Customer reviews from Cricut
Cricut - Maker 4 Smart Cutting Machine - Seashell
Average customer rating
4.5
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
196
4 Stars
21
3 Stars
20
2 Stars
9
1 Star
12
87%of customers recommend this product.
(
165 out of
190)
Customer Reviews for Cricut - Maker 4 Smart Cutting Machine - Seashell
Customer Rating
3
Issues
on December 8, 2025
Posted by: JoJo
I bought my maker 4 earlier this year and I have used it a few times. Recently it has been sitting unplugged and when I tried using it the buttons act if they are not responding.
Written by a customer while visiting Cricut
Customer Rating
3
Incompatible with certain windows chips.
on December 8, 2025
Posted by: whatever
from Chicago
When I followed the instructions to set it up using the USB on my Windows computer, it just stopped at the load materials step, without a way to go back to a previous step. So I had to quit the program, but when I restarted the program, it did not pick up from where I left off. The AI helped me try a manual test, which then failed because apparently the chip in my 6 month old i7 computer isn't compatible with your machine. I then had to go online to find out how to use blue tooth instead - which eventually worked.
Response from CricutBy Cricut, Cricut, December 10, 2025
Thank you for your review. We're sorry you had so much trouble with getting set up. That's not the experience we want for our members. It looks like you have been able to get it rolling, but if you have any questions or need additional help, you can always contact Cricut Member Care at 877-727- 4288.
Written by a customer while visiting Cricut
Customer Rating
4
Great machine, difficult software
on December 8, 2025
Posted by: sylsha
I would categorize this under functionality since the only way to use it is through Design Space which is HORRIBLE. I spent over an hour trying to get it to accept a SVG file, gave up and then tried PNG which at 300 dpi and vector, managed to come out pixelated. Also when I got it uploaded and maxed the size to the mat, it said I had to shrink it down or it would be pixelated. Even more?? This was all after initially connecting took a good 20 minutes it kept saying my internet connection wasn't stable. It is. I think if Cricut is going to charge that much for a machine that the software had better be on point.
Written by a customer while visiting Cricut
Customer Rating
1
Useless Software
on December 8, 2025
Posted by: Bob 1923
The worst excuse for software I have ever encountered.
Don't even try to fill with foil.
Your better to go to another mfg and software.
Don't even try to fill with foil.
Your better to go to another mfg and software.
Written by a customer while visiting Cricut
Customer Rating
4
I love the item and the videos that I have seen.
on December 8, 2025
Posted by: Ms. B
I suffer from depression and sometimes I feel rushed to create a craft, and I am continuously asked for a item during my depression. I have always wanted a cricut to do something different.
Written by a customer while visiting Cricut
Customer Rating
1
Not for me
on December 8, 2025
Posted by: Xilent67
from Charlottesville, Va
Returned it dies not work better than the Cricut 3
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut
Customer Rating
5
New user
on December 8, 2025
Posted by: Red
I am having a wonderful time learning the many uses for new Cricut.
Written by a customer while visiting Cricut
Customer Rating
2
Some what impressed .
on December 8, 2025
Posted by: Robert
from Texas
Its not easy or should I say very easy for newbies. Not sure I going to keep it. I'm not going to give up .It would be nice if someone could make a video from start to finish on everything about the machine in one video.
No, I would not recommend this to a friend.
Response from CricutBy Cricut, December 10, 2025
We understand learning your machine as well as the Design Space® can be confusing, and it’s not the experience we want for our members. Here is a YouTube link that explains the Maker 4 and Design Space. You can also search for other videos: https://www.youtube.com/watch?v=bN0jRP3zVuI
Please reach out to our Member Care team with any questions you may have, and we’ll work with you to resolve the issues as quickly and smoothly as possible.
Please reach out to our Member Care team with any questions you may have, and we’ll work with you to resolve the issues as quickly and smoothly as possible.
Written by a customer while visiting Cricut