Customer reviews from www.blueair.com
Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Average customer rating
4.3
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
107
4 Stars
19
3 Stars
8
2 Stars
4
1 Star
15
62%of customers recommend this product.
(
29 out of
47)
Customer Reviews for Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Posted by: Dan M
from Baltimore, MD
Gender:Male
Verified Purchase:Yes
The sensor to determine if the tank is full doesn’t work properly, so the device always thinks it’s out of water.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! The low water indicator light staying on can happen when the unit is filled without turning it off. To help get the humidifier drawing in water again after it's been filled, power the humidifier off and then back on. This will reset the pump and allow it to detect the newly added water. If you continue to have any issues, please reach out to us directly, and we would be happy to help!
Written by a customer while visiting www.blueair.com
Customer Rating
2
Faulty water level indicator - unit shuts off
on January 15, 2025
Posted by: DanaB
from Toronto, Ontario, Canada
Gender:Female
Low/no water indicator will not clear despite having water -- so the unit will not operate. Purchased and started using the unit for home use in late October 2024. Loved using the unit until it stopped working properly because of the low/no water indicator. Over the past couple of weeks, despite following all recommended directions, the indicator does not clear/reset. All maintenance and operation done per Blueair instructions. Factory reset multiple times and still does not clear. Fan starts and then stops. Unit is useless as I cannot bypass the problem to run the fan. I highly recommended the Blueair Humidifier before, however, cannot do so anymore. Frustrated and very disappointed.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 16, 2025
We're sorry to hear about the issue with your humidifiers! The low water indicator light staying on can happen when the unit is filled without turning it off. To help get the humidifier drawing in water again after it's been filled, power the humidifier off and then back on. This will reset the pump and allow it to detect the newly added water. We can see that you have reached out to our service team already and we are committed to ensuring you have a positive experience with all of our products.
Written by a customer while visiting www.blueair.com
Posted by: Krishew
from Night stand
Verified Purchase:Yes
Like the mist free humidity and the various options along with the app. Humidity readings are questionable as they run a little high. I suppose because of the proximity to the fan and water. I take this into consideration when setting the desired humidity level.
When sitting on the night stand works well for my dry throat. Also very quiet. I would recommend.
When sitting on the night stand works well for my dry throat. Also very quiet. I would recommend.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Customer Rating
5
Breathe and sleep better with this humidifier
on February 24, 2025
Posted by: Jason1369
Verified Purchase:Yes
Easy to setup and use. Great app to monitor and maintain humidity. Easy to refill and clean.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Lindsay B
from Denver, CO
Gender:Female
Verified Purchase:Yes
So far it’s great! Love that it’s not noisy like the last one that I bought.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Customer Rating
5
Far Superior to Others
on September 17, 2024
Posted by: CBass
from Laguna, Ca
Gender:Male
My wife and I have gone through our fair share of humidifiers in the past, and now we finally have one that we are happy with! We love the app connectivity and feature suite, it far surpasses any other humidifier we have used and will be a key factor in making our home comfortable for years to come!
Written by a customer while visiting www.blueair.com
Customer Rating
2
Poor quality and multiple replacements
on November 29, 2024
Posted by: digm
from Pittsburgh, PA
Gender:Male
I purchased the unit about a month ago and had it for a few weeks and it started leaking on my floor because of a hairline crack in the base. I was sent a replacement and within a week of receiving it, the fan, or some other moving part, became loud and also needed to be sent back for a replacement. So far I’ve been underwhelmed with the quality of the craftsmanship of the unit. When it works, It’s great, but so far due to the problems I’ve experienced, I’ve not been happy with the product and wouldn’t recommend it.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for sharing your experience with our humidifier. We apologize for the disappointment you've faced so far. Your feedback is valuable to us, and we are committed to resolving this situation and ensuring your satisfaction. If you have any ongoing concerns with your most recent replacement, please reach out to us directly, and we would be happy to help.
Written by a customer while visiting www.blueair.com
Customer Rating
4
Humidifier - Low Water Indicator Error SOLUTION
on January 2, 2025
Posted by: Customer1
Low Water Indicator Error Message SOLUTION!!
