Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.8 out of 5
2.8
(232 Reviews)
Open Ratings Snapshot
Rating breakdown 232 reviews
5 Stars
62
4 Stars
33
3 Stars
26
2 Stars
25
1 Star
86
40%of customers recommend this product. 
(
59 out of 149
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
5 out of 5
5
Great combo !!
on January 17, 2026
Posted by: Bob RPD
[This review was collected as part of a promotion.] Great space saver. Very east to use. Combo washer dryer is great idea
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
It’s just what we needed.
on January 12, 2026
Posted by: DrBeat
from Hudson WI
[This review was collected as part of a promotion.] It’s the perfect machine for our needs. Easy installation and smooth operation.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
I still need a dryer.
on January 9, 2026
Posted by: Marc
from Toronto
(This review was collected as part of a promotion.) Very disappointed. The dryer is not adequate for items like towels. Seriously? 10 - 12 hours to dry 3-4 towels and face cloths.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareJanuary 15, 2026
Hello!
We are so sorry to hear about your experience.
To help us investigate what happened and make things right, could you please send us a quick email with the following details?
Model number
Serial number
Your full address (including postal code)
Your Review ID #
Please email us at canadasocial@whirlpool.com when you have a moment.
Thank you so much for reaching out!
Warmly,
Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
PINTA
on January 7, 2026
Posted by: Porter
[This review was collected as part of a promotion.] After our 20 year old washer died, we bought this to replace our stackables. This was the machine that fit the closet. The digital aspect is a learning curve (though conquerable). The drying cycle which is "advertised" as longer than a regular dryer is REALLY long, 2 hours at least! I now am drying everything except towels on a rack. Did I mention that it starts off with long, high vibrating/shaking that makes us look at our 300 year old wooden house and hold our breath.
The worst reality is that to maintain it "safely" one has to get on their knees to empty the drain at the front of the machine at floor level, and go through a pretty intense draining process, requiring a basin, a towel, and a whole lot of patience. We were not aware that this was part of the "deal" when we bought the ALL IN ONE.
Response from whirlpool.comBy Branded TeamConsumer CareJanuary 9, 2026
Hello,
We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 897814
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
on January 6, 2026
Posted by: Terri 7
from Atlanta Mi
[This review was collected as part of a promotion.] Have had it less than a month and the dryer function will not work. Still waiting on the repair ,fourth day waiting. Kept no showing
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareJanuary 7, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 897015
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Useless
on January 4, 2026
Posted by: AMANDA
from Buffalo ny
Doesn't dry clothes. Takes 3.5 hours to do 1 load.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareJanuary 7, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 895657
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Run away from this ridiculous machine
on December 28, 2025
Posted by: Un washable Un dryable
These washer/dryer all in one unit are horrible! Do not buy, if they start it takes 4 to 6 hours for 1 tiny load and the clothes are still wet! I promise you youll end up at a laundry mat, it sounds to good to be true "all in one" well thats because IT IS! I cant even give it 1 star.but i had to so can submit this review.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareJanuary 6, 2026
Hello,
We value your time and would like to look into the concerns with your All-in-One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 890217
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Exactly as I expected.
on December 20, 2025
Posted by: CindyS
from Hamilton, Ontario
(This review was collected as part of a promotion.) I've just started using my new machine and I am very satisfied. It took a bit to learn the controls because the manual included isn't clear or detailed enough. Google helped me find what I needed to learn. Although it takes a long time the machine performance is excellent for me, a senior that's not in a rush.
Written by a customer while visiting whirlpool.com
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