Customer reviews from www.blueair.com
Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Average customer rating
4.3
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
107
4 Stars
19
3 Stars
8
2 Stars
4
1 Star
15
62%of customers recommend this product.
(
29 out of
47)
Customer Reviews for Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Posted by: Doigger
from VT
Gender:Female
Verified Purchase:Yes
The buttons didn’t work. Once I plugged it in and turned it on, I couldn’t adjust the humidity because the buttons didn’t do anything. The power button didn’t turn it off. I had to unplug it to turn it off. I was able to return it easily and get a refund, so I was happy with that. Just wish the product had worked.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! It seems the problem was related to the low water indicator, which can stay on if the unit is filled without turning it off. Powering the humidifier off and then back on resets the pump and allows it to detect the newly added water. While we are glad to hear that your return experience was seamless, we apologize for not resolving this issue before you returned the device. If you have any further questions, please feel free to reach out to us directly, and we would be happy to help!
Written by a customer while visiting www.blueair.com
Posted by: Docdo
Verified Purchase:Yes
Love the refill from the top. Quiet machine. Each fill lasts about 1 day.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Mr Mike
from NY
Gender:Male
Verified Purchase:Yes
Works well and super quite. Happy with my purchase.
Written by a customer while visiting www.blueair.com
Customer Rating
2
MEH It works just OK, and it is bulky and UGLY!
on December 22, 2024
Posted by: Suzy SM
Gender:Female
This thing is really UGLY and very bulky. It humidifies... just OK, not great.
But at least it's reliable, and all the advertised functions work, unlike some other brands.
Even the medium size one is bulky, clunky, and has nothing to recommend its appearance. It is in my opinion truly hideous, and an eyesore where ever you put it. It looks like a cheap drugstore bargain unit - NO style at all.
Humidification - it sort of works, but it takes really long to get the humidity up, and never quite gets it up to where I want it to be.
It definitely does NOT humidify rooms of the size it claims, not by a long shot.
It is quiet, I will grant it that.
I don't really like t, but I will continue to use it until something better, and better looking, comes along.
I am disappointed that this is one of the only choices on the market for an evaporative humidifier, and glad that I got it with promos and on sale
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for sharing your detailed feedback. We apologize for any disappointment you've experienced with the design and performance of your humidifier. We understand that aesthetics and functionality are important, and we're sorry to hear that the unit did not meet your expectations in these areas. For the best performance, we recommend placing the Humidifier in a room up to 500 sq. ft, adjusting your preferred target humidity level and setting the humidifier to Auto mode. This allows the device to react to the changing humidity in your room and adjust to meet your target humidity. We appreciate your acknowledgment of its reliability and quiet operation. Your feedback is valuable to us, and we will use it to improve our products. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Written by a customer while visiting www.blueair.com
Customer Rating
1
Terrible product
on December 20, 2024
Posted by: Eeee
from Iowa
Gender:Male
Bought this less than a month ago and already has stopped working. Will not pump any water. It runs but the water stays at the same level. Complete waste of money. Also the filter already says 70% used in 3 weeks... Supposed to last a month!
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! It seems the problem was related to the low water indicator, which can stay on if the unit is filled without turning it off. Powering the humidifier off and then back on resets the pump and allows it to detect the newly added water. We apologize for not resolving this issue before you returned the device. If you have any further questions, please feel free to reach out to us directly and we would be happy to help!
Written by a customer while visiting www.blueair.com
Posted by: Derp
from NJ
Gender:Male
Verified Purchase:Yes
Well this thing wouldn’t work out of the box. Filled it and wouldn’t recognize the water present. I started the pump as specified in the manual and it didn’t work to prime the pump, for over an hour, and many many tries. I emptied it, filed it, took the pump out and shook it. I finally slammed my fist into the touch screen multiple times, I didn’t care if it broke since I was getting so mad at yet another cheap appliance. Was about to return it. Then all of a sudden it started working lol. And it’s been fine ever since. Weird.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for sharing your experience with our humidifier. We apologize for the frustration you faced initially with the unit not recognizing the water. We're glad to hear that your Humidifier has been functioning well since the initial setup. Your feedback is valuable to us, and we will use it to improve our products and user manuals. If you have any further concerns or need assistance, please don't hesitate to reach out to us directly. We're here to help!
Written by a customer while visiting www.blueair.com
Posted by: Stait
from Colorado
Verified Purchase:Yes
Temperature & humidity sensor not working. It does not provide the correct temperature and humidity level. Using this for a babies room and it says it’s 51* in our house which it is not. And says it’s more humid than it really is so the auto option won’t work
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We apologize for the inconvenience you've faced with the temperature and humidity sensor. We understand how important accurate readings are, especially for a baby's room. We are sorry to see that you've chosen to return the humidifier and we appreciate your overall feedback. If you have any concerns that we can address, please reach out to us directly and we would be happy to help.
Written by a customer while visiting www.blueair.com
Posted by: KaraO
from NY
Gender:Female
Verified Purchase:Yes
Very easy to set up and use. Easy to refill and is quiet. Great purchase
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com