do they make so much noise. Sounds like a machine gun at least once a day. Freezer side has ice crystals on my freezer bags? I don't open the doors much, yet I have condensation on my shelves? I didn't want ice dispenser but it is very hard to find side by side without, so this is not even hooked up. Also hard to move, even a few inches. Storage space is also small on freezer side.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 27, 2025
Posted by: Mark
[This review was collected as part of a promotion.] After 1 month, frige seems to work well, but ice maker is somewhat slow to make a full bin of ice. Takes 2-3 days.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ample room and great features
on September 27, 2025
Posted by: Weasie
from Texas
[This review was collected as part of a promotion.] I bought this when the ice dispenser on my old fridge went out and I am very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great value
on September 29, 2025
Posted by: Izzy
from Hopkinsville KY
[This review was collected as part of a promotion.] Bought 2 weeks ago and still learning about the functions.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
The ice and water maker
on September 29, 2025
Posted by: My gg
[This review was collected as part of a promotion.] I love my fridge, especially the front door water and ice maker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Could be better
on September 29, 2025
Posted by: ChrizB
from Monona, WI
[This review was collected as part of a promotion.] This fridge has a better icemaker setup than our previous fridge, but the positives end there. Our previous fridge had totally adjustable shelf spacing. The Whirlpool has fixed spacing that doesn't really work well for us, both in the main compartment and the door. We're forced to adapt and we're not happy about it. I also had to purchase an additional door bin and two extra shelves for the freezer because otherwise, there wasn't adequate storage. But my biggest complaint is the woefully small vegetable drawer. This fridge has the same footprint as the one we had, but the veggie drawer isn't even half the size of what we had. I don't know if this fridge is intended for people who eat out most of the time or just hate veggies, but the veggie drawer is barely adequate for two people.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average at Best
on October 1, 2025
Posted by: belagirl
[This review was collected as part of a promotion.] Very basic refrigerator/freezer. I find the temperatures in the freezer and refrigerator to be a bit inconsistent and occasionally they both get warmer than they should before the system kicks in.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com