Customer reviews from www.blueair.com
Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Average customer rating
4.2
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
120
4 Stars
22
3 Stars
8
2 Stars
6
1 Star
22
60%of customers recommend this product.
(
38 out of
63)
Customer Reviews for Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Posted by: Derp
from NJ
Gender:Male
Verified Purchase:Yes
Well this thing wouldn’t work out of the box. Filled it and wouldn’t recognize the water present. I started the pump as specified in the manual and it didn’t work to prime the pump, for over an hour, and many many tries. I emptied it, filed it, took the pump out and shook it. I finally slammed my fist into the touch screen multiple times, I didn’t care if it broke since I was getting so mad at yet another cheap appliance. Was about to return it. Then all of a sudden it started working lol. And it’s been fine ever since. Weird.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for sharing your experience with our humidifier. We apologize for the frustration you faced initially with the unit not recognizing the water. We're glad to hear that your Humidifier has been functioning well since the initial setup. Your feedback is valuable to us, and we will use it to improve our products and user manuals. If you have any further concerns or need assistance, please don't hesitate to reach out to us directly. We're here to help!
Written by a customer while visiting www.blueair.com
Posted by: Doigger
from VT
Gender:Female
Verified Purchase:Yes
The buttons didn’t work. Once I plugged it in and turned it on, I couldn’t adjust the humidity because the buttons didn’t do anything. The power button didn’t turn it off. I had to unplug it to turn it off. I was able to return it easily and get a refund, so I was happy with that. Just wish the product had worked.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! It seems the problem was related to the low water indicator, which can stay on if the unit is filled without turning it off. Powering the humidifier off and then back on resets the pump and allows it to detect the newly added water. While we are glad to hear that your return experience was seamless, we apologize for not resolving this issue before you returned the device. If you have any further questions, please feel free to reach out to us directly, and we would be happy to help!
Written by a customer while visiting www.blueair.com
Customer Rating
1
Unit stop working after 4 weeks of use
on December 26, 2024
Posted by: Source
I had high hopes for the Blueair Humidifier, but unfortunately, it completely failed to meet expectations. After just 4 weeks of use, the unit stopped working entirely. The primary issue is that it no longer pumps water over the filter, which renders the entire system ineffective.
For a product at this price point, I expected much better quality and durability. It’s extremely disappointing to have something fail so quickly after purchase, especially when it’s supposed to be a reliable household item. I followed all the recommended care and maintenance instructions, so there’s no reason for it to stop functioning so abruptly.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! We can see that you have reached out to our service team and we are confident the resolution provided should address your concerns. If you continue to experience problems, please don't hesitate to contact us directly for further assistance. We are committed to ensuring you have a positive experience with our products.
Written by a customer while visiting www.blueair.com
Posted by: JMann
from Charlotte
Gender:Female
Verified Purchase:Yes
The best humidifier we have ever had! Full from the top!
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Dan M
from Baltimore, MD
Gender:Male
Verified Purchase:Yes
The sensor to determine if the tank is full doesn’t work properly, so the device always thinks it’s out of water.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! The low water indicator light staying on can happen when the unit is filled without turning it off. To help get the humidifier drawing in water again after it's been filled, power the humidifier off and then back on. This will reset the pump and allow it to detect the newly added water. If you continue to have any issues, please reach out to us directly, and we would be happy to help!
Written by a customer while visiting www.blueair.com
Customer Rating
2
Faulty water level indicator - unit shuts off
on January 15, 2025
Posted by: DanaB
from Toronto, Ontario, Canada
Gender:Female
Low/no water indicator will not clear despite having water -- so the unit will not operate. Purchased and started using the unit for home use in late October 2024. Loved using the unit until it stopped working properly because of the low/no water indicator. Over the past couple of weeks, despite following all recommended directions, the indicator does not clear/reset. All maintenance and operation done per Blueair instructions. Factory reset multiple times and still does not clear. Fan starts and then stops. Unit is useless as I cannot bypass the problem to run the fan. I highly recommended the Blueair Humidifier before, however, cannot do so anymore. Frustrated and very disappointed.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 16, 2025
We're sorry to hear about the issue with your humidifiers! The low water indicator light staying on can happen when the unit is filled without turning it off. To help get the humidifier drawing in water again after it's been filled, power the humidifier off and then back on. This will reset the pump and allow it to detect the newly added water. We can see that you have reached out to our service team already and we are committed to ensuring you have a positive experience with all of our products.
Written by a customer while visiting www.blueair.com
Posted by: Krishew
from Night stand
Verified Purchase:Yes
Like the mist free humidity and the various options along with the app. Humidity readings are questionable as they run a little high. I suppose because of the proximity to the fan and water. I take this into consideration when setting the desired humidity level.
When sitting on the night stand works well for my dry throat. Also very quiet. I would recommend.
When sitting on the night stand works well for my dry throat. Also very quiet. I would recommend.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Customer Rating
5
Breathe and sleep better with this humidifier
on February 24, 2025
Posted by: Jason1369
Verified Purchase:Yes
Easy to setup and use. Great app to monitor and maintain humidity. Easy to refill and clean.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com