Customer reviews from Cricut
Cricut - Maker 4 Smart Cutting Machine - Seashell
Average customer rating
4.5
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
271
4 Stars
29
3 Stars
22
2 Stars
11
1 Star
16
88%of customers recommend this product.
(
235 out of
266)
Customer Reviews for Cricut - Maker 4 Smart Cutting Machine - Seashell
Customer Rating
3
Incompatible with certain windows chips.
on December 8, 2025
Posted by: whatever
from Chicago
When I followed the instructions to set it up using the USB on my Windows computer, it just stopped at the load materials step, without a way to go back to a previous step. So I had to quit the program, but when I restarted the program, it did not pick up from where I left off. The AI helped me try a manual test, which then failed because apparently the chip in my 6 month old i7 computer isn't compatible with your machine. I then had to go online to find out how to use blue tooth instead - which eventually worked.
Response from CricutBy Cricut, Cricut, December 10, 2025
Thank you for your review. We're sorry you had so much trouble with getting set up. That's not the experience we want for our members. It looks like you have been able to get it rolling, but if you have any questions or need additional help, you can always contact Cricut Member Care at 877-727- 4288.
Written by a customer while visiting Cricut
Customer Rating
4
Great machine, difficult software
on December 8, 2025
Posted by: sylsha
I would categorize this under functionality since the only way to use it is through Design Space which is HORRIBLE. I spent over an hour trying to get it to accept a SVG file, gave up and then tried PNG which at 300 dpi and vector, managed to come out pixelated. Also when I got it uploaded and maxed the size to the mat, it said I had to shrink it down or it would be pixelated. Even more?? This was all after initially connecting took a good 20 minutes it kept saying my internet connection wasn't stable. It is. I think if Cricut is going to charge that much for a machine that the software had better be on point.
Written by a customer while visiting Cricut
Customer Rating
4
I love the item and the videos that I have seen.
on December 8, 2025
Posted by: Ms. B
I suffer from depression and sometimes I feel rushed to create a craft, and I am continuously asked for a item during my depression. I have always wanted a cricut to do something different.
Written by a customer while visiting Cricut
Customer Rating
5
New user
on December 8, 2025
Posted by: Red
I am having a wonderful time learning the many uses for new Cricut.
Written by a customer while visiting Cricut
Customer Rating
5
Cricut Maker 4 Machine
on December 8, 2025
Posted by: Peppermint Pattie
I purchased this new machine approximately to weeks ago to upgrade from the Cricut Explore Air 2. I wanted to be able to make different types of projects using fabrics and wood. I am very impressed with how this machine is so fast and love it when you thought you put in the right tool, but didn't. The machine will not operate until you do as directed with the correct tool.
Written by a customer while visiting Cricut
Customer Rating
3
They need to fix the issues
on December 8, 2025
Posted by: Kimco
from North Carolina
If they fix the issues so that it doesn't crash every 5 minutes, I think it could be great! I have spent more time connecting and reconnecting than I have designing. I should have read the reviews before I bought it, sounds like it's an ongoing issue.
No, I would not recommend this to a friend.
Response from CricutBy Cricut, December 10, 2025
We’re sorry you have encountered a connection issue with your machine. Rest assured, our Member Care team of experts is available to help, so you and your machine can make DIY magic.
Written by a customer while visiting Cricut
Customer Rating
5
Great machine,Design Space is a challenge to Learn
on December 8, 2025
Posted by: Cachou
I have had my Maker 4 for a few months. I can appreciate the machine can perform a lot of tasks however I learned early on it will take me a long time to learn how to use design space and the different materials. It is a challenge to say the least. So much wasted time and material just trying to learn how to do things. I still have a long road to get where I am comfortable and confident. I spent a fair amount of money purchasing online lessons and books only to learn they are useless since the program underwent a big change this year.
I will keep at it since I a, retired and have time to learn new skills.
I will keep at it since I a, retired and have time to learn new skills.
Written by a customer while visiting Cricut
Customer Rating
5
Love the Maker 4
on December 8, 2025
Posted by: Tex
I was replacing a broken Maker. The Maker 4 is so much more useful and I love the Smart Vinyl. It cut my vinyl cleanly. It works well with my mat as well.
Written by a customer while visiting Cricut