Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
46
4 Stars
22
3 Stars
20
2 Stars
19
1 Star
56
42%of customers recommend this product.
(
43 out of
103)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
2
Not so Great
on April 1, 2025
Posted by: Washer/Dryer
[This review was collected as part of a promotion.] I bought this a few weeks ago and so far am not very happy with it. The buyers manual is pretty useless and trying to get help on how to use my new machine has been a nightmare. There is really no human I have been able to speak with and the online chat is a joke. I am going to try again but so far I would have a hard time recommending this product.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 2, 2025
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook http://spr.ly/6420FwOy0 or Instagram http://spr.ly/6421FwOyF. When responding please include your contact information and reference case #703015.
For your convenience, we have included a link to the Quick Start Guide and Owners Manual:
http://spr.ly/6422FwOy2
http://spr.ly/6423FwOyN
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook http://spr.ly/6420FwOy0 or Instagram http://spr.ly/6421FwOyF. When responding please include your contact information and reference case #703015.
For your convenience, we have included a link to the Quick Start Guide and Owners Manual:
http://spr.ly/6422FwOy2
http://spr.ly/6423FwOyN
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple to operate. Great features.
on April 4, 2025
Posted by: charles52
[This review was collected as part of a promotion.] I bought this to put in remodeled laundry. It works and looks great!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Dryer feature needs work
on May 30, 2025
Posted by: ScienceTest8675309
from Oregon
[This review was collected as part of a promotion.] I see what so many others are saying: the washing cycle is great. The dryer will take time figuring out. Getting damp load after 3 hrs is not ideal. This will be a science experiment: how many towels I can wash at-a-time to get a dry load in a reasonable amount of time.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on June 2, 2025
Posted by: Rick
I bought this machine and can’t get it to go from load and go to wash and dry probably just simple buttons to push but after going back to the store and 2 hours on hold they are sending someone to check it out in 2 or 3 weeks not happy at all
Response from whirlpool.comBy Branded Team, Consumer Care, June 3, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 733014
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 733014
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst lifetime purchase ever!
on June 5, 2025
Posted by: Chris123
[This review was collected as part of a promotion.] Worst lifetime purchase. The fumes are horrible and gives me headaches. My clothes smell like new tires. It’s really difficult to figure out how to use. The owners manuel is vague.
Response from whirlpool.comBy Branded Team, Consumer Care, June 6, 2025
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #734353, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
2
Has some kinks to work out
on January 25, 2023
Posted by: TheRebelVegan
from Windsor, CA
We bought this in October and started using it in December. We have 3 cats and this probably contributes to the washer frequently clogging due to the lint management system. When this happens, you have to drain the basin and the setup for this is not ideal. We can go 4 full loads before we get the error message and have to unclog again.
During the drying cycle, water accumulates in the detergent tray, and then drips down the side of the unit to the floor. Poor design.
Other issue is the control panel sometime is unresponsive and I have to unplug the unit and plug it back in.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2023
Thank you for sharing your insights with us,
TheRebelVegan. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203dIA2 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
TheRebelVegan. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203dIA2 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible Machine, do not get your hopes up!
on March 21, 2023
Posted by: Porter
from Dayton, OH
This is a great idea on paper and would be great. But the product does not live up to a standard washer and dryer. It takes 8-10 hours to go through an entire cycle. There is no way to do a quick dry like a normal dryer. It consistently throws error codes. The hose to drain the unit is about 4 inches long and doesn't reach out of the machine. You have to take the load-and-go drawer completely out to drain it and to clean out the wet lint. You also have to clean the ring around the opening so that your clothes do not get lint on them when coming out. For most loads, we need to run a full wash/dry cycle, then put it through again for another two dry cycles. If you don't do that, then it stays damp and gross. I really wish this spent more time at the drawing board. I cannot even return it now. It was supposed to make improve our life at home, but it hasn't. The maintenance has made is much more complex. I hope it is recalled because this does not live up to Whirlpool's standard of producing high-quality products for all customers. Do not buy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 22, 2023
Thank you for sharing your insights with us, Porter. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 286333.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ongoing Crap
on December 3, 2022
Posted by: Idon'tcare
from So IL
[This review was collected as part of a promotion.] Purchased online 10/04. Delivered 1104. My 4th repair attempt since delivery, 12/05. I paid for & was delivered a damaged unit & all Whirlpool wants to do is keep sending repair guys. I have to use vacation days every time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 6, 2022
Thank you for sharing your insights with us, Idon'tcare. It's hard for us to hear that you had a negative experience with your All-in-one Washer/ Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/642738MnL or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com