Customer reviews from www.blueair.com
Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Average customer rating
4.3
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
107
4 Stars
19
3 Stars
8
2 Stars
4
1 Star
15
62%of customers recommend this product.
(
29 out of
47)
Customer Reviews for Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Posted by: No more shocks
from Chicago
Verified Purchase:Yes
So silent I don't hear it!!! Keeps my living/ dining room at a set humidity, so no more shocks when I get off the couch. I am very pleased.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: SSRR
from New york, ny
Verified Purchase:Yes
Ive had this for a few weeks now, maybe almost a month. I want to like it so bad but it's constantly messing up. First it wouldn't get humidity past 38% and with some help from support they finally told me how to reset it.
After doing so, it had rained and I had wet clothes hanging so there's no way to tell if it was really working itself bc regarless it was more humid than usual in my room.
Now, it constantly says its low water alert and sometimes will just not start or will say it starts but stay stuck at 23% with the low humidity while I JUST refilled it.
It's been really annoying and a super bummer being so expensive and waiting quite a while.
After doing so, it had rained and I had wet clothes hanging so there's no way to tell if it was really working itself bc regarless it was more humid than usual in my room.
Now, it constantly says its low water alert and sometimes will just not start or will say it starts but stay stuck at 23% with the low humidity while I JUST refilled it.
It's been really annoying and a super bummer being so expensive and waiting quite a while.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We are sorry to hear about your experience with your humidifier! The low water indicator light staying on can happen when the unit is filled without turning it off. To help get the humidifier drawing in water again after it's been filled, power the humidifier off and then back on. This will reset the pump and allow it to detect the newly added water. For the best performance, we recommend setting your preferred target humidity level and setting the humidifier to Auto mode. This allows the device to react to the changing humidity in your room and adjust to meet your target humidity. If you continue to have any issues, please reach out to us directly, and we would be happy to help!
Written by a customer while visiting www.blueair.com
Customer Rating
4
Humidifier - Low Water Indicator Error SOLUTION
on January 2, 2025
Posted by: Customer1
Low Water Indicator Error Message SOLUTION!!
Marking this as 4 stars because of this Low Water Indicator Error message issue and Blueair's FAQ shown on this website and the instruction manual for this issue don't have viable solutions (as of this review). Customers have had this low water indicator error issue without a solution UNTIL NOW...PLEASE READ ON...
In reviews, some customers have indicated that their humidifier has the low water indicator error when their tank is full and the upper unit and lower unit are correctly aligned and in place. Blueair's FAQ on their website for this specific issue (at the time of this review anyway) says to turn the fan on to draw water into the pump to resolve this issue. However, unfortunately, Blueair's solution will not work as the fan will not run/turn on with that low water indicator error in place. I had this same error message occur incorrectly as well, and I tried so many different things until I figured out a solution that works.
SOLUTION:
I turned off the unit, unplugged it, removed the top of the unit, and set aside the top of the unit. I wanted to just have the lower part of the unit accessible = the water pump and the water tank/bucket. I figured that the water level sensor is inside the water pump, and maybe the issue is that not enough water is inside the actual water pump enclosure. So, I decided to try filling the actual water pump enclosure with water. I left the water pump sitting in it's proper place in the water tank/bucket. I used a very small funnel, and I carefully and slowly poured maybe 1/4 cup or so of water into the very top of the water pump through the raised round opening. This filled the inside of the water pump with water. I then put the top of the unit back on top of the lower unit, I ensured it had the proper alignment with the dots, plugged it back in, and turned it back on. When the humidifier's power came on, the low water error indicator was actually gone, and the humidifier immediately started running accordingly!!!! THIS SOLUTION WORKED!!!!! YAHOOOO!!!
I turned off the unit, unplugged it, removed the top of the unit, and set aside the top of the unit. I wanted to just have the lower part of the unit accessible = the water pump and the water tank/bucket. I figured that the water level sensor is inside the water pump, and maybe the issue is that not enough water is inside the actual water pump enclosure. So, I decided to try filling the actual water pump enclosure with water. I left the water pump sitting in it's proper place in the water tank/bucket. I used a very small funnel, and I carefully and slowly poured maybe 1/4 cup or so of water into the very top of the water pump through the raised round opening. This filled the inside of the water pump with water. I then put the top of the unit back on top of the lower unit, I ensured it had the proper alignment with the dots, plugged it back in, and turned it back on. When the humidifier's power came on, the low water error indicator was actually gone, and the humidifier immediately started running accordingly!!!! THIS SOLUTION WORKED!!!!! YAHOOOO!!!
