I have had an Explore Air 2, but recently purchased an Explore Air 4. The 2 was great, no issues. The 4, however, will not connect to Bluetooth on my laptop, or rather it connects but within 2-3 seconds it disconnects. If I use the cord to connect the machine works fine, and is much faster than the 2.
Written by a customer while visiting Cricut
Customer Rating
1
DONT BUY IT!!
on December 22, 2025
Posted by: Van3zs
The Cricut machine itself is fine, but Cricut Design Space is a major drawback. The software is very limited, with restricted editing, poor flexibility, and a workflow that feels outdated. Simple tasks require unnecessary workarounds, and users have little control over important settings.
If you care about design freedom, this software may be very frustrating! LISTEN TO ME AND PAY A LITTLE BIT MORE ON OTHER BRANDS LIKE SILHOUTTE.
Response from CricutBy Cricut, December 23, 2025
Thank you for sharing your honest feedback. We truly appreciate you taking the time to explain your experience. We understand how important design flexibility and ease of use are, and we’re sorry to hear that Cricut Design Space didn’t meet your expectations. Your insights about editing limitations and workflow challenges are valuable, and we’ll make sure they’re shared with our product team as we continue improving the software.
If you’d like, we can provide tips and resources that help streamline tasks in Design Space or explore features that might make your experience smoother. Please feel free to reach out—we’re here to support you and ensure you get the most out of your Cricut machine.
Super fast. Still new to the craft but this machine was easy and fast to setup. I have a Joy Plus, also easy to setup and use but the speed of the 4, is comparing family van to sports car.
I cannot choose the depth of the cut. I miss the dial I had in my old machine. The machine stalls on me and reads "fatal error" often. I've ruined a few nice pieces of card stock.