Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Average customer rating
4.1
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
125
4 Stars
86
3 Stars
27
2 Stars
16
1 Star
16
74%of customers recommend this product.
(
95 out of
129)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Customer Rating
4
See above. Like the separate crushed ice and water
on August 6, 2025
Posted by: Joan
from London, Ontario
[This review was collected as part of a promotion.] Happy with our fridge overall. Looks good. Took awhile to adjust temp of fridge part so eggs would not freeze.
The ice cube tray inside freezer part is awkward to open and close.
The ice cube tray inside freezer part is awkward to open and close.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Classic side by side
on August 21, 2025
Posted by: dihud
from hudson, ohio
[This review was collected as part of a promotion.] Our old refrigerator was leaking and 13 years so we thought we'd replace rather than repair. We were able to get a similar model with the correct color, black, within a week. It's working out great so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of Door Space!
on August 23, 2025
Posted by: Ker7
[This review was collected as part of a promotion.] I absolutely love this refrigerator side by side!
We have another refrigerator in our main kitchen with the freezer on the bottom. I do not like it. Everything gets trapped underneath. This one is nice and you see what you have. I Would highly recommend!
We have another refrigerator in our main kitchen with the freezer on the bottom. I do not like it. Everything gets trapped underneath. This one is nice and you see what you have. I Would highly recommend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
New fridge
on September 4, 2025
Posted by: Turtle 74
from Wallburg North Carolina
[This review was collected as part of a promotion.] So far so good as far as the refrigerator working. It fits my space and needs. My only complaint with the refrigerator being too loud. Very noisy compared to my old one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
frozen eggs
on September 4, 2025
Posted by: RussJ
from Pueblo county,CO
[This review was collected as part of a promotion.] The fridge appears well made. Our first issue was that eggs were freezing, even with the refrigerator side set at 38 F. It makes me wonder how stable the temperature will be. A minor issue is that the water dispenser is too small to get our electric kettle under it. That was no problem with the previous fridge, a 24 C.F. (18 year old) Whirlpool.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool is the best lasting
on September 5, 2025
Posted by: Carol
[This review was collected as part of a promotion.] This frig is replacing my French door lg counter dept that had every option on it. I could have replaced it with the same but it is so much more $$$ and didn’t last very long. I have an old whirlpool frig in my garage that I use and it is lasting longer than any frig I have put in my kitchen. So, my new house frig replacement this time is now a whirlpool. I’m confident it will last. Plus the stainless steel finish looks better all the time. Fingerprints don’t show as much.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not the same Whirlpool reliability I remember
on September 5, 2025
Posted by: NathanI
[This review was collected as part of a promotion.] Brand new. Takes 3 days to fill ice maker. Told to crank temperatures down on both sides. Now my fresh food is freezing.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 792359.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on September 5, 2025
Posted by: Rebecca
[This review was collected as part of a promotion.] Beautiful and sleek! Well organized! Love the water and Ice!
Written by a customer while visiting whirlpool.com