Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Average customer rating
4.3
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
286
4 Stars
139
3 Stars
48
2 Stars
19
1 Star
17
83%of customers recommend this product.
(
204 out of
247)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Customer Rating
5
Great features
on October 22, 2025
Posted by: Tiffany
from Georgia
[This review was collected as part of a promotion.] Absolutely love this fridge! It has pre fill for water and that comes in handy when mixing water and juice for my toddler!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Water Dispenser
on October 22, 2025
Posted by: Joe123
[This review was collected as part of a promotion.] The refrigerator on a whole is what we expected. We did expect the water dispenser to have a problem with how slowly it dispenses the water. We have a service tech. Coming to look at it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
White frig
on October 22, 2025
Posted by: SammieJewel
[This review was collected as part of a promotion.] I've had the new frig about 2 week and I'm very happy with its features
Written by a customer while visiting whirlpool.com
Customer Rating
5
lights up
on October 22, 2025
Posted by: icebox
from massachusetts
[This review was collected as part of a promotion.] Very satisfied with the ice and water dispenser and especially like the inside lights. When you open the door you can see very well
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Black Stainless Steel
on October 23, 2025
Posted by: Asan
from Washington
[This review was collected as part of a promotion.] The refrigerator in and of itself seems to work fine. Spacious, and so far, temperature consistent.
My issue is that this is a black stainless steel model. However the handles that showed up are stainless steel.... Subsequent attempts by the retailer to obtain black stainless steel handles have been fruitless. 'They' keep getting the substitution handles (stainless steel) that are not black stainless steel.
My issue is that this is a black stainless steel model. However the handles that showed up are stainless steel.... Subsequent attempts by the retailer to obtain black stainless steel handles have been fruitless. 'They' keep getting the substitution handles (stainless steel) that are not black stainless steel.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ok
on October 24, 2025
Posted by: Emort179
from Pittsburgh, PA
[This review was collected as part of a promotion.] We bought this about 2 weeks ago and are just ok about it. On day one, one of the shelves popped off, fell on the kitchen floor and broke. The water comes out super slow compared to our fridge before. Besides that, the storage space we found is more convenient than our previous fridge that was top and bottom freezer as opposed to the side by side.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Side by Side Refrigerator
on October 24, 2025
Posted by: Selwyn
[This review was collected as part of a promotion.] I brought the refrigerator less than a month ago and I am so happy with size, function and appearance.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 24, 2025
Posted by: Bill
from Wernersville, PA
[This review was collected as part of a promotion.] Ice Dispenser did not work. Had to call service for a loose connection under the door.
Everything is working Ok now.
Everything is working Ok now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com