Customer reviews from www.blueair.com
Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Average customer rating
4.3
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
107
4 Stars
19
3 Stars
8
2 Stars
4
1 Star
15
62%of customers recommend this product.
(
29 out of
47)
Customer Reviews for Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Customer Rating
1
Find another
on December 29, 2024
Posted by: Nh12345
from New York
Gender:Male
One of the more poorly designed Blueair products. I have several air purifiers and always like it so I decided to make a purchase here for the humidifier. First, it’s a nicely designed aesthetically but the top section of the humidifier doesn’t fit well with the portion that holds the water. You have to spend 15 minutes to align it. Second, while the description doesn’t require distilled water, I noticed that unused water sitting in the machine turns yellow. This is quite concerning, I’d imagine to be high mineral content but it looks terrible. Now you wonder what you are breathing in.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for your feedback and for sharing your experience with our humidifier. To help with a seamless assembly, make sure that the tabs on the wick filter are facing the water pump when installed and the indicators on the front of the unit are aligned. This should allow for an easy assembly of the top and bottom sections. The yellowing of water in the tank is influenced by environmental factors and water quality, often caused by minerals settling over time. While it may look concerning, it is harmless. To prevent this, we recommend regularly changing the water and using distilled or filtered water. If there is anything else we can help with, please reach out to us directly and we would be happy to support you!
Written by a customer while visiting www.blueair.com
Posted by: Dede
from Northern Connecticut
Verified Purchase:Yes
Quiet, super efficient, easy to clean compared to other humidifiers this rules, I bought my first Blue air early December 2024 then bought a second one a week later. I live in the northeast, have always had humidifiers and it’s the first winter my hands have not cracked from dryness, what more do I need to say. Love this product!
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Customer Rating
1
Buggy system, bricked and won't work
on February 5, 2025
Posted by: Disastisfied Customer
Low water light remains on despite all troubleshooting steps, continues to happen every 3-4 water bucket changes. Awful product, will be asking for a refund.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, February 7, 2025
We're sorry to hear about the issue with your humidifier! The low water indicator light staying on can happen when the unit is filled without turning it off. To help get the humidifier drawing in water again after it's been filled, power the humidifier off and then back on. This will reset the pump and allow it to detect the newly added water. We are committed to ensuring our products meet your expectations and we have reached out to you directly to resolve this issue as quickly as possible.
Written by a customer while visiting www.blueair.com
Posted by: Cody
from Salt Lake City, UT
Gender:Male
Verified Purchase:Yes
The base is poorly designed as it has two separate pieces that come together and as a result my humidifier had a manufacturing defect and leaked everywhere.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Our Humidifier is designed to be leak-proof, and we regret that this was not your experience. Your feedback is valuable to us, and we are committed to improving our products. We can see that you have reached out to our service team already. If there is anything else we can help with, please don't hesitate to contact us directly for further assistance. We are committed to ensuring you have a positive experience with all of our products.
Written by a customer while visiting www.blueair.com
Posted by: SSRR
from New york, ny
Verified Purchase:Yes
Ive had this for a few weeks now, maybe almost a month. I want to like it so bad but it's constantly messing up. First it wouldn't get humidity past 38% and with some help from support they finally told me how to reset it.
After doing so, it had rained and I had wet clothes hanging so there's no way to tell if it was really working itself bc regarless it was more humid than usual in my room.
Now, it constantly says its low water alert and sometimes will just not start or will say it starts but stay stuck at 23% with the low humidity while I JUST refilled it.
It's been really annoying and a super bummer being so expensive and waiting quite a while.
After doing so, it had rained and I had wet clothes hanging so there's no way to tell if it was really working itself bc regarless it was more humid than usual in my room.
Now, it constantly says its low water alert and sometimes will just not start or will say it starts but stay stuck at 23% with the low humidity while I JUST refilled it.
It's been really annoying and a super bummer being so expensive and waiting quite a while.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We are sorry to hear about your experience with your humidifier! The low water indicator light staying on can happen when the unit is filled without turning it off. To help get the humidifier drawing in water again after it's been filled, power the humidifier off and then back on. This will reset the pump and allow it to detect the newly added water. For the best performance, we recommend setting your preferred target humidity level and setting the humidifier to Auto mode. This allows the device to react to the changing humidity in your room and adjust to meet your target humidity. If you continue to have any issues, please reach out to us directly, and we would be happy to help!
Written by a customer while visiting www.blueair.com
Customer Rating
1
Not what I was hoping for
on September 16, 2024
Posted by: Brienie
Gender:Female
I was so excited to receive this humidifier! I own 4 Blue Air purifiers and was happy to see a humidifier by them. However, I’m not sure if my humidifier is defective or just not user friendly at all, but the top does not align with the base at all. The handle on the base appears to be getting in the way of a correct alignment.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, September 19, 2024
Thank you so much for being a longtime Blueair fan! We truly appreciate your feedback and are sorry to hear about your experience so far. To allow the top half of the humidifier to set into the water tank properly, we would recommend checking that the tabs on the wick filter cage assembly are at the bottom and facing the water pump assembly when installed. This will allow the top to properly set into the water tank at the bottom. We have reached out to you directly to help get your humidifier set up!
Written by a customer while visiting www.blueair.com
Posted by: Smike
from Denver, CO
Gender:Male
Verified Purchase:Yes
Very weak. Can not get “small” bedroom above 48% humidity.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, October 17, 2024
Thank you for taking the time to share your feedback and we're sorry to hear that you're experiencing issues with achieving the desired humidity level in your bedroom. We would certainly expect it to work in a small bedroom as it is designed to be used in spaces up to 500 square feet. If your humidifier is set to Auto Mode, the target humidity level may have already been reached. You can try increasing the target humidity level or switching to manual operation by selecting a Fan Speed. We're committed to resolving any issues you may have and ensuring you have a positive experience with your new humidifier. We've reached out to you directly to help further.
Written by a customer while visiting www.blueair.com
Posted by: TVog
from Denver Co
Gender:Female
Verified Purchase:Yes
I was so happy to find this product after many nights of using both a humidifier and air filter.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com