Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product.
(
59 out of
149)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
4
on September 25, 2025
Posted by: DAN D
from TEXAS
[This review was collected as part of a promotion.] SO FAR SO GOOD, TAKES ALIITLE LONGER THAN EXPECTED FOR THE DRY CYCLE ..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Problems with filter
on September 16, 2025
Posted by: Robertson
I bought this product in July 2025.
Since then it has had a clogged filter twice.
I cannot get to the filter and had to call a repair man.
I would not recommend this product
Since then it has had a clogged filter twice.
I cannot get to the filter and had to call a repair man.
I would not recommend this product
Response from whirlpool.comBy Branded Team, Consumer Care, September 19, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #799589
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #799589
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
WHY DID I PURCHACE THIS??????
on September 15, 2025
Posted by: JBrowning 0stars
from Ohio
I bought this combo August 8th. There seems to always bee an error code. It takes foooorrrrever to dry. It will stay at 16 minutes for hours. It will lock and give an error code. Recently the door doesn't latch. Every time you change the lint catcher it floods the house.
I called to get service and they scheduled me with a company but they will not honor my appointment set by whirlpool so now im out of a washer/dryer for almost 2 weeks before someone can get to it. They will tell you to not speak when you are explaining circumstances. Over all it has been a terrible experience. It is not returnable after 15 days. Im stuck with this appliance with never ending issues. Ive had it for less than 60 days. PLEASE DO YOURSELF A FAVOR AND STEER CLEAR OF THIS APPLIANCE. You will regret this purchace!!!!!!! Its almost like a cruel joke. 2 in 1 more like 1/2 trying to be 1. if you have a bulky item ...for example a dog bed. IT WILL TAKE 4 HR IF NOTHING GOES WRONG. MAYBEE 2 DAYS. I would be embarrassed to have my name on this washing machine. Whirlpool.... what were you thinking????
Falser advertising, False promises, False hope. I would give it ZERO STARS IF I COULD. 1500 with tax.... id rather wash my clothes by hand and hang dry... takes the same amount of time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello,
We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798798.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798798.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible machine
on September 7, 2025
Posted by: None
(This review was collected as part of a promotion.) It was a terrible machine. There was so much lint to clean after each wash, it leaked detergent on the floor everytime I opened the reservoir, when I included the dry cycle, it gave off so much heat in my house it was unbearable to use the dryer. It ended up being a glorified extremely expensive washer that did not clean very well. I've since returned it got a refund, and bought a stackable washer dryer that is not whirlpool. I'd like to add, whirlpool refused to let me return it, they gave me such a hard time. I had to go through the retailer to get a refund. Whirlpool 2 in 1 machine is terrible.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID #793251, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
1
Takea 3 days for one load
on August 25, 2025
Posted by: Dme18
[This review was collected as part of a promotion.] Do not recommend! Bought thinking it would make the task easier but it is our worst nightmare. Took 3 days to finish 1 load, during dry only mode water kept coming out. Tried doing "spin and drain" and also water kept coming out so clothes were soaking even after trying so many times. Washer kept stopping due to "errors" . Worst waste of monwy!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 26, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 783246.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Clean & Fresh!
on August 21, 2025
Posted by: jack
from Wynne Arkansas
[This review was collected as part of a promotion.] I love my new all in one washer/dryer. It is wonderful how everything comes out clean and fresh! The washer/dyer was very affordable with a limited income.
I wish I had of bought it sooner!
I wish I had of bought it sooner!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
I believe it os a good machine. Only used it once
on August 14, 2025
Posted by: BJ0316
from NH
[This review was collected as part of a promotion.] SOOOOO!!! I THINK it will take some getting use too! Had to have service technic come and clear the one code that I caused do to terrible explanation in the quick start guide and owner's manual of all the features on the control panel. Plus the control panel features CAN BE confusing. You folks need to have a deeper explanation guide of DO AND DON'TS.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not worth it.
on August 11, 2025
Posted by: gcbruce
from Superior, WI
[This review was collected as part of a promotion.] Can I give a minus score? You understood that it would longer for a cycle to complete but 5 hours is too long. The manual states that the drain filter should be cleaned every 6 months however if you do not clean it after every wash it will cause problems. The lint even coats the soap dispenser and I am sure if I took the case off the machine lint would be everywhere. It is a very poor design and I hope somehow I can return the washer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 13, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dryer model/serial number, and reference Case # 766035
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com