Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Average customer rating
4.3
(508 Reviews)
Rating breakdown 508 reviews
5 Stars
286
4 Stars
138
3 Stars
48
2 Stars
19
1 Star
17
83%of customers recommend this product.
(
204 out of
247)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Customer Rating
4
Love This Fridge
on February 10, 2026
Posted by: Hammer
from Goose Creek SC
[This review was collected as part of a promotion.] So far (with the exception of a manufactures defect that is still waiting to be fixed) I love this refrigerator. The space in it seems to go on forever. It seems to be so much deeper than my former fridge. Plenty of room for everything plus. It was a great buy. I would have given 5 stars with the exception of the defect that needs fixed
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 10, 2026
Posted by: Dalechrislit
from Michigan
[This review was collected as part of a promotion.] Absolutely love this new refrigerator. We had a terrible experience with another brand but our favorite Whirlpool
Came through again with flying colors.
Came through again with flying colors.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 11, 2026
Posted by: Donna47
from Iowa
[This review was collected as part of a promotion.] Love having the freezer on the side! So much easier to use
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great roomy side by side refrigerator
on February 12, 2026
Posted by: D Terry
[This review was collected as part of a promotion.] This side by side refrigerator is perfect. So much room in the fridge. And a lot of space in the freezer. Also a very nice size ice maker.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on February 12, 2026
Posted by: b.a davis
[This review was collected as part of a promotion.] not happy with how it is built very poor quality... i owned refrigerator ksc24c8eyb02.hr20303503. went out, bought your new model. i own dishwasher, kude6ofxbld s# f22901094..still working. i own range, kess907sbl06, still working. i own compactor, kucso3ctbl2 s#u23103250 still working.i own microwave oven.
model khhc2090sbl-2 s# tr13410229.not working. i own refrigerator, ed25dqxaboo s#sb5o2o337.not working
i have spent a lot of money. most the product very good. wicrowave should have lasted longer.
model khhc2090sbl-2 s# tr13410229.not working. i own refrigerator, ed25dqxaboo s#sb5o2o337.not working
i have spent a lot of money. most the product very good. wicrowave should have lasted longer.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Icemaker issues
on February 13, 2026
Posted by: Ukfan100
from Ohio
[This review was collected as part of a promotion.] Works as expected except for the icemaker. Gets clogged up frequently and you have to open the door and tap on it to break the ice free.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
side by side
on February 13, 2026
Posted by: patty
from murrieta ca
[This review was collected as part of a promotion.] i bought this about a month ago and i'm very pleased. i really like the side by side!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my whirlpool
on February 13, 2026
Posted by: Dawn
from Florida
[This review was collected as part of a promotion.] LOVE IT.. Roomy, well Lit . Whirlpool is the best.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com