Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
46
4 Stars
22
3 Stars
20
2 Stars
19
1 Star
56
42%of customers recommend this product.
(
43 out of
103)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
It does not dry
on December 21, 2024
Posted by: radar
[This review was collected as part of a promotion.] It does not dry. It is noisier than advertised. We have tried different types of loads but all come out wet So it is not what we expected from the Whirlpool product! Very disappointed
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 26, 2024
Hello,
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6420vOoxA and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6421vOox7 or Instagram http://spr.ly/6422vOoxC. When responding please include your contact information and reference Case # 645381.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6420vOoxA and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6421vOox7 or Instagram http://spr.ly/6422vOoxC. When responding please include your contact information and reference Case # 645381.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Can’t Beat a Regular WD Set
on December 29, 2024
Posted by: JeffW
[This review was collected as part of a promotion.] We thought we would try this all in one but it just didn’t work. Without a vent doing a full load of laundry took about 4 hours. I think this would work in place of a small stackable used by a single person in a small apartment. Just didn’t stand up to the needs of a four person household. There’s also is no place for lint to be collected. After each load there was a whole bunch of lint on the rubber door seal. Unit was completely off balance even after leveling the feet. Returned the unit.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 2, 2025
Hello,
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 649264.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 649264.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does not dry well
on January 12, 2025
Posted by: Dave
[This review was collected as part of a promotion.] We’ve had it a short time and so far we are not happy with it. It does not dry well. We’ve had to re-dry about 50% of laundry so far.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't purchase if you have pets!!!
on February 5, 2025
Posted by: Jewels74
from Milwaukee, WI
Dumbest idea not having a vent, 😡. Have to clean the drain EVERY load and still gives a high suds error message. In addition to having to clean the filter, which is really difficult to get to because of the detergent dispenser, you have to take a wet rag and wipe all the lint off the gasket. If you don't then the clothes get all fuzzy from it. Basically with cleaning the lint trap in the water line I get 2 loads of laundry done before I get the high suds error on the third load. Piece of crap on a good day it's 4 hours to wash and dry when it shows an error except a good 7 hours.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 6, 2025
Hello,
Thank you for your review. We regret to hear that your All-in-One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your All-in-One Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #669893
We’re looking forward to hearing from you.
Divya N
Thank you for your review. We regret to hear that your All-in-One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your All-in-One Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #669893
We’re looking forward to hearing from you.
Divya N
Written by a customer while visiting whirlpool.com
Customer Rating
1
Flooded my Condo
on February 5, 2025
Posted by: Nova
from Alberta
Flooded my condominium with an overpowered drain pump. I'd give it -5 stars if i could. Has likely done more damage that its worth. I would have been better off if I'd literally been robed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 6, 2025
Hello Nova! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #670232 in the subject line. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
2
Unhappy with product
on February 22, 2025
Posted by: Sara
[This review was collected as part of a promotion.] Bought at the end of January. I love that I don’t have to switch the clothes from machine to machine. The issues are that it still needs its own drying time after the initial wash/dry setting. It FILLS with lint and your clothes will be completely covered in lint. Throws a low pressure code mid wash or dry setting. Throws a draining code every cycle as well. Really regretting the purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 25, 2025
Hello,
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 683295.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 683295.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so great
on March 4, 2025
Posted by: Heather1990
[This review was collected as part of a promotion.] Washes well does not dry well the drum will not even be half full and you have to run the dryer 2 times for it to dry the clothes. It is currently not working after only being 3 months old. I have been waiting over a week for them to find someone to fix it so my family of 5 have been having to go to the laundry mat for washing
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 11, 2025
Hello,
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 689139.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 689139.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Superb product if you level set your expectations.
on March 31, 2025
Posted by: laundry is my therapy
from Saint Joseph, Michigan
I really like this all-in-one. I have two dual action agitator washers, an impeller and this front load all-in-one. A common concern is lint collection around the bellows when using the drying cycle since the unit doesn't have a separate lint filter. Even though there is some lint build up, I don't notice it on my clothes. With some all-in-ones that have a lint filter, there have been a lot of concerns with the filters not trapping all the lint and allowing it to build up on condenser coils. With this unit, the lint is washed down the drain so I don't have to worry about less effective drying. You do have to set your expectations for any all-in-one unit. They will take longer to dry than a normal vented dryer. But the cost savings can be immense. One thing many people don't take into account is the air you vent through your dryer to outside has to be replaced from inside your house. So you are spending extra money reconditioning air coming back into your house only to push it back out again.
I like being able to "set it and forget it" until a load is done. For my use, this is a wonderful product.
This unit has so many features - load and go detergent dispenser, heated wash, sanitize feature and a dryer. But with all these features, I find it frustrating the one thing left off of the unit was a delay timer to start your unit several hours later. If this unit had this feature, the product would have been a 5 out of 5 for me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com