Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product.
(
59 out of
149)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
Keep a fire extinguisher near!
on August 9, 2025
Posted by: Disappointed
from Ohio
My combo unit is less than 3 years old. In that time, I've replaced the mother board and water pump(at 13 months of ownership) and now the thermostat and heating unit have malfunctioned; it melted my clothes and melted the inside window!!! FIRE HAZARD!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer/Dryer. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information, your appliance model/serial number, and Review ID# 764992
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Always an error code
on August 6, 2025
Posted by: Disgusted
from lake of the Ozarks, MO
[This review was collected as part of a promotion.] This was purchased prior to our move in. I am absolutely NOT happy w/it!! ALWAYS something wrong w/it!! Takes toooo long to wash & then dry!!!!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 7, 2025
Hello,
Thank you for your review. We regret to hear that your Washer and Dryer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #763552
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Washer and Dryer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #763552
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
on August 6, 2025
Posted by: Missy
[This review was collected as part of a promotion.] I brought this almost a month ago and I really don't like it, the washer part is great but the dryer doesn't get the clothes dry at all. Not impressed with it at all.
Response from whirlpool.comBy Branded Team, Consumer Care, August 6, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 763203
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 763203
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 28, 2025
Posted by: Sguy
[This review was collected as part of a promotion.] Great dual function washer/dryer! We have limited space in an older home. The fact that this machine uses 110 made the installation easy. We actually liked the one we put in our apartment so well that we added another on in the garage. Cool concept. Great results!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I'm not happy with product and no one has informat
on July 24, 2025
Posted by: Reyna
[This review was collected as part of a promotion.] After 6 uses it got clot someone call me to explain me how to Maintenance this
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality.
on July 20, 2025
Posted by: JoeBlan
[This review was collected as part of a promotion.] I bought this all in one washer/dryer with the hopes that it would be maintenance free for the first few years. Sadly, we have had several issues with it. 1. There is no lint recovery method, in otherwards the lint from the wash simply stays in the washed clothes and covers the front seal requiring frequent hand cleaning. 2. and this is the biggest issue, the unit requires you to manually remover a lint trap located in the front bottom of the unit when it starts producing a Sd code. I wouldn't mind this however, there is about a quart or more of water that comes out during this procedure. I would not recommend this unit to anyone for these simple reasons.
Response from whirlpool.comBy Branded Team, Consumer Care, July 21, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 754443.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 754443.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does a good job of washing clothing.
on July 15, 2025
Posted by: Babe1
[This review was collected as part of a promotion.] Like this product but wish it it had a vented dryer.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nice idea, engineers need to work on it more
on July 5, 2025
Posted by: Lifegoeson24n7
[This review was collected as part of a promotion.] My son bought this for us, thinking that not having to transfer laundry would be easier on us. The washer works fine, the dryer takes a very long time. I had to have repairman out after first 8 washes because of clogged drain. Trying to set the washer on custom settings (ie dry only--- is not easy) Nice idea in theory. Would not recommend. I would trade this in, but it was a gift from my son, so I bought the extended warranty. I have a feeling I will need it. There is no lint trap, my clothes are always full of lint.
Response from whirlpool.comBy Branded Team, Consumer Care, July 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 748279
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com