Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Average customer rating
4.3
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
286
4 Stars
139
3 Stars
48
2 Stars
19
1 Star
17
83%of customers recommend this product.
(
204 out of
247)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - Black Stainless Steel
Customer Rating
4
New Fridge
on July 28, 2025
Posted by: Mamajo
[This review was collected as part of a promotion.] Beautiful, spacious refrigerator and freezer. Wish there was more flexibility with the placement of shelves and drawers in the fridge, but there is lots of room. Bought extra door bins in the gallon size just to have more capacity, and it is great.
My only concern is that our food toward the back of the fridge has been freezing, when the set temp is 37 F as suggested. Using a fridge thermometer we found that the temps at the back were as low as 24 degrees, and yet the front temp was 34 degrees at the time. This seems way too uneven for me.
My only concern is that our food toward the back of the fridge has been freezing, when the set temp is 37 F as suggested. Using a fridge thermometer we found that the temps at the back were as low as 24 degrees, and yet the front temp was 34 degrees at the time. This seems way too uneven for me.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Interior is very roomy
on July 30, 2025
Posted by: Bill10
from Wisconsin
[This review was collected as part of a promotion.] The refrigerator is very quiet, interior is very bright.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Fridge
on July 30, 2025
Posted by: Leigh
[This review was collected as part of a promotion.] Love our whirlpool fridge! Just wish the water spout was placed a little more towards the front.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Decent Emergency Purchase
on July 31, 2025
Posted by: Anon
[This review was collected as part of a promotion.] Had to buy this after an unexpected failure of the old one. Like that it doesn't have a lot of "smart tech". Seems decent a few weeks in. Wish the shelving was more customizable.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 31, 2025
Posted by: Lena
[This review was collected as part of a promotion.] I love this fridge! It’s spacious and I have a large family and this is a Godsend. Whirlpool for LIFE!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Roomy and Bright!
on July 31, 2025
Posted by: CatGirl
from Ohio
[This review was collected as part of a promotion.] We got this fridge to replace a 8 year-old, french-door fridge from another brand that we had had major issues with the entire time we owned it. We wanted a side-by-side to ensure that the ice dispenser was in the freezer.
This fridge has been a great improvement. It has a beautiful finish and nice long curved handles. Inside it's roomy...with two high shelves which store taller containers, like milk or juice. And 3 large bins for meat/cheese, vegetables and fruit. The door shelves are roomy also. The shelves are glass and everything is easy to remove and clean. The freezer is also a great size and because the tilt-out ice maker is in the door, you don't love the shelf space inside the freezer...which is great. The ice and water dispenser is also easy to operate and has measured fill options for easy container filling.
Overall, this fridge runs quietly and is excellent quality...especially for the price. It also rolls a lot easier than our last fridge...which makes it significantly easier to clean behind without needing two people to move. We are pleased with our purchase and would recommend this fridge to others.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Short Review
on July 31, 2025
Posted by: Dsos
[This review was collected as part of a promotion.] We have had the refrigerator for almost a month and are very pleased with it. I would recommend it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 1, 2025
Posted by: Lee42
[This review was collected as part of a promotion.] The ice maker rarely fills up! And it is very noisy
Written by a customer while visiting whirlpool.com