I was worried I was going to have to return this brand new humidifier. I really wanted to get this to work as I was excited to have a humidifier that was mist free. I'm so glad I didn't give up and discovered a solution that works. I hope this solution is helpful to those of you that have this same low water indicator error message (when your tank has plenty of water in it and your upper unit is properly aligned with the lower unit). Thank you and have a great day! (To inform others of this solution, I also posted this on the e-commerce website that Blueair also utilizes for selling this product.)
Other comments...
As a side note, I like the following aspects...
the size and the look of the unit, how quiet it is, that you can dim the lights at night, I prefer refilling it directly into the lower water bucket tank - so I like the easy-transport handle and the overhang at the top edge of the bucket tank to prevent splashes, the app seems to work great too with the additional features, and I love that there is no messy mist!!
the size and the look of the unit, how quiet it is, that you can dim the lights at night, I prefer refilling it directly into the lower water bucket tank - so I like the easy-transport handle and the overhang at the top edge of the bucket tank to prevent splashes, the app seems to work great too with the additional features, and I love that there is no messy mist!!
My only concern about this unit is the following...
when it comes time for me to clean my unit for the very first time, I will not able to clean the inside of the water pump as it is all enclosed except for where the small sponge filter is located on the lower side. The instructions for cleaning don't have instructions for cleaning the pump, but maybe I will also soak it in diluted white vinegar and then rinse well before reusing.
when it comes time for me to clean my unit for the very first time, I will not able to clean the inside of the water pump as it is all enclosed except for where the small sponge filter is located on the lower side. The instructions for cleaning don't have instructions for cleaning the pump, but maybe I will also soak it in diluted white vinegar and then rinse well before reusing.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: CMSleep
Verified Purchase:Yes
Nice to have humidity without mist. Very quiet, easy to fill. Problem has been with computerized keys and app. Essential to dry out wick filter each day but the auto-dry function does not come on, with or without the app it's problematic. Still trying to resolve problem by calling Service. We'll see what happens.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for your feedback and for sharing your experience with your humidifier. We're glad to hear that you appreciate the mist-free design and the ease of filling! Auto Dry Mode is on by default but can be deactivated in the app. When activated, it will switch on 5 minutes after the water tank is empty or the device is turned off. The Auto Dry Mode indicator will blink during the delay and turn solid once it starts. If there is anything else we can help with, please don't hesitate to reach out to us directly!
Written by a customer while visiting www.blueair.com
Posted by: IAMARKER
from Chicago IL
Gender:Female
Verified Purchase:Yes
using Auto mode and humidity stays at constant level. Love the fact it's quiet and leaves no white film on furniture.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Customer Rating
1
Find another
on December 29, 2024
Posted by: Nh12345
from New York
Gender:Male
One of the more poorly designed Blueair products. I have several air purifiers and always like it so I decided to make a purchase here for the humidifier. First, it’s a nicely designed aesthetically but the top section of the humidifier doesn’t fit well with the portion that holds the water. You have to spend 15 minutes to align it. Second, while the description doesn’t require distilled water, I noticed that unused water sitting in the machine turns yellow. This is quite concerning, I’d imagine to be high mineral content but it looks terrible. Now you wonder what you are breathing in.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for your feedback and for sharing your experience with our humidifier. To help with a seamless assembly, make sure that the tabs on the wick filter are facing the water pump when installed and the indicators on the front of the unit are aligned. This should allow for an easy assembly of the top and bottom sections. The yellowing of water in the tank is influenced by environmental factors and water quality, often caused by minerals settling over time. While it may look concerning, it is harmless. To prevent this, we recommend regularly changing the water and using distilled or filtered water. If there is anything else we can help with, please reach out to us directly and we would be happy to support you!
Written by a customer while visiting www.blueair.com
Posted by: JMann
from Charlotte
Gender:Female
Verified Purchase:Yes
The best humidifier we have ever had! Full from the top!
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Customer Rating
1
Unit stop working after 4 weeks of use
on December 26, 2024
Posted by: Source
I had high hopes for the Blueair Humidifier, but unfortunately, it completely failed to meet expectations. After just 4 weeks of use, the unit stopped working entirely. The primary issue is that it no longer pumps water over the filter, which renders the entire system ineffective.
For a product at this price point, I expected much better quality and durability. It’s extremely disappointing to have something fail so quickly after purchase, especially when it’s supposed to be a reliable household item. I followed all the recommended care and maintenance instructions, so there’s no reason for it to stop functioning so abruptly.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! We can see that you have reached out to our service team and we are confident the resolution provided should address your concerns. If you continue to experience problems, please don't hesitate to contact us directly for further assistance. We are committed to ensuring you have a positive experience with our products.
Written by a customer while visiting www.blueair.com