Customer reviews from www.blueair.com
Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Average customer rating
4.3
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
107
4 Stars
19
3 Stars
8
2 Stars
4
1 Star
16
60%of customers recommend this product.
(
29 out of
48)
Customer Reviews for Blueair - InvisibleMist 0.9 gallon Evaporative Premium Smart Top-Fill Humidifier - White
Customer Rating
3
Built right and good UI but not that effective
on November 3, 2024
Posted by: Eyal
Verified Purchase:Yes
This humidifier is built right and easy to fill the water. The app is good and I like the fact that I can schedule it to turn on at night and then turn off in the morning. In term of performance, not sure how effective this humidifier is. I put a sensor in the room and humidity only reached out to 60% while target was 75%.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for sharing your experience with our humidifier. We're glad to hear that you find it well-built, easy to fill, and appreciate the app's scheduling feature. We apologize for any disappointment regarding its performance. The humidity level can be influenced by various factors, including room size and ventilation. For the best results, we recommend placing the humidifier in a room up to 500 sq. ft., adjusting your preferred target humidity level, and setting the humidifier to Auto mode. This allows the device to react to the changing humidity in your room and adjust to meet your target humidity. For a comfortable and healthy home, we would recommend setting the target range between 30% and 50%. When the air in your home is too moist, it can feel hot and sticky, and it can worsen health conditions like asthma and allergies. If you have any further concerns or need assistance, please reach out to us directly. We're here to help!
Written by a customer while visiting www.blueair.com
Posted by: Derp
from NJ
Gender:Male
Verified Purchase:Yes
Well this thing wouldn’t work out of the box. Filled it and wouldn’t recognize the water present. I started the pump as specified in the manual and it didn’t work to prime the pump, for over an hour, and many many tries. I emptied it, filed it, took the pump out and shook it. I finally slammed my fist into the touch screen multiple times, I didn’t care if it broke since I was getting so mad at yet another cheap appliance. Was about to return it. Then all of a sudden it started working lol. And it’s been fine ever since. Weird.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for sharing your experience with our humidifier. We apologize for the frustration you faced initially with the unit not recognizing the water. We're glad to hear that your Humidifier has been functioning well since the initial setup. Your feedback is valuable to us, and we will use it to improve our products and user manuals. If you have any further concerns or need assistance, please don't hesitate to reach out to us directly. We're here to help!
Written by a customer while visiting www.blueair.com
Posted by: Doigger
from VT
Gender:Female
Verified Purchase:Yes
The buttons didn’t work. Once I plugged it in and turned it on, I couldn’t adjust the humidity because the buttons didn’t do anything. The power button didn’t turn it off. I had to unplug it to turn it off. I was able to return it easily and get a refund, so I was happy with that. Just wish the product had worked.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! It seems the problem was related to the low water indicator, which can stay on if the unit is filled without turning it off. Powering the humidifier off and then back on resets the pump and allows it to detect the newly added water. While we are glad to hear that your return experience was seamless, we apologize for not resolving this issue before you returned the device. If you have any further questions, please feel free to reach out to us directly, and we would be happy to help!
Written by a customer while visiting www.blueair.com
Customer Rating
1
Unit stop working after 4 weeks of use
on December 26, 2024
Posted by: Source
I had high hopes for the Blueair Humidifier, but unfortunately, it completely failed to meet expectations. After just 4 weeks of use, the unit stopped working entirely. The primary issue is that it no longer pumps water over the filter, which renders the entire system ineffective.
For a product at this price point, I expected much better quality and durability. It’s extremely disappointing to have something fail so quickly after purchase, especially when it’s supposed to be a reliable household item. I followed all the recommended care and maintenance instructions, so there’s no reason for it to stop functioning so abruptly.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! We can see that you have reached out to our service team and we are confident the resolution provided should address your concerns. If you continue to experience problems, please don't hesitate to contact us directly for further assistance. We are committed to ensuring you have a positive experience with our products.
Written by a customer while visiting www.blueair.com
Posted by: SSRR
from New york, ny
Verified Purchase:Yes
Ive had this for a few weeks now, maybe almost a month. I want to like it so bad but it's constantly messing up. First it wouldn't get humidity past 38% and with some help from support they finally told me how to reset it.
After doing so, it had rained and I had wet clothes hanging so there's no way to tell if it was really working itself bc regarless it was more humid than usual in my room.
Now, it constantly says its low water alert and sometimes will just not start or will say it starts but stay stuck at 23% with the low humidity while I JUST refilled it.
It's been really annoying and a super bummer being so expensive and waiting quite a while.
After doing so, it had rained and I had wet clothes hanging so there's no way to tell if it was really working itself bc regarless it was more humid than usual in my room.
Now, it constantly says its low water alert and sometimes will just not start or will say it starts but stay stuck at 23% with the low humidity while I JUST refilled it.
It's been really annoying and a super bummer being so expensive and waiting quite a while.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We are sorry to hear about your experience with your humidifier! The low water indicator light staying on can happen when the unit is filled without turning it off. To help get the humidifier drawing in water again after it's been filled, power the humidifier off and then back on. This will reset the pump and allow it to detect the newly added water. For the best performance, we recommend setting your preferred target humidity level and setting the humidifier to Auto mode. This allows the device to react to the changing humidity in your room and adjust to meet your target humidity. If you continue to have any issues, please reach out to us directly, and we would be happy to help!
Written by a customer while visiting www.blueair.com
Posted by: Dan M
from Baltimore, MD
Gender:Male
Verified Purchase:Yes
The sensor to determine if the tank is full doesn’t work properly, so the device always thinks it’s out of water.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! The low water indicator light staying on can happen when the unit is filled without turning it off. To help get the humidifier drawing in water again after it's been filled, power the humidifier off and then back on. This will reset the pump and allow it to detect the newly added water. If you continue to have any issues, please reach out to us directly, and we would be happy to help!
Written by a customer while visiting www.blueair.com
Posted by: Kari Jo
from Hudson, NY
Gender:Female
Verified Purchase:Yes
So far it is excellent! I have always been wary of humidifiers blowing dirty air/mist at me while I am sleeping, enter the BlueAir purifier/humidifier. We have a few different BlueAir purifiers in our multi-multi-pet household, and have been thrilled with their ability to keep the air fresh and reduce the hair, dander, dust and other allergens at bay. I was suffering with winter dry out from the heaters running here in the North East USA, and ordered this hoping it would help. I love it! No more waking up with dry eyes, nose, mouth and headachey. I love all the features and app connectivity. Really impressed with this little unit and will probably order a few more.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Krina
from Chestnut Hill, MA
Gender:Female
Verified Purchase:Yes
I expected excellence from Blueair as I have multiple air purifiers that are exceptional. The humidifier meets all of my expectations and more. It is outstanding! I have had many humidifiers over the years and this is truly the best.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com