I love my new Maker 4. I love the accuracy of the Print Then Cut, I love the speed, and that it can use all the tools I had for my Maker 3 and use all the materials I already have. It makes crafting so much faster, and better! I can do more projects in one day than I could before. It is spot-on with the pressure on each material I have used.
While the Cricut Maker 4 device has proven its reliability, the software that drives the device is completely useless, unreliable and littered with bugs. The software is driven by subscription to use the Maker 4 properly and anything you purchase cannot be used after the subscription has ended. So they lock you into a subscription for life. I have never seen my wife in tears so many times. Driven by frustration, anger and helplessness. She will spend so much time in a design and then the app will crash and exit. All that time lost, the idea of chasing that dream design and so close to completion and then all is lost! The Design software is just as useless as Cricuts Support, as they generally blame the issues on connectivity. Be warned, stick to Brother at least it does not rob you of your life and dreams.
Response from CricutBy Cricut, June 26, 2025
We are so sorry to hear about your experience. Please reach out to our Member Care team https://cricut.com/contact, so that we can find a solution for you.
I bought my maker 4 2 weeks ago thinking I can cut acrylic, and for my surprise I can't 😭😭😭😭
Response from CricutBy Cricut, June 16, 2025
Thank you for your response. We are so sorry to hear about your experience. If we can be of help please contact our Member Care team. https://cricut.com/contact