Customer reviews from Cricut
Cricut - Explore 4 Smart Cutting Machine - Seashell
Average customer rating
4.2
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
69
4 Stars
20
3 Stars
16
2 Stars
5
1 Star
6
87%of customers recommend this product.
(
73 out of
84)
Customer Reviews for Cricut - Explore 4 Smart Cutting Machine - Seashell
Posted by: Cceduc8r
from Panama City Beach, Florida
Verified Purchase:Yes
I love this machine. So fast and very easy to learn. Great for card making.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Anonymous
Verified Purchase:Yes
Just upset that I had to purchase a new Cricut all because the print and cut scanner light would not read the registration marks when my Cricut was only 3 years old.
I would recommend this to a friend!
Written by a customer while visiting Cricut
Posted by: Sue
Verified Purchase:Yes
Love the explorer 4. It’s quieter and faster than my old explorer 2
I would recommend this to a friend!
Written by a customer while visiting Cricut
Customer Rating
4
Still Learning So Hopefully It is Operator Error
on December 8, 2025
Posted by: ETM
from Albuquerque, NM
I bought this for myself as a birthday present. For what I was hoping to do, I should have gotten the Maker rather than the Explore 4. Finding that instructions are lacking for many of the projects that I would like to try. The materials are not readily available. The machine itself seemed to work fine, but weeding was difficult on the designs that I chose because the Smart vinyl was not cut thoroughly. Shopping for products is difficult -- for example needing printable vinyl for laser printers and it is not categorized that way. Still can't connect via Bluetooth. No easy way to 'center' the design on the blanks.
No, I would not recommend this to a friend.
Written by a customer while visiting Cricut
Customer Rating
1
DONT BUY IT!!
on December 22, 2025
Posted by: Van3zs
The Cricut machine itself is fine, but Cricut Design Space is a major drawback. The software is very limited, with restricted editing, poor flexibility, and a workflow that feels outdated. Simple tasks require unnecessary workarounds, and users have little control over important settings.
If you care about design freedom, this software may be very frustrating! LISTEN TO ME AND PAY A LITTLE BIT MORE ON OTHER BRANDS LIKE SILHOUTTE.
Response from CricutBy Cricut, December 23, 2025
Thank you for sharing your honest feedback. We truly appreciate you taking the time to explain your experience. We understand how important design flexibility and ease of use are, and we’re sorry to hear that Cricut Design Space didn’t meet your expectations. Your insights about editing limitations and workflow challenges are valuable, and we’ll make sure they’re shared with our product team as we continue improving the software.
If you’d like, we can provide tips and resources that help streamline tasks in Design Space or explore features that might make your experience smoother. Please feel free to reach out—we’re here to support you and ensure you get the most out of your Cricut machine.
If you’d like, we can provide tips and resources that help streamline tasks in Design Space or explore features that might make your experience smoother. Please feel free to reach out—we’re here to support you and ensure you get the most out of your Cricut machine.
Written by a customer while visiting Cricut
Posted by: Anonymous
Verified Purchase:Yes
Your free software is a total scam . It is so hard to navigate because everything is rigged to make you believe that purchases are necessary. If I would have known that the "FREE" software was so terrible due to trying to make you pay for something at every turn, I would have never bought this machine.
No, I would not recommend this to a friend.
Response from CricutBy Cricut, January 2, 2026
Thank you for sharing your detailed feedback. We appreciate you taking the time to outline your experience, as we are always looking for ways to improve our members' experience. Our Member Care would be happy to walk you through using our software.
Please contact Cricut Member Care team.
Please contact Cricut Member Care team.
Written by a customer while visiting Cricut
Customer Rating
1
Do not buy a Cricut!
on September 10, 2025
Posted by: BadTaste
from Phoenix
Basic machine won't even cut out my very basic logo. Spent 2 hours on the ohone/video call with "support" who make you register the product to then tell you you cannot return a product that is registered. Save your money.
No, I would not recommend this to a friend.
Response from CricutBy Cricut, September 11, 2025
We are so sorry to hear about the experience you've had! We definitely want to take a look into this but are unable to with the information provided. Please contact Cricut Member Care team and they will be able to review the situation further. Thank you for your feedback.
Written by a customer while visiting Cricut
Customer Rating
4
I love creating with Explore 4
on December 8, 2025
Posted by: mrsthomas68
I’ve had an old cartridge Cricut for several years. I recently updated to an Explore 4. I love the speed of cutting and the plethora of images available for free. One thing I wish I could change, or maybe just need to figure out how to do, is to cut out only a portion of a design. From what I can tell, it’s all or nothing. Also learning how to do things through the Cricut site isn’t always user friendly. I’ve found some great teachers online which is super helpful. Overall, I’m so glad I got this model and I’m having fun trying new projects, I just have a lot more to learn.
I would recommend this to a friend!
Written by a customer while visiting Cricut