Customer reviews from whirlpool.com
Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Average customer rating
2.9
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
46
4 Stars
22
3 Stars
20
2 Stars
19
1 Star
56
42%of customers recommend this product.
(
43 out of
103)
Customer Reviews for Whirlpool - 4.5 Cu. Ft High Efficiency All In One Washer/Dryer Combo with Steam and Load & Go XL Dispenser - White
Customer Rating
2
Drying takes too long
on August 26, 2023
Posted by: Piya
from Calgary
I have an all-in-one laundry appliance. Washing function is fine but drying takes too long. Half load itself takes 6-7 hours for auto drying. And timed drying function is also not of much use. Clothes remain damp.
No, I would not recommend this to a friend.
Response from whirlpool.comBy ricejr, CA Social Care, August 28, 2023
Hello, Piya! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (273114142). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing machine!!!
on September 16, 2023
Posted by: Jamie
from Darien, NY
[This review was collected as part of a promotion.] We looked for months for a washer/dryer combo. We were of course a bit apprehensive about it. I am super thrilled with my appliance.
It takes up so much less space as it is a combo.
It uses a 110 outlet so I didn’t have to get an electrician to install additional wiring. It is also vent free.
You can literally put it almost anywhere.
It takes up so much less space as it is a combo.
It uses a 110 outlet so I didn’t have to get an electrician to install additional wiring. It is also vent free.
You can literally put it almost anywhere.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
It’s awful doesn’t work!!
on October 12, 2023
Posted by: Noway
from IL
[This review was collected as part of a promotion.] It will wash but want dry You have to trim it on then it won’t turn off time setting doesn’t work
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 13, 2023
Hi Noway,
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 411092.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 411092.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Avoid!
on January 25, 2024
Posted by: Laura
Worst I've ever owned. Error codes, Draining issues, bad design, leaks water all over your floor when you have to clean the tiny trap, takes a very long time to dry. Avoid at all costs.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 31, 2024
Thank you for sharing your insights with us, Laura. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 473297.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
I do not recommend
on April 30, 2024
Posted by: LiaD
from Indianapolis, IN
I purchased an all-in-one appliance from a retailer as a replacement for our washer, which had stopped working. The concept of having a single unit capable of both washing and drying for our household of two (with no pets) seemed highly appealing, especially given its ventless design. However, within just six days, despite attempting to remain optimistic and adjust to the all-in-one, we ultimately decided to exchange it for a traditional washer and dryer set.
The drying time of the appliance was significantly longer than what I am accustomed to. Despite being careful not to overfill the washer beyond the indicator line, my clothes remained damp even after three hours of drying. I thoroughly reviewed the manual before using the appliance to ensure I followed all instructions correctly, yet my dissatisfaction persisted.
If you are considering purchasing this washer and dryer, I recommend ensuring it is properly leveled. During the spin cycle, it tended to jump around erratically, which was quite concerning.
The drying time of the appliance was significantly longer than what I am accustomed to. Despite being careful not to overfill the washer beyond the indicator line, my clothes remained damp even after three hours of drying. I thoroughly reviewed the manual before using the appliance to ensure I followed all instructions correctly, yet my dissatisfaction persisted.
If you are considering purchasing this washer and dryer, I recommend ensuring it is properly leveled. During the spin cycle, it tended to jump around erratically, which was quite concerning.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 1, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 528478.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Washer/dryer combo not drying
on August 10, 2024
Posted by: Unhappy customer
[This review was collected as part of a promotion.] I bought this in July 20, 2024. Did not dry, calked whirlpool they sent technician, decided it was heating element. Had it them replace it, after they left did a load of laundry same thing no drying. Called again and they are sending another technician. It is August 10 and still not able to do laundry 😡😡
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576377.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576377.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Save your money!
on September 18, 2024
Posted by: Lorigo
The worst appliance I’ve ever owned. It will literally take you hours to wash/dry a load. No ability to multitask your laundry. It’s going back.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 19, 2024
Hello,
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #595388.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your All in One Washer/Dryer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #595388.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Does not dry!
on December 29, 2024
Posted by: Wet wash
from Illinois
I wish I could give this zero stars… it does not dry!!!
Brand new unit. I am sooo disappointed i. This unit. I put one sheet and one pillowcase in there and it takes six hours to dry and it’s still damp.
Brand new unit. I am sooo disappointed i. This unit. I put one sheet and one pillowcase in there and it takes six hours to dry and it’s still damp.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 31, 2024
Hello,
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421v982T and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6424v982n or Instagram http://spr.ly/6425v982X. When responding please include your contact information and reference Case # 649445.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your All in One Washer/Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421v982T and select your Washer/Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6424v982n or Instagram http://spr.ly/6425v982X. When responding please include your contact information and reference Case # 649445.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com