Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
4
Replacement for Duet Washer
on November 21, 2025
Posted by: Annie 164
from Brooklyn NY
[This review was collected as part of a promotion.] I like the machine. It has wash and dry feature, which is convenient for some situations, but the drying time is long. I use our stand alone Fuet dryer for most loads. I do love the larger capacity and many times I use Quick Wash/Towels and the wash cycle is 15 minutes. My clothing is generally lightly soiled, and I am satisfied with the result. My only complaint is that it doesn’t spin out as effectively as the previous Duet washer. It results in shorter wash but longer drying time. We are a five unit coop and everyone is happy with the machine. Some owners use the Wash and Dry feature, especially those on higher floors, saving a trip up and down the stairs to the basement.
[This review was collected as part of a promotion.] Works great for my situation. Small infrequent loads, busy schedules with no time to change from washer to dryer.
Completely filled inside electronics with lint after 3 years. Stopped heating but had no warning or signal of the machine knowing this.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 835065. We’re looking forward to hearing from you. Marie Q
I have had the washer dryer combo for 2 weeks. My first wash I chose the clean the washer setting. It flooded my laundry room. Each time I do any setting besides the 'normal' setting (bulky, washer clean, speed wash, etc.) it leaks out of the laundry soap dispenser at the top of the machine, despite selecting the load and go setting where it is pulling from the load and go tank at the bottom. I also have to clean the lint out after each wash or else it stops part way through the cycle and stops, then forces me to do it with all that water behind it, flooding my laundry room again. Each time that I clean the drain, I try to get all the water out first with the hose. It never gets all the water out, no matter how long I sit there and try to get it to drain. It holds so much water in it, no matter how little lint there is in it. When I open the drain cap thing, water floods out at me. No container can catch it or towel stop it. It goes all over my floor. I hate this washing machine and a waist of my money. I have been trying to get scheduled for service and it is a nightmare. By the time I get this done, I will have to fix my drywall and flooring. I am so upset and frustrated by this whole situation. As a mom of 4, about to be 5, I need to have a washing machine that works. I bought this to make my life easier, but this has been the complete opposite. If I could rate it at a 0/10 I would.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 834608. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I bought this about a month ago at first I didn’t know how to work it but It out it is pretty easy and it works very good
[This review was collected as part of a promotion.] I bought this a month ago and I’m definitely regretting it. It takes too long to wash and dry and I’m afraid it’s gonna make my electric bill a lot higher. I did better with a separate washer and dryer.
[This review was collected as part of a promotion.] I love my washer dryer combo. It may take longer to do a load of laundry but it's nice not having to remember to put clothes in the dryer.