Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Average customer rating
4.3
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
223
4 Stars
99
3 Stars
33
2 Stars
14
1 Star
12
84%of customers recommend this product.
(
148 out of
176)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Customer Rating
4
Good features, great price, but too noisy.
on September 13, 2025
Posted by: Jsb777
[This review was collected as part of a promotion.] This refrigerator is a couple weeks old. I read many reviews about how loud the compressor was, and it is true, the compressor makes a loud buzzing sound which is heard almost 24 hours a day. I tried several simple suggestions, but I’m convinced it’s part of its design. We bought it because it had great features, large internal size, and reasonable price. Some people said the sound was OK, so we decided to take the risk. It’s very nice looking as well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice fridge
on September 14, 2025
Posted by: Bill70
[This review was collected as part of a promotion.] Its only a few weeks old , but makes nice smaller ice cubes and I like the led lighting . It's also pretty quiet. So far 5 stars we'll see how long it lasts . Time will tell
Written by a customer while visiting whirlpool.com
Customer Rating
5
Overall great product
on September 15, 2025
Posted by: sansulli
[This review was collected as part of a promotion.] All of my appliances have always been Whirlpool. My reason for replacing my refrigerator is I had moved into a new home and the refrigerator was old and not a Whirlpool. Whirlpool has always been reliable and served me well through the years. I purchased a side by side which is spacious on both the fridge side and the freezer side. The layout is perfect in that you can move the shelving to your needs.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 15, 2025
Posted by: je4man
[This review was collected as part of a promotion.] Recently purchased and keeping everything in the refrigerator cold and the freezer items frozen.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool 28.7 cu ft Side-by-Side WRSF5536RZ
on September 15, 2025
Posted by: Handyman 2
from PA
[This review was collected as part of a promotion.] This side by side refrigerator has more room inside then the 20 year old Whirlpool one it replaced, both freezer and refrigerator. Nice features. The only issue I have is that it's a little noisier then the one it replaced both the compressor and ice maker. So far working and functioning well. Time will tell.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK product, but some downfalls
on September 15, 2025
Posted by: Bob123
from Surrey BC
[This review was collected as part of a promotion.] Nice fridge freezer, well set out, but quite noisy and you have to take the ice cube maker out to knock it on and off which is a pain.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello Bob123! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, your phone number and your address. Please include case/review ID #00000 n the subject line. We look forward to hearing from you!~ Kossi
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet, lg produce compartments. li inside is great
on September 16, 2025
Posted by: NiNi
[This review was collected as part of a promotion.] After receiving 3 other refrigerators that were either damaged or defective within one month, I was a little skeptical about another exchange. I purchased and entirely different brand and am finally happy with the one I have.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase
on September 17, 2025
Posted by: Matt
[This review was collected as part of a promotion.] We have owned whirlpool appliances in the past and have always had good luck with this brand. The recent purchase of the refrigerator was another great choice. Very roomie for our needs and very adequate lighting.
Written by a customer while visiting whirlpool.com