Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Average customer rating
4.1
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
125
4 Stars
86
3 Stars
27
2 Stars
16
1 Star
16
74%of customers recommend this product.
(
95 out of
129)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Customer Rating
5
thank you Whirlpool!
on July 23, 2025
Posted by: Anonymous
from Dallas, TX
[This review was collected as part of a promotion.] refrigerator does everything i need it to and more
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 23, 2025
Posted by: Donna
from Lake Arrowhead,California
[This review was collected as part of a promotion.] Exactly what I wanted & expected
Hopefully it will last as long as my last whirlpool.
Hopefully it will last as long as my last whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
check water line to make sure it is working.
on July 24, 2025
Posted by: Gerhard
[This review was collected as part of a promotion.] Set up was an issue. Installers did not check to see if there as a separate valve for water line to ice maker.
Stated ice maker was not working, next day sent out new refrigerator. New installers found the problem and
kept original refrigerator.
Stated ice maker was not working, next day sent out new refrigerator. New installers found the problem and
kept original refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works Well
on July 24, 2025
Posted by: amnoji
from Wisconsin
[This review was collected as part of a promotion.] In general, I am happy with this refrigerator. My only complaints would be that the ice cubes are a bit small and it is a little noisier than my last one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It's ok, not as good as our last one, but ok.
on July 25, 2025
Posted by: Paul R.
[This review was collected as part of a promotion.] This was bought to replace a Whirlpool Gold refrigerator that we had and loved for over a decade. This new Whirlpool cools down quickly and freezes food well. There seems to be more condensation that builds up when you open either the freezer or refrigerator. The fan is loud and the Everydrop water filter is already showing signs of reduced flow after two weeks of use. It's the "A" size filter and it is expensive for it's size. Our old model used a size 3 filter and lasted 6 months without any problems at all. The fan noise and water filter are the reason for the four star rating. I'm hoping to get the same service life from this one as I did from my last one.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great size for our kitchen
on July 25, 2025
Posted by: John G
[This review was collected as part of a promotion.] We have had our Whirlpool refrigerator for 2 months. We love the counter depth size. So far we have no complaints. It does make a little noise, probably the ice maker.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fits very nicely in the limited space I have in t.
on July 26, 2025
Posted by: Thim
[This review was collected as part of a promotion.] It’s been three week since I bought the refrigerator. So far I am very satisfied with it.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice, but noisy
on July 30, 2025
Posted by: c2here
[This review was collected as part of a promotion.] I'd give this refrigerator five stars except that the compressor is quite loud. When first installed it was so loud I thought I'd have to refuse it, but the sound lessened after the frig, freezer, and ice dispenser were fully chilled.
Any noise is intrusive in an open-plan house, but I after two weeks I guess I'm getting used to it. Otherwise, a great frig -- spacious, brightly lit, and the counter depth make the whole room work better.
Any noise is intrusive in an open-plan house, but I after two weeks I guess I'm getting used to it. Otherwise, a great frig -- spacious, brightly lit, and the counter depth make the whole room work better.
Written by a customer while visiting whirlpool.com