Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Average customer rating
4.3
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
286
4 Stars
139
3 Stars
48
2 Stars
19
1 Star
17
83%of customers recommend this product.
(
204 out of
247)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Customer Rating
3
Good
on August 25, 2025
Posted by: owner1234
[This review was collected as part of a promotion.] We've had the fridge for 1-2 weeks. It's good, not spectacular. The capacity is good. I would like to have shelves be more adjustable. It takes longer than I would expect to come to temp (24+ hours), and has a wider tolerance than I would like ( set at 36, it may get as low as 33 and as high as 40 without much opening). I like that it is relatively simple. Hopefully it lasts a long time.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the shelves!
on August 26, 2025
Posted by: Barb
[This review was collected as part of a promotion.] I even though my new fridge is a little large for the built-in area, I really love it. The inside shelves are spacious, as are the interior door shelves. We are very happy with our new appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
4
No cold water.
on August 27, 2025
Posted by: Bill
from NC
[This review was collected as part of a promotion.] Putting a rolled up water line in the fridge does not make cold water. The water out of my faucet is colder than the water out of the fridge. Other than that everything else is great. Love all the room inside the fridge. The freezer has alot of room also. Doesn't come with a freshness filter, you have to go out and buy one,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on August 28, 2025
Posted by: Joe75
[This review was collected as part of a promotion.] Purchased 2 weeks ago, very quiet running. Had an LG refrigerator before and went thru 3 compressors in 7 years, never buy LG again. This has everything the LG had and then some, love it. Looks great, non-fingerprint type door is great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good.
on August 29, 2025
Posted by: movielover78
from Norristown, PA
[This review was collected as part of a promotion.] I'm extremely happy with my purchase so far. The refrigerator is beautiful, spacious, and uncomplicated which is exactly what I was looking for. Looking forward to many good years with this :)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Can't Stop Talking About It!
on August 30, 2025
Posted by: Bama Belle
[This review was collected as part of a promotion.] I am ecstatic about my new Whirlpool refrigerator! I had a Kenmore side by side for 21 years and didn't know what I was missing. Extra cubic feet enable me to see clearly what is on the dairy shelf, leftover shelf, bread shelf, and large produce shelf; no more expired waste. I particularly love the large deli drawer; I was determined to have one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful. I would buy this product again
on August 30, 2025
Posted by: procrastinator
from CA
[This review was collected as part of a promotion.] Working well so far. I love the interior space it provides and the no fingerprint exterior.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful Refrigerator
on August 31, 2025
Posted by: Tarch77
[This review was collected as part of a promotion.] We love our new Whirlpool side by side refrigerator. I especially like how deep and wide the drawers are! I also love how the ice and filtered water are on the outside of the freezer. One thing I wish all manufactures of products would return to provide customers with a booklet to refer to instead of everything on line. I know I am old school but it is so much easier than always having to go on line.
Written by a customer while visiting whirlpool.com