Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Average customer rating
4.1
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
125
4 Stars
86
3 Stars
27
2 Stars
16
1 Star
16
74%of customers recommend this product.
(
95 out of
129)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System - Fingerprint-Resistant Stainless Finish
Customer Rating
4
Looks Great in our Kitchen
on July 20, 2025
Posted by: Happy Husband
[This review was collected as part of a promotion.] Bought this product to replace side by side that has worked for about 20 years. Delivery service was great. Initially the freezer and fridge temperatures ran below the setpoint on the control panel but its now settling down. Lot's more space that our old one for same cubic feet size.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on July 20, 2025
Posted by: peg7
[This review was collected as part of a promotion.] Really like the icemaker in the door! Also the separate ice and water dispensers. Like the lighting!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on July 20, 2025
Posted by: Jaybird
[This review was collected as part of a promotion.] So far so good. Have not had this frig for very long It’s working great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
fridge review
on July 21, 2025
Posted by: Robert
[This review was collected as part of a promotion.] great fridge. style is good. appears to work well!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features like the sleek lighting
on July 22, 2025
Posted by: cjpy
from Germantown, TN
[This review was collected as part of a promotion.] My old Whirlpool refrigerator that I bought in 2002 was at its end. It would come on and then go out. I lost 5 kitchen bags of food when I went out, but we never know how long the appliance will last. I wish it had some chip or something to tell you when it is near the end of its life. That way, we would not be throwing all that food into the garbage.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good replacement for old Whirlpool side by side
on July 22, 2025
Posted by: Crescentan
from La Crescenta, CA
[This review was collected as part of a promotion.] This is a nicely updated version of the refrigerator we replaced it with, a 22 yr. old Whirlpool Gold side by side with water and ice through the door. The exterior measurements of the new unit are almost identical to the old refrigerator, but it seems a bit more spacious inside. The shelves in both compartments could use a few more options in terms of placement, and perhaps even the option of an extra shelf for each compartment. The storage bins for vegetables, fruits, etc. aren't quite as nice as the old unit. Though there are three such bins, the top one is rather shallow and the bottom one, though deep, doesn't go far back.
The exterior display panel, showing temperatures in each compartment and other functions, is a helpful improvement over the old unit. The refrigerator is also notably quieter than its predecessor except when the ice maker is filling with water or ejecting ice.
The only real gripe is the ice maker for a number of reasons. It makes what is termed cubed ice, which is more of a flattened, 4 sided pyramid, only about 1 1/2" to a side, approximately. The cubes are a bit too small for my taste. The feeding tube to the in door dispenser is narrow and seems to be subject to clogs. Even in the in door storage, the ice is fuzzy with ice crystals, almost as though some were crushed. As dispensed, the ice also shows this pre-crushed look, even without selecting crushed ice. The capacity of the in door ice storage is also smaller than the old unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent
on July 22, 2025
Posted by: Lou bep
[This review was collected as part of a promotion.] We got this about a month ago. It’s the same size as the one that was taken out, but it’s so much more room in refrigerator. It is amazing.
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Appliance
on July 22, 2025
Posted by: LBV67
[This review was collected as part of a promotion.] New in our renovated kitchen. Impressed with the appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com