Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
39
4 Stars
18
3 Stars
14
2 Stars
16
1 Star
49
41%of customers recommend this product.
(
38 out of
92)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
1
Don't purchase if you have pets!!!
on February 5, 2025
Posted by: Jewels74
from Milwaukee, WI
Dumbest idea not having a vent, 😡. Have to clean the drain EVERY load and still gives a high suds error message. In addition to having to clean the filter, which is really difficult to get to because of the detergent dispenser, you have to take a wet rag and wipe all the lint off the gasket. If you don't then the clothes get all fuzzy from it. Basically with cleaning the lint trap in the water line I get 2 loads of laundry done before I get the high suds error on the third load. Piece of crap on a good day it's 4 hours to wash and dry when it shows an error except a good 7 hours.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 6, 2025
Hello,
Thank you for your review. We regret to hear that your All-in-One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your All-in-One Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #669893
We’re looking forward to hearing from you.
Divya N
Thank you for your review. We regret to hear that your All-in-One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your All-in-One Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #669893
We’re looking forward to hearing from you.
Divya N
Written by a customer while visiting whirlpool.com
Customer Rating
1
Flooded my Condo
on February 5, 2025
Posted by: Nova
from Alberta
Flooded my condominium with an overpowered drain pump. I'd give it -5 stars if i could. Has likely done more damage that its worth. I would have been better off if I'd literally been robed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 6, 2025
Hello Nova! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #670232 in the subject line. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
2
Unhappy with product
on February 22, 2025
Posted by: Sara
[This review was collected as part of a promotion.] Bought at the end of January. I love that I don’t have to switch the clothes from machine to machine. The issues are that it still needs its own drying time after the initial wash/dry setting. It FILLS with lint and your clothes will be completely covered in lint. Throws a low pressure code mid wash or dry setting. Throws a draining code every cycle as well. Really regretting the purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 25, 2025
Hello,
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 683295.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 683295.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so great
on March 4, 2025
Posted by: Heather1990
[This review was collected as part of a promotion.] Washes well does not dry well the drum will not even be half full and you have to run the dryer 2 times for it to dry the clothes. It is currently not working after only being 3 months old. I have been waiting over a week for them to find someone to fix it so my family of 5 have been having to go to the laundry mat for washing
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 11, 2025
Hello,
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 689139.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 689139.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Superb product if you level set your expectations.
on March 31, 2025
Posted by: laundry is my therapy
from Saint Joseph, Michigan
I really like this all-in-one. I have two dual action agitator washers, an impeller and this front load all-in-one. A common concern is lint collection around the bellows when using the drying cycle since the unit doesn't have a separate lint filter. Even though there is some lint build up, I don't notice it on my clothes. With some all-in-ones that have a lint filter, there have been a lot of concerns with the filters not trapping all the lint and allowing it to build up on condenser coils. With this unit, the lint is washed down the drain so I don't have to worry about less effective drying. You do have to set your expectations for any all-in-one unit. They will take longer to dry than a normal vented dryer. But the cost savings can be immense. One thing many people don't take into account is the air you vent through your dryer to outside has to be replaced from inside your house. So you are spending extra money reconditioning air coming back into your house only to push it back out again.
I like being able to "set it and forget it" until a load is done. For my use, this is a wonderful product.
This unit has so many features - load and go detergent dispenser, heated wash, sanitize feature and a dryer. But with all these features, I find it frustrating the one thing left off of the unit was a delay timer to start your unit several hours later. If this unit had this feature, the product would have been a 5 out of 5 for me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so Great
on April 1, 2025
Posted by: Washer/Dryer
[This review was collected as part of a promotion.] I bought this a few weeks ago and so far am not very happy with it. The buyers manual is pretty useless and trying to get help on how to use my new machine has been a nightmare. There is really no human I have been able to speak with and the online chat is a joke. I am going to try again but so far I would have a hard time recommending this product.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 2, 2025
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook http://spr.ly/6420FwOy0 or Instagram http://spr.ly/6421FwOyF. When responding please include your contact information and reference case #703015.
For your convenience, we have included a link to the Quick Start Guide and Owners Manual:
http://spr.ly/6422FwOy2
http://spr.ly/6423FwOyN
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please reach out to us directly via Facebook http://spr.ly/6420FwOy0 or Instagram http://spr.ly/6421FwOyF. When responding please include your contact information and reference case #703015.
For your convenience, we have included a link to the Quick Start Guide and Owners Manual:
http://spr.ly/6422FwOy2
http://spr.ly/6423FwOyN
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple to operate. Great features.
on April 4, 2025
Posted by: charles52
[This review was collected as part of a promotion.] I bought this to put in remodeled laundry. It works and looks great!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Has some kinks to work out
on January 25, 2023
Posted by: TheRebelVegan
from Windsor, CA
We bought this in October and started using it in December. We have 3 cats and this probably contributes to the washer frequently clogging due to the lint management system. When this happens, you have to drain the basin and the setup for this is not ideal. We can go 4 full loads before we get the error message and have to unclog again.
During the drying cycle, water accumulates in the detergent tray, and then drips down the side of the unit to the floor. Poor design.
Other issue is the control panel sometime is unresponsive and I have to unplug the unit and plug it back in.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2023
Thank you for sharing your insights with us,
TheRebelVegan. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203dIA2 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
TheRebelVegan. It's hard for us to hear that you had a negative experience with your Dryer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203dIA2 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com