Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Average customer rating
4.1
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
125
4 Stars
86
3 Stars
27
2 Stars
16
1 Star
16
74%of customers recommend this product.
(
95 out of
129)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Customer Rating
5
Great product
on August 5, 2025
Posted by: Avman81
[This review was collected as part of a promotion.] The refrigerator works very well and matches the decor if our kitchen. It cools very quickly and keeps things cold.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 5, 2025
Posted by: WJT1945
[This review was collected as part of a promotion.] One month old and so far no problems. It's a little noisier than my old Kenmore Elit, Makes ice pretty fast.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Do Not Purchase
on August 6, 2025
Posted by: SDV@
This refrigerator is the noisiest one I have ever purchased. Do not buy it. The compressor is always running and the loud buzzing noise is almost constant. I can hear it throughout my first floor.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 6, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6422f9UUI. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6423f9UUL or Instagram http://spr.ly/6424f9UU0. When responding, please include your contact information and reference Case # 763290
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6422f9UUI. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6423f9UUL or Instagram http://spr.ly/6424f9UU0. When responding, please include your contact information and reference Case # 763290
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Like the side by side with ample storage room
on August 6, 2025
Posted by: MIMI
[This review was collected as part of a promotion.] Have had 4 Whirlpool Refrigerators, this is the first that is noisy. Hopefully technician can fix the issue.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Enjoying new refrigerator
on August 10, 2025
Posted by: Ann100
from Waukee, IA
[This review was collected as part of a promotion.] I am enjoying my new side-by-side refrigerator. I have much more freezer space than my old appliance and I now have access to water and ice on the outside of the door. It seems to be cooling correctly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
good choice
on August 12, 2025
Posted by: de45
[This review was collected as part of a promotion.] Perfect for the space. So far it's working great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent purchase
on August 12, 2025
Posted by: Scotty
[This review was collected as part of a promotion.] Great layout, good features and excellent lighting.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on August 12, 2025
Posted by: Old Number 20
from Idaho
[This review was collected as part of a promotion.] Great Purchase and one I would buy once again if I was in that position!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com