Customer reviews from Cricut
Cricut - Maker 4 Smart Cutting Machine - Seashell
Average customer rating
4.5
(426 Reviews)
Rating breakdown 426 reviews
5 Stars
329
4 Stars
40
3 Stars
25
2 Stars
13
1 Star
19
89%of customers recommend this product.
(
296 out of
332)
Customer Reviews for Cricut - Maker 4 Smart Cutting Machine - Seashell
Customer Rating
5
Cricut Maker 4 Machine
on December 8, 2025
Posted by: Peppermint Pattie
I purchased this new machine approximately to weeks ago to upgrade from the Cricut Explore Air 2. I wanted to be able to make different types of projects using fabrics and wood. I am very impressed with how this machine is so fast and love it when you thought you put in the right tool, but didn't. The machine will not operate until you do as directed with the correct tool.
Written by a customer while visiting Cricut
Customer Rating
2
Some what impressed .
on December 8, 2025
Posted by: Robert
from Texas
Its not easy or should I say very easy for newbies. Not sure I going to keep it. I'm not going to give up .It would be nice if someone could make a video from start to finish on everything about the machine in one video.
No, I would not recommend this to a friend.
Response from CricutBy Cricut, December 10, 2025
We understand learning your machine as well as the Design Space® can be confusing, and it’s not the experience we want for our members. Here is a YouTube link that explains the Maker 4 and Design Space. You can also search for other videos: https://www.youtube.com/watch?v=bN0jRP3zVuI
Please reach out to our Member Care team with any questions you may have, and we’ll work with you to resolve the issues as quickly and smoothly as possible.
Please reach out to our Member Care team with any questions you may have, and we’ll work with you to resolve the issues as quickly and smoothly as possible.
Written by a customer while visiting Cricut
Customer Rating
5
New user
on December 8, 2025
Posted by: Red
I am having a wonderful time learning the many uses for new Cricut.
Written by a customer while visiting Cricut
Customer Rating
1
Not for me
on December 8, 2025
Posted by: Xilent67
from Charlottesville, Va
Returned it dies not work better than the Cricut 3
No, I would not recommend this to a friend.
Response from CricutBy Cricut, Cricut, July 21, 2026
Hey. We're sorry you didn't receive a response previously. Thank you for your feedback. I will be sure to escalate this to my team.
Written by a customer while visiting Cricut
Customer Rating
1
Useless Software
on December 8, 2025
Posted by: Bob 1923
The worst excuse for software I have ever encountered.
Don't even try to fill with foil.
Your better to go to another mfg and software.
Don't even try to fill with foil.
Your better to go to another mfg and software.
Response from CricutBy Cricut, Cricut, July 21, 2026
Hey. We're sorry you didn't receive a response previously. Thank you for your feedback. If you are still having trouble with this issue, reach out to Cricut Member Care, and we will make sure you are taken care of.
Written by a customer while visiting Cricut
Customer Rating
4
Great machine, difficult software
on December 8, 2025
Posted by: sylsha
I would categorize this under functionality since the only way to use it is through Design Space which is HORRIBLE. I spent over an hour trying to get it to accept a SVG file, gave up and then tried PNG which at 300 dpi and vector, managed to come out pixelated. Also when I got it uploaded and maxed the size to the mat, it said I had to shrink it down or it would be pixelated. Even more?? This was all after initially connecting took a good 20 minutes it kept saying my internet connection wasn't stable. It is. I think if Cricut is going to charge that much for a machine that the software had better be on point.
Written by a customer while visiting Cricut
Customer Rating
3
Incompatible with certain windows chips.
on December 8, 2025
Posted by: whatever
from Chicago
When I followed the instructions to set it up using the USB on my Windows computer, it just stopped at the load materials step, without a way to go back to a previous step. So I had to quit the program, but when I restarted the program, it did not pick up from where I left off. The AI helped me try a manual test, which then failed because apparently the chip in my 6 month old i7 computer isn't compatible with your machine. I then had to go online to find out how to use blue tooth instead - which eventually worked.
Response from CricutBy Cricut, Cricut, December 10, 2025
Thank you for your review. We're sorry you had so much trouble with getting set up. That's not the experience we want for our members. It looks like you have been able to get it rolling, but if you have any questions or need additional help, you can always contact Cricut Member Care at 877-727- 4288.
Written by a customer while visiting Cricut
Customer Rating
3
Issues
on December 8, 2025
Posted by: JoJo
I bought my maker 4 earlier this year and I have used it a few times. Recently it has been sitting unplugged and when I tried using it the buttons act if they are not responding.
Response from CricutBy Cricut, Cricut, July 21, 2026
Hey. We're sorry you didn't receive a response previously. If you are still having trouble with this issue, reach out to Cricut Member Care, and we will make sure you are taken care of.
Written by a customer while visiting Cricut