Marking this as 4 stars because of this Low Water Indicator Error message issue and Blueair's FAQ shown on this website and the instruction manual for this issue don't have viable solutions (as of this review). Customers have had this low water indicator error issue without a solution UNTIL NOW...PLEASE READ ON...
In reviews, some customers have indicated that their humidifier has the low water indicator error when their tank is full and the upper unit and lower unit are correctly aligned and in place. Blueair's FAQ on their website for this specific issue (at the time of this review anyway) says to turn the fan on to draw water into the pump to resolve this issue. However, unfortunately, Blueair's solution will not work as the fan will not run/turn on with that low water indicator error in place. I had this same error message occur incorrectly as well, and I tried so many different things until I figured out a solution that works.
SOLUTION:
I turned off the unit, unplugged it, removed the top of the unit, and set aside the top of the unit. I wanted to just have the lower part of the unit accessible = the water pump and the water tank/bucket. I figured that the water level sensor is inside the water pump, and maybe the issue is that not enough water is inside the actual water pump enclosure. So, I decided to try filling the actual water pump enclosure with water. I left the water pump sitting in it's proper place in the water tank/bucket. I used a very small funnel, and I carefully and slowly poured maybe 1/4 cup or so of water into the very top of the water pump through the raised round opening. This filled the inside of the water pump with water. I then put the top of the unit back on top of the lower unit, I ensured it had the proper alignment with the dots, plugged it back in, and turned it back on. When the humidifier's power came on, the low water error indicator was actually gone, and the humidifier immediately started running accordingly!!!! THIS SOLUTION WORKED!!!!! YAHOOOO!!!
I turned off the unit, unplugged it, removed the top of the unit, and set aside the top of the unit. I wanted to just have the lower part of the unit accessible = the water pump and the water tank/bucket. I figured that the water level sensor is inside the water pump, and maybe the issue is that not enough water is inside the actual water pump enclosure. So, I decided to try filling the actual water pump enclosure with water. I left the water pump sitting in it's proper place in the water tank/bucket. I used a very small funnel, and I carefully and slowly poured maybe 1/4 cup or so of water into the very top of the water pump through the raised round opening. This filled the inside of the water pump with water. I then put the top of the unit back on top of the lower unit, I ensured it had the proper alignment with the dots, plugged it back in, and turned it back on. When the humidifier's power came on, the low water error indicator was actually gone, and the humidifier immediately started running accordingly!!!! THIS SOLUTION WORKED!!!!! YAHOOOO!!!
I was worried I was going to have to return this brand new humidifier. I really wanted to get this to work as I was excited to have a humidifier that was mist free. I'm so glad I didn't give up and discovered a solution that works. I hope this solution is helpful to those of you that have this same low water indicator error message (when your tank has plenty of water in it and your upper unit is properly aligned with the lower unit). Thank you and have a great day! (To inform others of this solution, I also posted this on the e-commerce website that Blueair also utilizes for selling this product.)
Other comments...
As a side note, I like the following aspects...
the size and the look of the unit, how quiet it is, that you can dim the lights at night, I prefer refilling it directly into the lower water bucket tank - so I like the easy-transport handle and the overhang at the top edge of the bucket tank to prevent splashes, the app seems to work great too with the additional features, and I love that there is no messy mist!!
the size and the look of the unit, how quiet it is, that you can dim the lights at night, I prefer refilling it directly into the lower water bucket tank - so I like the easy-transport handle and the overhang at the top edge of the bucket tank to prevent splashes, the app seems to work great too with the additional features, and I love that there is no messy mist!!
My only concern about this unit is the following...
when it comes time for me to clean my unit for the very first time, I will not able to clean the inside of the water pump as it is all enclosed except for where the small sponge filter is located on the lower side. The instructions for cleaning don't have instructions for cleaning the pump, but maybe I will also soak it in diluted white vinegar and then rinse well before reusing.
when it comes time for me to clean my unit for the very first time, I will not able to clean the inside of the water pump as it is all enclosed except for where the small sponge filter is located on the lower side. The instructions for cleaning don't have instructions for cleaning the pump, but maybe I will also soak it in diluted white vinegar and then rinse well before reusing.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com