Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product.
(
59 out of
149)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
Error codes, clogs, no support
on August 6, 2026
Posted by: JZ11
0/5. We purchased the Whirlpool WFC682CLW expecting the reliability and quality of a trusted brand, but this washer has been a constant disappointment. From the beginning, we experienced repeated error codes, clogging issues, and excessive noise during operation. These are not problems we should have encountered with a brand-new appliance.
What has been most frustrating is Whirlpool’s failure to make this right. We did not receive the level of support, accountability, or resolution we expected from a company with Whirlpool’s reputation.
We expected a quality product and a company that stood behind it, but unfortunately received neither. I highly recommend looking elsewhere.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 7, 2026
We value your time and would like to look into the concerns with your Washer.
We have a handy Owner Center that can help with information on error codes that can occur in your Washer.
https://producthelp.whirlpool.com/Troubleshooter?thispageid=6679
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24490454.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on error codes that can occur in your Washer.
https://producthelp.whirlpool.com/Troubleshooter?thispageid=6679
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24490454.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Operations Instructions
on July 22, 2026
Posted by: Dakota Girl
[This review was collected as part of a promotion.] I've had the appliance for about a week and have done two loads of laundry. I'm still learning how to use it because the controls do not respond the way I expect and the instructions manual isn't very clear, so figuring out the correct setting has been a bit of a challenge.
One issue I experienced was with the dry only cycle. The machine flashed end but never actually shot off. Not sure if this was a user error or a problem with the machine.
One issue I experienced was with the dry only cycle. The machine flashed end but never actually shot off. Not sure if this was a user error or a problem with the machine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 22, 2026
Posted by: Ikd whatever
[This review was collected as part of a promotion.] Needs better drying. Kind a makes regret getting rid of my old set
Written by a customer while visiting whirlpool.com
Customer Rating
3
Too long dry time
on July 22, 2026
Posted by: Grandkiddies
[This review was collected as part of a promotion.] I am very disappointed with the drying time, takes way too long to dry even a small load. I thought this machine had a lint tray in it, it doesn’t , I should have researched it better. The constant cleaning of the door seal and drain pump where the lint collects is very annoying. I have to take my towels to the laundry mat because it takes up to 5 hours to dry 4 towels and washcloths and then they still aren’t dry. I like whirlpool appliances but I would never recommend this machine to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not so good
on June 22, 2026
Posted by: mhannahs
Dried for 4 hours on a very small load. Didn't dry. Had to hang clothes all over the house. I'm returning this tomorrow.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 24, 2026
We value your time and would like to look into the concerns with the Dryer not drying your clothes in your All-In-One_Washer/Dryer
We have a handy Owner Center that can help with information on a possible resolution for your Dryer.
https://producthelp.whirlpool.com/Laundry/All-In-One_Washer_Dryer/Dryer_Cycle_Questions_or_Concerns/Dryer_Not_Drying_or_Long_Dry_Times-_All-In-One_Washer_Dryer
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 979478.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on a possible resolution for your Dryer.
https://producthelp.whirlpool.com/Laundry/All-In-One_Washer_Dryer/Dryer_Cycle_Questions_or_Concerns/Dryer_Not_Drying_or_Long_Dry_Times-_All-In-One_Washer_Dryer
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 979478.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible
on June 11, 2026
Posted by: Lolli
from Ontario
Do not buy. If I could, I would give this machine no stars. I bought two of these machines. The issue is the lint buildup. They need a lint filter in the actual machine. After one use, all clothes were covered lint and many are ruined. I have to vacuum lint out and wash the rubber lip after every use. I keep getting error codes on one machine after using it less than 10 times, causing machine to lock and can't get it open. Just had it repaired today and bottom drain filter was full of lint. This filter has teeth that hold the lint rather than flushing it out the draining hoses, causing the lint to build up very quickly. I shouldn't have to clean this filter out after a couple of loads. A total design flaw. Put a regular lint filter in it and put the drain filter up higher so it's more accessible for the elderly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst thing you can buy
on May 7, 2026
Posted by: Phipps
from Indiana
We are now waiting for the tech to come back out for time number 6 might be 7. We have changed one part at a time. Gets stuck on 16 minutes during dry time. Runs until shut off. So clothes are getting ragged from the constant spinning in drum, utility bill can't be any lower since it ran 6 hrs while at work and let's not forgot it gets so hot it might burn the house down around it but hey what's another service call instead of taking it back.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 11, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the repeated concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 958610.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 958610.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Garbage -zero stars
on April 13, 2026
Posted by: Cfrane
Was so excited to save space and energy with this machine. Unfortunately it's complete trash. After all the same reviews with the same problems, I can't believe they are still selling this junk. Steam comes out anywhere it possibly can, my walls and floors are wet. Lint builds up inside the drawers, rubber door gasket, and surely inside the machine. Going to be a fire hazard for sure with the extended dry times. Need to clean drain filter every wash or it clogs up with lint. Not an easy task. I'm not in whirlpool service area and the appliance guys around here say its simply a poor design, nothing they can fix on it. Really wish I would've spent a bit more on something better.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, April 14, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 948283.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 948283.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com