Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Average customer rating
4.3
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
221
4 Stars
99
3 Stars
33
2 Stars
14
1 Star
12
84%of customers recommend this product.
(
145 out of
173)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Customer Rating
4
Still on the fence
on November 2, 2025
Posted by: Buds4u
[This review was collected as part of a promotion.] I bought the fridge about 3 weeks ago first thing I had to do is tighten all the screws across the back it rattled something terrible.The ice maker is loud on it when filling a glass. All in it cools like it supposed to but it seems like it runs to much for my likes.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet and makes great ice
on November 3, 2025
Posted by: Josephine7
from Sesser, Illinois
[This review was collected as part of a promotion.] ! bought my first Whirlpool side-by-side 48 years ago. It lasted 28 years. i loved it because it was quiet. I replaced it with another Whirlpool side-by-side. It was quiet, too and lasted 20 years. I bought another Whirlpool side-by-side 6 days before I purchased this one. It was noisy and barely made any ice. I am so glad I replaced it with this one. I just wish it had a compartment for butter at the top of the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Attractive and easy
on November 4, 2025
Posted by: Gay B
[This review was collected as part of a promotion.] I bought this appliance about 2 weeks ago, so far I love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on November 5, 2025
Posted by: Susie
from London, Kentucky
[This review was collected as part of a promotion.] So far I really like my new refrigerator. Roomier and more shelves than the old one
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not happy!
on November 5, 2025
Posted by: Not happy
[This review was collected as part of a promotion.] I bought this refrigerator on October 16, 2025 and had to get it serviced on November 3, 2025 for a faulty part that controlled the cooling system on the refrigerator side. Third party technician did not have the replacement part on hand, therefore, must wait another week for part to arrive. Not happy!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Close to perfect.
on November 5, 2025
Posted by: Lexicon
[This review was collected as part of a promotion.] About the only drawback is the water/ice controls which are difficult to use. Also the Measure Fill feature is impossible to program. There is plenty of room and the water filter is convenient to replace.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Worth the money!
on November 6, 2025
Posted by: Avatech
from Paducah, KY
[This review was collected as part of a promotion.] We had a Whirlpool fridge at our previous house and ot lasted quite a while. We decided to stay with this brand since we had a good experience with our old fridge. The LED lighting is very nice iy also doesn't have a big ice cube basket in the freezer that would take up a lot of room.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features & look!
on November 7, 2025
Posted by: MissTee
from Houston, Texas
[This review was collected as part of a promotion.] I bought this model to replace my 19 y/o Kenmore that was actually made by Whirlpool. It has features that are very similar to my Kenmore, which I loved!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com