Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Average customer rating
4.3
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
221
4 Stars
99
3 Stars
32
2 Stars
14
1 Star
12
84%of customers recommend this product.
(
145 out of
172)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Customer Rating
5
Great refrigerator
on November 25, 2025
Posted by: RamziKaar
from Nevada
[This review was collected as part of a promotion.] That’s a very good refrigerator with enough space inside and all needed technology, it looks sleek in a new home.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool rating
on November 25, 2025
Posted by: Bpfr
from NC
[This review was collected as part of a promotion.] This is a nice refrigerator. I feel limited in the space but it's adequate. I don't like the noises it makes at times
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nice fridge but...
on November 28, 2025
Posted by: griese27703
from Durham,NC
[This review was collected as part of a promotion.] Ice does not dispense through door. If you remove the ice bin and shake it before replacing it in the door it might work one or two times before stopping again. Very frustrating to spend this much on an appliance and have it not work as designed. Also, the freezer door appears to be about a half inch higher than the refrigerator side door - its quite noticeable. Maybe its something I can adjust but why would I need to adjust a brand new refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Price and side by side option
on November 28, 2025
Posted by: Wixby
[This review was collected as part of a promotion.] Had it for a week and made it threw thanksgiving no problem
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
A sold side by side
on November 28, 2025
Posted by: Jim29
from Silicone valley CA
[This review was collected as part of a promotion.] I bought this refrigerator about a week ago and have gotten a chance to use it. I like the new stainless steel no finger print finish. The lighting in the refrigerator is a great improvement. The shelves are easy to move, strong and rigid. The freezer has a lot more room than my previous refrigerator with good access and plenty of lighting. The only down side is the refrigerator did not come with a butter compartment at the top of the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Replaced my 32 year old whirlpool fridge
on November 28, 2025
Posted by: Mike204
from Ray MI
[This review was collected as part of a promotion.] Replaced my 32 year old Whirlpool which is still working and moved to the garage. Love the lighting and temperature settings on the new one. Which has an extra 2 cubic feet in a slitly larger footprint. Staying with a brand that is reliable.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge for the price
on November 30, 2025
Posted by: Zemoga38
from El Paso Tx
[This review was collected as part of a promotion.] So far we have been pleased with our purchase, we went back to side by side from a 4 door French design. I do miss some of the features that the French design offered, but at the end this was decided for us because of our bad experience with Samsung refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge but sometimes Noisey
on December 1, 2025
Posted by: Melgreen
from Atlanta
[This review was collected as part of a promotion.] I replaced a french door config for this fridge bc of the size and side by side config. so i could better visualize what is in it. It works well but when the compressor comes on it sounds like a power tool Otherwise, I'm loving it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com